I just learned an expensive lesson about buying a hair extension, and maybe others can benefit from…read morewhat I learned. I purchased an $850 Lauren Ashtyn Collection Giselle Light Topper and was really impressed with the quality of the hair, but completely unimpressed with the color. The base color is just all wrong, and the overall look is much darker and streakier than in this picture. For future buyers of Lauren Ashtyn products, I would recommend buying a solid color topper a few shades lighter than you want it, then having your own hair stylist do any lowlights or balayage so that the color is right for you. You can go darker but not lighter, and there is no way to change the disappointing dark brown of this piece. I am so disappointed in the color that I have decided to try and sell it rather than have my stylist do anything with it. The return policy on these products is extremely unfriendly. I would also suggest to buyers that the millisecond you open the box, if you are the least dissatisfied, call and arrange a return immediately. I thought it the color might grow on me, but I gave that strategy too much time (i.e. more than 24 hours), so I'm out of luck. I have lots of good stuff to say about these hair extensions, but have also learned an expensive lesson. I'm not saying don't buy these products. In fact, I would recommend them. I just hope that others considering these products will take the lessons I learned into consideration before you buy.

I had followed this company for years and was very excited to finally schedule an appointment, but…read moreunfortunately my experience was extremely disappointing. Before my visit, my dermatologist specifically warned against clip attachments due to the risk of hair damage and hair loss. I clearly explained to Shannon that I only wanted a topper with the band attachment option, yet I felt my concerns were dismissed. I also explained that I have naturally curly hair and brought a photo directly from the company's website showing a style very similar to my own texture. I was told the final result would not look like the photo, which immediately concerned me. I also stressed that I needed something manageable and low-maintenance because I am not skilled at styling hair myself. During the consultation, I believed I was purchasing a light-coverage topper, not a full-coverage piece. As the styling continued, I repeatedly mentioned that the topper felt too heavy and uncomfortable. The curls looked much longer and more artificial than expected, and the front hairline still appeared unnatural despite adjustments. It was also repeatedly emphasized how time-consuming the topper would be to wash, dry, and style, which conflicted with my original concerns. Payment was required before I saw the final result, and had I known how it would look and feel, I would not have proceeded. At the end of the appointment, I realized I had never been shown how to properly remove or reapply the topper, which made things difficult on my drive home. Based on my experience, I cannot recommend this company

Audrey was absolutely amazing! I got a Brazilian blowout and a haircut. She took her time to make…read moresure she gets it right (which I truly appreciate!). She is super nice and friendly and good company (especially since it took hours!). She will ask you what you like at every step and is quite detail oriented! Thank you, Audrey!

Worst customer service in Spartanburg/Moore! The previous owner nice lady..new owner just plain out…read morerude! Business owners need to be careful about losing customers as there are alot of places that would love to have a customer!

Nice beauty supply store. The workers were friendly and helpful. They've been open for over a year…read morenow. I like that they have a braider in-store, which is convenient if you want your hair done in Spartanburg.

From the owner: We are a black owned beauty supply store with braiding services. We sell beauty products, wigs,…read moreaccessories and so much more

