I would give it less than one start if i could!!! The worst nail experience and customer service ever! That it left me shocked and speachless! It was my first time going to the salon since it near my house and i add some good reviews. I came in, it wasn't busy morning. Nobody greeted me, I was standing until a lady who was working on someone's hands yelled across the room covered by loud th sound "What do you want?" When i called before to book. I was placed in the care of a man who didn't bother to present himself and just asked me to sit downbeat without offerings me a drink or water. I asked gel nails to be done since I've done my research and know gel is better for nails. He didn't listen and proceed to do tips and no dip powder on my hands. While doing my hands he was very rough, and pressed several times on my fingerboard scrape which he decided needed some nail glue on it!!!! He told me "that's what they do in hospitals". No sir in hospital they don't put nail glue on open wounds! At this point I tough the fella was deranged. He proceeded with his sloppy job. And in the meantime he start taking personal calls and checking his mails. Also another man came speaking Chinese showing him what resembled a bill. So he was with me but not really and was more preoccupied to look at his bill paper. I was shocked and felt almost that I bother him. After he was done shaping my sloppy nails. He asked me to choose a color, I asked him if we can "try this one" he proceeded to not try but paint all my nails the same color. Then he asked me to move to another seat and put my hand in a UV light? While o wasn't finished and waiting for my nails to dry he already took another's client and started to do her nails?! At this point. I thought it was a joke! Then the lamp was off and I waiting For him to say something or comeback back to me. Until I had to ask him if I was done? He said you're done! I looked at my nails and it was horrible! My cuticle wasn't cut, my nails looked bloated and uneven. The nails polish didn't go to all the way to the nail bed. I had a hair imbedded in one of my nails another nail wasn't smeared. And had powder residues all over my fingers and some acrylic jamming Into my skin because by he didn't bother to file properly. This was my FiRST and last time going there! It's totally unacceptable! I'm so disappointed because i was looking forward to it. And hoping to have great nails for the party tonight!
Jess read more