5 Stars for Robert at Naf Naf! We ran into several issues with the online ordering system on Mother's Day, but Robert saved the day. Despite us having to call four separate times, he remained incredibly kind, patient, and professional. He guided us through the entire process and ensured our order was handled perfectly. Robert's commitment to great customer service is truly appreciated! read more

First time trying Naf Naf in Schaumburg and I'll definitely be back! The staff was super friendly and helpful when I mentioned it was my first visit. I ordered a bowl with hummus, yellow rice, and chicken shawarma, then added lettuce, purple cabbage, cucumber salad with garlic, and the extra hot sauce. Everything was fresh, flavorful, and the portion was good, wish I had a bit more chicken, I only ate half of it. Great experience overall! read more

Tried this place today. Between 3.5 and 4. Ordered a bowl - picked rice and chicken. No additional toppings for me. The sauces I picked were quite good. The pita was a little thick. The chicken not as fresh as I would have liked but not sure if the delivery timeframe had to do something with it since I ordered via Door dash. Overall it was reasonable and I would try again - probably inside the restaurant. read more

I've been to this location many times. The food is always fresh, service is quick, and the inside is clean. It's my go to when I'm looking for a quick and filling meal that doesn't leave me feeling yucky. You go up to a counter and order while they make it in front of you (like chipotle or subway). The employees are always welcoming and quick, even when it's busy. You can't go wrong with anything there, it's all tasty and fresh. My go to is a bowl with half coucous, half basmati rice, chicken shawarma, chopped salad, purple cabbage, lettuce, pickles, and tahini with sides of S'khug and harissa sauces and (of course) pita on the side. Once you order, you pay at the counter and can fill your drink from the fountain (they also have bottled beverages if you prefer that). Then you can pick a table. There's a decent amount of seating inside, so you can usually find a spot even if it's busy. Or if you prefer, you can get your food to go. Overall, love Naf Naf. Will be returning! read more

Naf Naf Grill - Build Your Own Bowl with a side of pita - Middle Eastern Near Me - Schaumburg, Illinois

My husband and I frequent this location often, and we have always had a positive experience every time we have come here. The dining area is consistently clean, the workers are friendly, and the food is of great quality. We love this place so much because we love how it's customizable to fit what we want. Customers have a choice of creating a bowl which is $10.45 (comes with one protein choice), a plate which is $12.65 (comes with two protein choices), a stuffed pita sandwich ($8.95), or a salad bowl ($10.45). Then, you can pick a base of either rice, hummus, spicy hummus, couscous, baba ghanoush, or half of two choices. Protein choices include chicken shawarma, crispy chicken, grilled steak, or falafel. Next, toppings include chopped salad, purple cabbage, sumac onions, and pickles. Lastly, you pick sauces to add on top or on the side. They offer many different kinds, including two spicy ones, a garlic one, tahini, a lemon or pomegranate vinaigrette, or nafziki. My usual order consists of a chicken shawarma bowl with a half hummus (regular or spicy depending on my mood) and half rice base. Then, I add chopped salad, purple cabbage, and onions. Lastly, I normally add the green or red hot sauce (again, depending on how spicy I really want it). I also love ordering a pita sandwich, but the nice thing about the bowls is that you get a complimentary pita on the side, so you get the best of both worlds. The pitas here are fresh and amazing! Overall, we like this location and love the convenient location from us. Please remember that this is a chain restaurant, so it's not the "authentic" Middle Eastern cuisine you would get at a locally owned restaurant. Also, be careful with the times you come here this parking lot is connected to Woodfield Mall's parking lot; there are also a few other dining restaurants connected to Naf Naf's strip mall, so the parking lot can get extremely busy depending on the time of day and year. I'm sure the holiday season would create a mess in the parking lot. The lunch rush for sure does because I have come here during it. read more

Naf Naf Grill - Middle Eastern Near Me - Schaumburg, Illinois

The move is to get Tahini and S'khug on the side and pour it on your chicken shawarma pita like its sauces at taco bell.