Unprofessional environment. I booked a hair appointment on the only Saturday I had off in the month…read moreof July with Brandy. I was courteous of the hairdresser's time by arriving 15 mins early. Upon arrival I stood in any empty waiting room until I heard a lady screaming at a child to come greet me. A 9 year old girl comes to the waiting area with an unenthusiastic look on her face and just stares at me. I then hear (who I presume is Brandy) yell at the girl to tell me she will be right with me. The girl looks at me and says "there you go". I sit down feeling unwelcomed and uncomfortable hoping that the appointment gets better because I wanted to give it a chance. While waiting I hear Brandy speaking to what I presume is another customer who she seems to be very comfortable with. This is the first time I've had color treatment on my hair so I was already on edge from being nervous and the uncomfortable first impression. As I listen to the chatter coming from the back room I hear the hairdresser saying things like "I dont know why it looks like that" and "stop touching it you are making it worse". At this point I am ready to leave but since I scheduled the appointment and if there is one thing I find disrespectful its wasting a person's time I decide I'll just suffer the consequences and follow through. It is now 11:29 and my appointment was at 11:30 when the customer Brandy was working on walks through the corridor visible from the waiting area with dye in her hair and a towel around her neck. Brandy is following her looks over and tells me she will be with me in a moment. She then tells the 9 year old to warm up the cheese dip. Maybe my expectations were too high but I felt like I was at someone's house and not a Professional salon. I have had my haircut and the salons I have been to all have a friendly front desk receptionist who welcomes you and this was no where near that. As a matter of fact I've been to Great clips locations that were more professional. The customer and Brandy walk back to the original room. Its is now 11:40 and from the lack of water running (which I imagine is the final step in dying before the styling) I know it's going to take longer then expected. I then realize I was being disrespected by having my time wasted ( the hairdresser should have scheduled accordingly so that she would have given herself extra time to finish her prior appt and I wouldn't be sitting awkwardly in the unwelcoming waiting area and at home with my family) so I notified her I wanted to cancel and went home to spend time with my family. I did waste 30 mins of my valuable time in one of the most cringeworthy salon experiences.

I absolutely love Brandy and how dedicated she is to her clients. This lady goes above and beyond…read more She will not let you leave until both you and her are satisfied. I have never had a stylist like Ms. Brandy. My girls and I have been coming ro Brandy for several years. She worked magic on my daughters frizzed and damaged curly hair. I would highly recommend her to anyone for a cut color or anything else. Next time you need your hair done, please stop by and see Brandy. I guarantee you will not be sorry you did. In fact, I bet you become aregular.

I started using Jessica at this salon because my son referred me at 1st she was ok so I never…read morecomplained about her and price was fair last time I was in there she not only gapped my hair up to were I can even get it to lay down in the back but turned it orange and then charged me 237 she had only been charging me 140 I reached out to her today trying to get my hair atleast presentable when she tells me to find someone else because of my work schedule when my hair is still a trin wreck from the last time what the nerve she over charged me and ruined my hair then talk junk to me when I been walking around looking like who did it and what for

I get a massage here regularly. Angie is great. Book an appointment you will not be disappointedread more

Shannon at Studio 18 did a wonderful job transforming my dull half gray hair into a color and style…read morethat made me feel so much better and doing my hair again!

This place is awesome! Heather is an amazing stylist. Highly recommend this place with its cute…read morelittle items for sale and friendly people.

Went in for a bridal hair and makeup trial and it didn't turn out as expected (turned out…read moreterrible). I asked if we could do a second trial (at my expense and I had already paid ~$300 for my first trial) they said no and canceled 10 weeks before my wedding. Wouldn't recommend using them for H&M wedding. As they are apparently very unreliable. Now I'm weeks away and left without anyone to do hair and makeup on my wedding.

I debated leaving this review, but I feel like it is important to give people a heads up if they…read moreare looking into booking with this salon. I unexpectedly had to find a new stylist to do my extension services (which I understand is a luxury service and normally cost more than other services) I was booked and scheduled over the phone, Then bombarded with emails and text about signing their salon agreement. They were very persistent about signing this form (your appointment will be canceled if you don't sign ahead of time) and it was a bit of a turn off before ever even getting to the salon. When I sat down at the chair, the stylist and I went over the reinstall process, And she began getting to work. At no point before our appointment or during the consultation was pricing ever discussed. I will take partial responsibility for not asking, but like I said, I am used to paying fairly high prices for my service. When we were almost done with my move up, I finally asked about their pricing and was very shocked To hear that they charge $200 per row to move up extensions. I have been wearing extensions for close to four years and never have I paid prices even close to that. I ended up being charged $400 for a service that took less than two hours to complete. I feel like this salon should have been more transparent with their pricing upfront, especially offering luxury services like they do. The service quality was average and most of the appointment was silent and a little awkward. When she was finished with my move up I wasn't even offered to have my hair styled/ curled Which was a little shocking since that is normally included with a service like this (Especially at this price point). I paid for the service and left a tip for the stylist as she did do a decent job and pricing is not determined by her.. Overall, I was highly disappointed in the value and with my experience here and will Not be coming back