My eyebrows have never looked better! I have tried several different people for my eyebrows and…read morethis place has been the best

I unfortunately had a very upsetting experience here after receiving my first-ever Brazilian wax. I…read moredebated leaving a review, but after the reaction I experienced and the way my concerns were handled afterward, I feel like other clients should be aware. Following my appointment, I developed a severe reaction across the treated area. I was extremely red, covered in raised bumps/welts, white puss-filled bumps, and in enough pain that it genuinely hurt to walk. When I first reached out about what was happening, I felt like my concerns were immediately brushed off. I was told that they use the same wax on everyone, that this had never happened before, that none of her clients had ever complained about this, and that she had been waxing for over 10 years without an issue. Despite that, I was clearly having a significant reaction, so I initially offered to come in so they could see it in person.Rather than having me come in at that point, I was told to put hydrocortisone on the area. I was also asked if I had taken a hot shower, exfoliated, or used any products afterward. I explained that I had not exfoliated or applied products. The shower I took was the following night, more than a day after my appointment, and it was warm, not hot. At that point, I was already experiencing significant pain and irritation. Because of how severe the reaction was, I explained that I planned to have it evaluated and specifically asked for the names of product used during my appointment, which areas were waxed versus sugared, and requested a refund. It was only after I requested the refund that I was told I needed to come in so they could see the reaction. I pointed out that I had already offered to come in earlier, but instead had simply been told to use hydrocortisone. I was then told that I would have to come in for them to see it in order to receive the refund. At that point, I sent photos clearly documenting what my skin looked like. What was especially concerning was learning during this conversation that both waxing and sugaring had been performed during the same appointment. I originally called simply to ask what type of wax had been used on me, and during that call I was told that I had actually been both waxed and sugared. After repeatedly asking for the specific products used, I was eventually told they were Sugar Paste and Gigi Zinc Oxide Ultra Sensitive Wax. I was also told that the reaction appeared to be folliculitis and was sent a Google screenshot about folliculitis. However, I still was not given a clear explanation as to which areas had been waxed versus sugared, why both methods were used during the same appointment, or why I had not been made aware that both were being performed at the time of my service. I understand that skin reactions can happen and that everyone's skin is different. My biggest issue is how difficult it was to get straightforward information about exactly what products and methods had been used on my own body while I was experiencing such a painful reaction. I repeatedly asked for clarification in writing because I wanted an accurate record of what was used and information I could provide to a medical professional if necessary. I was instead asked to call so everything could be explained verbally. I was willing to come in to receive my refund and, again, had actually offered to come in before a refund was ever requested. However, after following up and explaining that several of my questions still had not been answered, my message was read without a response or acknowledgment. I gave the business multiple opportunities to address this privately before leaving a public review. I wasn't looking for an argument or expecting them to somehow undo the reaction. I wanted a refund, transparency about what was used on me, and a professional response to a legitimate concern. The reaction itself was awful, but the lack of clear communication afterward made the experience even more disappointing. I have photos documenting the reaction as well as the written conversation. Based on both my experience with the service and how my concerns were handled afterward, I personally would not return.

So I really needed to find a place to do eyebrow waxing cleanups for men. I was supper lucky and…read moredid a walk-in just perfectly. I believe her name was dezzy She did an awesome job. She gave me a eyebrow trim, waxing & threading. Came out really nice and everything including a 30% tip was just about $20. Great price and awesome service. When I was leaving there were like 6 people that walked in. Wow lucky timing.

POOR CUSTOMER SERVICE!!! I was in town visiting a friend and decided to get my lashes done ... well…read more this is not the place to go to if you are in Little Rock . I was not 100% satisfied when I left but let the owner talk me in thinking all was well .. after 2 days I'm losing lashes and they did not give me what I requested ... I called requesting a refund and was told they needed to talk to the manger every time I tried to call back there was no answer ... they have caller if and see my number and do t answer... on my next visit to Little Rock I will be stopping by demanding a refund.. If the customer is not satisfied then a refund is expected.