Great location! The food is always amazing and fresh, the workers are so kind and efficient and the ambiance is always clean and an open space. read more

This was our first time in. Staff was welcoming and helpful in trying new foods. They suggested entrees to try along with toppings and sides. The food tasted amazing. Plenty of food for the price. Would definitely recommend, and will be returning. read more

I always have a good experience at Naf Naf Grill in Schaumburg. This restaurant is located right outside of Woodfield Mall (in a little shopping plaza across the street that has the dispensary in it too). Naf Naf is Mediterranean style food like Falafel, Kebab etc.. The falafel pita Sandwhiches with spicy hummus are for sure my favorites to order from this location. This location always has friendly employees and a clean dining area. I'd recommend checking them out - also download their app so you can earn points towards free food at all Naf Naf locations! read more

I was visiting Roti for my quick Mediterranean food but my coworker recommended me Naf Naf and I was so impressed with flavor of the food. I love their fresh warm pita. The staff at this location has been super nice and courteous. I enjoyed my food in to-go as well as dine in. I would keep coming back to this one. read more

Naf Naf Grill - Chicken Shawarma Hummus Bowl - Middle Eastern Near Me - Schaumburg, Illinois

I had a great experience at Naf Naf today. First of all i want to say that the staff is super welcoming and helping. We ordered (with the help of the lady helping me) a bowl of Falafel That comes with warm pita bread. There reason I mentioned warm is because they make fresh bread there. The falafels were made to perfection. Perfect crisp level and perfectly soft. I tired all their sauces and loved their red sauce. I also ordered Baklawa and fries. They fries are house made potatoes chips which were really good. In Baklawa, I ordered Sea Salt caramel which i ate right there an then and also got walnut pistachios baklawa. I have not tried it yet but m sure its gonna be good too. I wanna recognize all the staff members there again as how nice they were coz lately i have am noticing people losing the sense of welcoming and hospitality. This is definitely a place to try. They have take out options or you can there warm and fresh. Its right across Woodfield mall - JCPenney. So do try them if you crave for Mediterranean food or are in the woodfield area. There is ample comfortable seating and they also do catering read more

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I RECOMMEND Naf Naf GRILL absolutely Very nice environment, neat and clean. Seating is good, ample seating. I Ordered Falafel bowl, with fries and Baklava. I didn't like the fries (potato Chips), it needs improvement. I think chips should be replicated into regular fries. Falafel bowl preparation was really good and yummy too. Excellent service Drinks machine was neat and clean . Everything was looking hygienic. I appreciate quick service and friendly talk from the employees. I liked the Naf Naf Symbol - it's attractive. I had good experience with Naf Naf Grill. read more

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I LOVE NAF NAF! This location was great and easy to find. The staff were kind, friendly and quick. The dining area is pretty spacious and there is ample parking outside. We went around 1:30PM on a Friday, wasn't busy at all. The restaurant was also clean and well maintained despite it being somewhat snowy/wet outside. The food itself is just MUAH. Got a chicken bowl filled with ALLLL the toppings. The mix of toppings and flavors just go together SO Dang well. The bowl also comes with a fresh, *warm*, pita. The chicken is tender, seasoned just right, the mix of hot sauces, tahini, garlic, veggies, pickles, rice is a party in the mouth. Love Naf Naf and glad to have found this location in Schaumburg. If you are looking for Mediterraean place in a laid back environment, definitely check this place out! read more

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What an absolutely delicious meal from Naf Naf! I ordered the bowl with chicken on saffron rice, chopped salad, and red cabbage. A definite highlight was the big, fluffy pita on the side. Compared to other places in the area (like Benjyahuda or Roti), this pita takes the cake! (Or rather, the bread!) I will be back for a sandwich on a pita, for sure. The beef and also the falafel balls look really good as well. The baklava was a perfectly crispy, sweet ending to the meal. Dont skip dessert! Drew, Lois, and the crew here are humble and friendly, and so helpful as I asked about the toppings and sauces. The garlic sauce complements the chicken and chopped salad well. Inside the restaurant, it is very clean and bright, with plenty of seating here and parking outside. read more

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NafNaf has been a fave for some time. So I knew what I expected. The staff, the falafel & the pita exceeded my expectations. The cook at this location knows what they're doing. The falafel were perfection - crunchy and pillowy soft. The pita were super fresh and soft. All of the food was very fresh and the portions were abundant but appropriate. The staff was by far some of the friendliest, fastest and most professional I've encountered at fast food in a long time. Even the young lady cleaning in the dish room was smiling and friendly. Personally I'd skip the fries which are really more chips than fries. They aren't bad, but they don't really add anything to the meal. Suggestion...order the bowl. It comes with pita. You get all the same things you can put on the pita but it's easier to eat separately. read more

