Kim was great she did amazing care and attention to detail. My nails came out great and I am so…read morehappy I chose this place for a gel mani/pedi :) thank you!!!

A very nice and clean place in Meridian to have your nails done. Nikki did a wonderful job. I would…read morerecommend checking them out!

I WAS LOCKED INSIDE, THREATENED WITH A LAWSUIT, AND HUMILIATED. DO NOT GO HERE…read more If I could leave zero stars I would. This was one of the most disrespectful and unprofessional experiences I have ever had at a nail salon. I came in for a simple overlay with no polish and was quoted 40 dollars. Then it suddenly jumped to 50. When I mentioned I didn't like how one part looked and asked for a small adjustment, they said it would now be 75. I chose not to move forward and offered to pay for what had been done and leave. They locked the doors and refused to let me leave. I calmly asked, If I pay instead of soaking it off, how much is it? They told me I could not leave unless I soaked my nails off. This happened before the police even arrived. They were fully trying to force me to sit there and waste more of my time after disrespecting me. Once the police got there and I asked the same question again -- then they switched up and said I could just pay 30 dollars. But by that time, the damage was already done. The stress. The embarrassment. The humiliation. Let me be clear -- they called the police on me and threatened to sue me, even though I offered to pay. They made a huge scene and tried to make it seem like I didn't have the money. Another woman ended up giving me the 30 dollars just so I could leave. And yes, the man looked visibly upset that someone helped me because they wanted control -- not resolution. This was never about the money. It was about how they treated me. Talking to me like I was beneath them. Insisting on controlling the outcome even though I was calm and respectful at first. The security guard even said I did not have to pay -- and they still caused a scene. Attached is a photo of the nails they refused to let me leave with. [Insert photo here] To the salon -- This was not customer service. This was emotional manipulation and intimidation. To everyone else -- Please do not give your money to businesses that do not respect you. Speak up. Say something. And never let anyone try to control you over services they barely provided. This was disgusting and deeply unprofessional. Never again.

Very nice service, Doing great nails. Always makes customers happy. Clean and professional.read more

Let me start by saying that I've been a die hard dip powder girl for years. I moved to Meridian in…read moreJuly and have since bounced from nail salon to nail salon just trying to get a decent dip mani. I found myself disappointed over and over again by poor quality work, lack of attention to details, and even some less than stellar customer service. Frustrated, I reached out to Nail Therapy on Facebook and found out that they don't do dip, but their reviews were so good and the person running their Facebook was so friendly, I decided to give a gel manicure a go. Jay Si was SUPER friendly, professional, answered all of my questions thoroughly. He made sure I was happy with my nails shape and everything before putting the gel on. He was very detail oriented and I LOVE how my nails turned out--despite the fact that I had to temporarily go shorter due to the damage that the dip powder had done over the years. Jay Si made the point that part of why they don't do dip is because it's unsanitary and the more I pondered that thought--it really is just you jamming your finger in the same jar that 25 other people stuck their fingers in. Yuck! I also had the pleasure of enjoying Victorias company when I was there. She was super sweet, funny, food-motivated (Like myself lol) and made the experience all the more enjoyable. I've heard she's also a great nail tech and if Jay Si was ever unavailable, I wouldn't hesitate to let her do my nails! I'm definitely a dip to gel convert now and already have my next appointment booked!

Relocating to a new area is difficult; especially, when you make attempts to identify quality…read moreservices. When I entered the establishment earlier in the day, there was a younger white woman and a middle-aged Vietnamese man present. They both were engaged in conversations with two white guest. Both made direct eye contact with me, yet neither greeted me, welcomed me in, or instructed me to sign in -- which is the standard and expected process when a patron enters your business. The lack of basic acknowledgment was immediately noticeable and unprofessional. Due to a prior meeting, I had to leave before being seen. I returned at 2:30 PM and signed in for a gel polish change. At that time, there were three white customers seated in pedicure chairs. The same young white woman approached them without ever looking in my direction or acknowledging my presence, despite my being clearly seated and waiting. At 2:39 PM -- twenty-one minutes before closing -- the Vietnamese gentleman approached me. As I began explaining the service I was requesting, he interrupted me to state that the salon closes at 3:00 PM. The interaction was abrupt and dismissive. The contrast in treatment was apparent. The only plausible explanation, outside of a severe lapse in professionalism and customer service standards, is that my ethnicity did not warrant the same courtesy extended to the white patrons in the salon. I ultimately chose to take my business to Venus Spa down the street, where I was greeted immediately upon entering and offered water while I waited -- the baseline standard of hospitality any paying customer should expect.

Nail tech did not know how to use the drill properly and my nail beds are aching. He was drilling…read moremy finger and I bled. I asked for a pointy almond shape and he started off with a duck shape. He didn't make sure any of my nails were the same length.

the services given is trash!!! look like a 3 year old did my nails none of them look the same…read moresize!! do mot waste your time the ladies is the only ones know how to do nails properly!

Always good service, good quality Good price nails tech…read morelong time in experience. Open 7/week

They did mani pedis for me and four of my family members. The service was good the only small…read morecomplaint I had was that my nail polish did not go to the edge of my nail bed. Overall their services are good.

Star Nails is an amazing place for a relaxing place to get ur nails done I love going to them. I…read morealways ask for Tony or Jay or anybody really they all know what they're doing. Have an amazing techniques and is very meticulous with their work. thank you jay for such amazing job with my nails they're amazing and I LOVE. THEM!!!!!

She was very rude & rough. I didn't want a service with gel because I already had several add ons &…read moreI guess that just upsetted her. they do a good job I just don't recommend her service

I went for my 1st deep tissue massage. Christina did a great job and put me at ease. I will say if…read moreyou have not had a deep tissue massage before, drink lots of water afterwards and be prepared to be a little sore.

This place is really great!…read more There are so many services to choose from, and they carry lots of terrific products. All of the staff are friendly and helpful, and massage services with Allison are top notch. Prices are also very reasonable.

JoJo is absolutely amazing! I get acrylic sets and I'm very particular about shape and thinness…read more Each and every time she shapes them perfectly and they're so thin you'd think they were real. I've been stationed here for a few months and was very happy to find this salon. I'll be sad to go back to my nail salon when I go home.

Do not go here. They will do what they want instead of what you tell them you want even if you show…read morethem a picture. I wanted specific nails for gender reveal and he did what he wanted. The man also cut me trying to move fast and not paying attention to what he was doing. His name is Ben.

Gel nail for myself done so light they literally showed thru first day and granddaughters bubbled…read moreup and they argued and wouldn't fix never recommended

I was recommended this establishment by a friend. I'm really happy that I came. This was much…read moreneeded for Easter. The service was pleasant. I had a really good conversation while getting my pedicure. I also got a regular manicure. Takeaways: - I didn't realize getting no gel for my manicure would result in my nail polish chipping so quickly. - The price list isn't in full sight like you typically see at a salon. It threw me off since I'm used to the prices just being up on a wall. I was asked what I wanted before I could see a price list. This can look bad if a person knows what they usually get and get blindsided when they get their check not knowing the prices beforehand. - It seemed like it was in joint with this protein nutrition business that shares the building with them. They had a handout at every desk... but it has pictures of dogs as the center of their brochure.... didn't know if the nutrition place was for pets or people at that point. Overall, the experience was pretty good for a walk-in experience and I'm happy with my toenails. Next time, I'll be aware to always get the gel to ensure long-lasting wear.