I have used this salon in the past, and found it quite good. Today I phoned for an appointment for a pedicure, and was told to come at 4:15. I arrived then, and waited about ten minutes for the nail technician to be free. He then began what was described as a "spa pedicure". I told him at the outset that I didn't want any polish applied. He rushed through his ministrations at a breakneck speed. He didn't make any attempt to deal with the white marks on my nails (from polish applied there at my last pedicure). Nor did he put any oil or other creme on until I asked. After all of 10-12 minutes he declared himself done, and rushed off to his waiting clients. They had clearly overbooked--there were only two manicurists on duty. I paid £25 pounds for this, and felt I was grossly overcharged for the "service" provided. It was definitely not a "spa" experience read more