Naf Naf Grill - Middle Eastern Near Me - Schaumburg, Illinois

Out of all of the Mediterranean "fast food" places I've visited, this one is the best! I've been to multiple locations and it just never disappoints... Staff would always suggest and help out when needed, but again... you can't go wrong with anything! Their chili and garlic sauces are GOLD. Highly recommend the chicken, putting that on any bowl is a must. Great spot :) read more

Naf Naf Grill - Created my own bowl - half rice/half hummus. - Middle Eastern Near Me - Schaumburg, Illinois

Stopped here for a quick dinner. Everything is freshly made and the line moves along reasonably. My pita was very good. The meat, hummus, and toppings were excellent. A nice selection of healthy menu options. Tables, fixtures, and interior were clean. Washrooms could use some more attention. Would also like to see more outside seating. Looking forward to another visit. read more

The food from here is just okay. It was lacking some flavor, but I wouldn't say the food is bad. I ordered a bowl with the yellow rice, chicken, hummus, cucumbers and tomatoes. Topped it off with the lemon vinaigrette sauce. They have a nice selection of sauces to choose from. The women who were working were very nice and friendly, so the service was good! I ordered to-go, but noticed the inside was spacious and modern. This would be a good place to have lunch with some co workers. read more

The food is not as crispy and not tasty at all just bland items. No taste . The staff are friendly but they trick u to tip them with their words. Well hold up it's just a fast food I went through with you too in ordering and I am not obligated to tip don't force me to tip that's not nice. I didn't like the food too was moist not dry and no taste at all. Please change your pita bread it's hard very hard. Won't be coming and will not recommend read more

So glad we decided to stop here. Never had Middle Eastern food. So many flavors! Located outside Woodfield Mall in a strip center. Plenty of parking. You can dine in or carry out. You choose from a variety of items - chicken shawarma..steak or crispy chicken. The staff is very friendly and helpful. We started with the Falafel Balls with a few dipping sauces..Garlic and Tahini which were very good. We also had the Chicken Shawarma bowl with hummus..baba ganush ..shedded red cabbage..cucumber salad and Middle Eastern pickles. Wow...what flavor! Comes with a pita that is soft as a pillow..lol. If you are looking to be adventurous..this is the place to go! read more

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Geez...My review seems to echo a lot of what people are already saying about the changes to Naf Naf... I am not a fan of the 'Chipotle' style assembly line, yet this seems to be the corporate direction of the new Naf Naf locations. Aside from the vegetarian plate, which I love, missing from the new menu approach, I also miss the Israeli salad. The new tomato/cucumber salad is not the same. I think $8+ for a falafel pita sandwich with no side is also a high price considering all of the competition in this area. As for some pluses...There is still no denying Naf Naf's pita...It is #1 in all the land. I'm glad corporate did not change that. Also, I do like the addition of the garlic sauce which I don't remember from the older locations. Bottom line, I probably would go somewhere else in Schaumburg for my falafel fix, but, I will never pass up a chance to go to the Freedom Drive or Fox Valley Mall locations...If you haven't tried those, you should. For any total nubes, as the kids are saying, give this spot a try, you cannot deny their pita power. read more

Naf Naf Grill - Falafel pita for lunch... - Middle Eastern Near Me - Schaumburg, Illinois

best food i had in years, the chicken schwarma is seasoned to perfection... or my liking, the workers move fast and get your order right, and the overall restaurant ambiance is well lit and chill, read more

what a bad experience. we went around 2pm today and the place was not busy. the workers at the counter were local old guys. when we went to the counter, the guy said "it would take some time and started cleaning the food serving area with the cleaning cloth". we were patiently waiting and it did not even take a minute into his cleaning and the guy said "if you want leave I don't mind'. I could not believe what he said. we just had to walk out of this place. never going to this place ever read more