I've always loved the way she does my brows which is why I kept coming back. Today I was told that…read moremy service dog was not welcome at the business. Chester sat/laid quietly during my service as he did when I brought him before. There were some men there behind the counter this time. They were too cowardly to try and tell me themselves not to mention they made the lady tell me and only after I had my brows done. Why didn't the men tell me personally when I first came in? I sat there quietly waiting my turn. I told her that Chester is not a pet. He is my service animal (as his bright purple reflective vest identifies) and as such, it is illegal to deny him access to any business. She replied that didn't matter, her manager said I can't have the dog in there. I thanked her for a job well done, gave her a large tip and won't be back.

Been coming for about a year. Always have had a great job on my eyebrows and lip threading!read more

Pabi is the absolute best at doing eyebrows! She's always so kind and helpful especially when it…read morecomes to how often I should get my brows done, which I finally listened to! Lol thank goodness I did, my brows have never looked better. I've been coming here for years now and will continue to! This is the best eyebrow place to go to!

I went in for an eyebrow wax for my daughters dinner party, however, after I sat in the chair the…read moreyoung lady had forgotten to plug up the wax. She said she would have to thread me because it would take while for the wax to melt (I have cosmetic brows also).. my brows were horrible!!! While I sat looking the mirror, she told me she followed the cosmetic shape and lining. I had drive to somewhere else to have the them fixed for me. I used to get great service here but now that it's under new ownership the service has decline.

I just moved here from GA, and Eva did my fill today, she did such a great job! I'm so happy with…read morehow my nails turned out, and she did exactly what I asked for. I also have to mention how wonderful Eva and the entire staff were beyond just my nails. I hadn't eaten lunch and started feeling a little dizzy, and they immediately went out of their way to help - turning the AC down, putting fans on me, moving me to a cooler chair, and offering me a Sprite. It's never fun having something like that happen, especially when you're brand new to a city, but I'm so glad I happened to be at Blossom Nail Studio. They made me feel incredibly taken care of, and I'll definitely be back!

The person didn't seem to be paying attention to what I was asking her, but was able to communicate…read morelater

Wonderful experience with brandy staff is super personable and helpful! Would definitely recommend!read more

I've been coming to Brows to Brazilian for months now, and I cannot imagine going elsewhere. Saniya…read moreis a consummate professional and makes sure that she has done a thorough job. Definitely worth it!

Kimberly Cyr is the BEST! I have had several facials there…read moreand have not been disappointed not one time I highly recommend her as your aesthetician

Brad was my stylist. He was great. When he left customer service went downhill. Went with a…read moredifferent salon and much happier. This is not a review for the stylists. It is a review for the front desk and appointment takers.

I am so happy I discovered this place! I'd driven by this shopping center a thousand times and…read morenever noticed it until they put out a little lawn sign near the sidewalk highlighting their threading services. The threading ladies know what they are doing here - they don't over-thread my brows like so many others insist on, but still manage to give me perfectly shaped arches. Plus, I don't know how, but threading somehow hurts less when they do it. Another thing I love about this place is that the threading area is private. The waiting area is walled off, so if people are sitting there they're not watching you get the hair pulled out of your face for 15 minutes until it's their turn! Prices are reasonable - $18 for eyebrows and upper lip, and they have a loyalty card, so after some number of visits you get a free eyebrow service.

Had an Arkansas Daily Deal for a eyebrow threading. It was fine. I noticed their waxing prices,…read moreand thought they were very reasonable, so I made an appointment to come back for that. It's no wonder the waxing prices are low - these people do not know what they're doing. I have had underarm waxing done many times; never have I bled so much it left blood all over the sheet. Legs were still quite hairy. Sometimes she would squirt wax out of something, sometimes spread it. The stuff she spread was much too hot. She then said she had never been waxed herself. I'm thinking this was her first time to perform waxing, too. Go get your brows threaded, but stay away from the waxing services. I tried to add web address, but it wouldn't "take" - kept saying to add one that linked directly to business. However, the only web address I found is a facebook page.