Gel mani. Friendly, clean, not too fast--not too slow. Perfect! I am a vacationing Out -of-townerread more

I started getting my nails done Shannon in 2015 and saw her biweekly until I moved out of state in…read more2022 (minus a brief hiatus for cancer treatment). First, you won't find a more quality nail job anywhere else. Trust me, I've been searching for a nail person in Phoenix for the past two years. She takes pride in her work and always was able to find time to get me in to fix a broken nail (not her, I'm total ADHD heavy on the H). She's also just a wonderful kind person. She genuinely cares about her clients. And if you ask her very nicely she might just hand paint hearts on your nails.

Emily is amazing at what she does! She works wonders and listens to what you want! She always…read moregreets you with the sweetest smile and makes your day!! Definitely recommend

5.75 hours. That's how long I was at this place to get a simple cut & color (with light foils)…read more Appointment was at 9a, Emily (owner/stylist) was half hour late due to HER confusion with a different client. I told her what I wanted: that I liked my grey, I wanted a foil to lighten the drab natural brown still in my hair, and she ended up talking me into an all over DARKER color with highlights. After she went over lots of suggestions and coloring science, the strong impression I got was that the color she was applying would be vibrant even if it was slightly darker than my natural color, and not stick to my grey (since grey hair doesn't absorb the dye). I specifically asked for "color that is vibrant and harmonious with my grey [silver!] hair." I also added that I wanted a highlight shade slightly lighter than my natural brown to avoid grow-out issues because I am not made of money and can't afford to keep getting roots touched up and don't want dark hair! She made a big deal about how I'm too young to be grey, to which I adamantly disagreed. At 10:30 I was still sitting there waiting to get started. Let me also add that she arrived drinking an energy drink and had two more while I was there. She talked fast and fairly non-stop. When it was all said and done, I had hair that was way too dark for my complexion and zero grey! I felt like she railroaded me with her "professional opinions". I will say that the cut was decent. NO ONE in my circle of family and friends likes this color on me. I tried to like it, but after a few days I texted her, asking for her to fix it. She responded that she was under the impression I loved it. (I never said anything like that. I simply asked what happened to my grey and she said "I thought you wanted a darker color!" No, Emily, YOU wanted me to have a darker color.) She responded around bedtime saying sorry, she'll get back to me. Next day she texted saying she can't lighten the dark color except with lots of highlights and would call me when she had a break. That was almost a week ago. She ghosted me. I gave her many chances to get back to me and make it right. Since I have a wedding to attended in less than a week, I now get the joy of driving 1.5 hours away to pay MORE to get it fixed in time. It goes without saying that I do NOT recommend her services. I chose her because she was close to where I live and I'm disabled so driving is a hardship for me. Lesson learned.

Love love my nails took her time to fix my nails from a previous salon. File down the pockets made…read moresure everything was thin and not bulky fat nails. Definitely took her time and made sure all of them were even and perfect. Most important she didn't hurt me once and my nails never got hot or sensitive from the filing. Which is pretty rare to find. Love her fun personality I will definitely be going back to her!

Lexi Nails is great! They always do a wonderful job. Friendly staff and clean facilities! Plenty of…read morecolors to choose from and a free drink with service.

This review was originally left in Nov of 2024. It needed to be edited, which is the reason for the…read moreresubmission. The male half of the ownership was always very kind and respectful to both myself and my small dog. However the same cannot be said for his wife, Jenny. I've visited this shop about 5-6 times, but will not be coming back or recommending this place to anyone based on my past 2 experiences here. I have always conducted myself in a calm, polite, and respectful manner with the owners and everyone else in the shop. I missed an appt in the summer of 2024 due to illness, and called the shop that same day to apologize and explain the situation. The gal I spoke with was very kind and understanding. She told me not to worry about it and to focus on getting better. At the rescheduled appt, Jenny claimed I arrived 15 minutes late. According to the time displayed on my phone, I was 7 minutes late. When I showed Jenny and her husband the current time on my phone, they had a bizarre response: they repeatedly offered to show security camera footage with timestamps. I told them I trusted the time displayed on my phone and that viewing security camera footage was unnecessary. They said that due to arriving late, my scheduled appt time was given to a walk-in, and I would have to wait 2.5 hours for another appt. From this point forward, Jenny's demeanor was cold and hostile. Her husband remained kind and friendly to me whenever I visited the shop. Upon arrival to an appt on 11/25/2024, the shop was not busy. There were 3-4 clients being serviced at the time. Jenny was the only owner present. She made eye contact, smiled, and was talkative and friendly with the other customers. I was not acknowledged upon entry. There was no eye contact, no smile, and no greeting. During my pedicure, my pants became completely saturated with water. I politely mentioned this to Jenny. She continued to not make eye contact, and said coldly: "It's because you asked for the water to be warmed up". I then asked in a polite, respectful, and non-sarcastic tone: "From now on, if I request the water to be warmed up, should I expect my clothing to become saturated?" Jenny again replied coldly, "You must not have pulled your pants up all the way". This is not how a kind, courteous, professional business owner would respond. They would at least offer to bring the customer a towel. Jenny smiled, made eye contact, and thanked other customers for their business as they were leaving. She remained silent, cold, and expressionless as I paid and left the shop. I had errands to run afterwards, and had to do so in wet clothes, in the winter. Changing clothes wasn't an option, due to my residence being far from the shop. Please exercise caution if you choose to patronize this business.

I don't even know where to start! First of all Tonya is thee best and I mean it when I say thee…read morebest nail tech you could possibly come across in spokane, post falls! Why? Well, she has been doing nails for 35 years and its her passion. I have been searching for someone like this for a very long time! She pays attention to every single detail for example: *she files the nail down to make it look as if it were your own instead of having that huge buldge. *She was very careful around my cuticle. *She used high quality product on my nail. *she nailed the shape I asked for (almond/oval) + the ombre color I wanted! Which is amazing, I just can't stop admiring my nails! *everything was clean and sanitized. I sent her a picture of what I wanted done off of pinterest and she nailed it spot on! She took her time with my nails 2 hours to be exact, and it was well worth it and she sacrificed her own time to satisfy me! She had family coming into town and so much to prepare, yet she still scheduled me in for an apt! I am now recommending her to everyone I know! Going somewhere other then here? Is a waist of money in my opinion. I'm definitely coming back! Thank you Tonya, your the best!

Love Tanya as she really cares about her work and my nails always look amazing. She also keeps up…read moreon current trends and colors. Fun to talk to also!

This was my first time going to Heather's Nail boutique, and I am very pleased that I went. As soon…read moreas you walk in the door, you are greeted by staff. They ask if you've ever been there before and I had replied no. So they showed me around and explained everything. I picked up my color and Caitlyn met me immediately to get me started. They provide heated neck wraps, if you'd like, the massage chairs have all kinds of wonderful functions, and the whole atmosphere is very pleasant. Everybody from the staff to the clients were all having a good time and enjoy enjoying themselves. Caitlyn did an amazing job and my toes look great. My rough heels are smooth and the massage on the legs felt great. Heather also makes all of our own scrubs, lotions, and washes. Wonderful sense to choose from, and I did take the tangerine mint lotion home. I have a feeling I'll be back for other sense as well. Definitely will be returning.

Sad that I can't give a better review because the salon is lovely and seems like the people working…read morethere are too- I really wanted to love this place; however it was just not the type of manicure experience I prefer, especially for the price point. I've had TONS of manicures- in and out of the US + I lived in Vegas for years... I've had all types of elite spa manicures and quick fix hole-in-the-wall manicures. My mistakes for this appointment: *Booking a couple days before via text- led me to end up with a very inexperienced manicurist. *Not inquiring about pricing- I expected to simply spend less than $50 for a basic paint manicure (coming in with naked nails), so didn't think much about asking when I booked. Beautiful salon with coffee/tea and refrigerated beverages available for clients. I was so excited after arriving I even text my boyfriend to tell him how nice the salon was! The manicure felt VERY slow with very soft work on my nails and (annoyingly) soft finger/hand massaging... I'm assuming this is partly due to me coming in with naked nails- she was trying to tie up some time maybe? So I don't mind a nice finger/hand massage- in fact I love it, but it was SO slow and gentle and I didn't request any extra massaging nor was I offered any options for upgrades or even manicure packages and/or pricing. Before paint (see pictures) she took me to the front for payment- $60 for a completely basic manicure; I almost didn't get any paint since I typically go natural and I wished I hadn't. I was shocked at $60 but paid of course and tipped $6 on the receipt, mostly due to my shock- I had some cash so would have tipped more had things gotten better. I've never paid $60 for a basic manicure, not even with gel. Have I paid that in high end hotel spas with amenities and such? Probably, but this was in Sandpoint Idaho, close to the woods I grew up in!!!! Other things: *She didn't clean out underneath my nails at all, which I thought was standard for any manicure, nor did she really pull my dead cubicles off and it was already too late when I realized it. *She tried to be done after two coats but I could see most my nails completely through the polish so had to ask her for another coat. Overall I didn't really enjoy the manicure, however I didn't hate it either- it just wasn't my speed/vibe personally and unfortunately the experience didn't match my expectations, especially for the cost, at all. *There should be a basic (reasonable) manicure price available with upgrade options. I might give Heather's Nail Boutique another try in the future but I'll be more specific on what I'm wanting and such when booking. I waited two weeks from day of service to post this review (my nails were pretty rough for the duration of my work trip in California) - I was debating on posting at all but I think it's important that, as our little sleepy Idaho towns grow so fast and our options change, people are sharing their experiences with things like going to the salon for a simple manicure.

The whole staff is so amazing and accommodating, very talented and friendly. Have returned multiple…read moretimes and been impressed.

I've been going to this salon and day spa for many years and have never had a bad service. All of…read more the women are very lovely, sweet and professional! I must say my favorites are getting a massage and Facials! They pay attention to your special needs and customize to what's best for you! Thankful and blessed to have them in Sandpoint!