Naf Naf Grill - outside - Middle Eastern Near Me - Schaumburg, Illinois

Been to many naf naf locations but this was my first visit to this naf naf location. I just want to start off by saying I'm a big fan of Mediterranean food and love naf naf food. Food quality and taste at this location was great and the place was really clean. It has ample parking and has outdoor seating and plenty of indoor seating. Employees who work there are really nice, service was great and the seating area is really clean read more

Naf Naf Grill - Chicken bowl - Middle Eastern Near Me - Schaumburg, Illinois

very poor quality falafel not as it use to. pita bread had lots of cracks all sauce drips out . We were groups of 7 and none of us like the food read more

pita torn while she was filling it up. chicken was dry and falafel was below average. when asked to replace with a new pita the server was upset and the service became below par. we have eaten here before but this was detereorating . one star barely. read more

Came here on a Wednesday afternoon for lunch. Good location with ample parking. Place got busy after me with long lines. I had the falafel pita. It was the closest to the real thing I've had in the Chicago Land area this far. The pita is freshly made in house and it is delicious. Their hummus was great. The place is nice and clean with lots of seating for dine in. Overall I would come here again for the falafel for sure! read more

Naf Naf has never let me down! On my most recent visit, I had a chicken shawarma bowl and added a couple of falafel for an additional cost. (I dug in so quickly that I failed to take a picture!) The bowl came with a large pita that I ended up bringing home because I didn't really need it in the moment, with so much rice! Everything was delicious. The only thing I'd change is the sauce -- the garlic sauce really had no flavor at all. Next time I'll kick it up a notch with a spicier sauce. Otherwise, two thumbs up! read more

Another sad case of FIRST TIME= LAST TIME!!! In the Schaumburg area and wanted to pick up middle eastern food for my son, as this is one of his favorite things to eat. Decided to try Naf Naf. Walked in at 7pm to only two customers in front of me..... and a growing line behind me. ZERO sense of urgency with all of these employees. (Place is set up like a Chipotle restaurant), so I expected much quicker service. Not the 27 minutes it took to get to the checkout..... I ordered the chicken schwarma bowl. Girl says they are out of rice... I said fine I will wait, after some time she says we are out of rice and not making any more.... Really? A Friday night at 7 pm.... She then shows me that there was a small portion of rice left in one of the bins, so I got what was left of that and the other half being a spread of hummus. Topped with chicken schwarma.... Now the next employee- even SLOWER than the first asks, "What toppings?" I tell her just a few onions and a few strands of the red cabbage on the side. Her response, " Uh... I don't think we can do that." Are you freaking kidding me right now? NEVER MIND- just give me a side of the tahini sauce. This was one of the worst customer service experiences I've encountered in awhile.... I mean I've gone thru airport security and baggage claim faster than these snails were moving. Who knows how the food was and who cares..... we won't be darkening their doors any time soon!!! read more

Today (Sunday 9/22/2024) is the second day in a row I'm dining here! Haven't dined here in 4 years and really missed this place! So great to be back! What lured me back was the addition of spiced meatballs to their bowl toppings! So I came back both days and ordered a couscous bowl of spiced meatballs with all their veggie toppings along with their awesome sauces (garlic, skhug, harissa and nafziki)! The 2nd day I actually added steak to my couscous and spiced meatball bowl! Plus, both days I had the 4-falafel side order and a bowl of lentil soup! All the food was SO FRESH, DELICIOUS AND FLAVORFUL! In addition, my orders were prepared quickly and accurately! Last, the restaurant was super-clean and refreshingly nice and cool! This Schaumburg location is my FAVORITE Naf Naf because it's only 10 minutes from home, plus the food, service and ambiance are consistently great every time I come here! They deserve a much higher rating than just 2 1/2 or 3 stars, since every time I've been here, there's a long line of customers AND they wouldn't have lasted this long -- both before AND after the pandemic-- in the cutthroat Schaumburg restaurant market if they were as bad as some of those reviews make them out be! (Emoji eye roll !!) read more

Food was good. Bought an two protein meal and some chips. This cost about $17. Then when they're giving sauces for my dish they told me 3 sauces in very small cups. It did not last for half the meal. Very disappointed and won't go back for a while. read more

Good food. Sauces are delicious. I had the big plate. Had enough food for leftovers. Tasty and delicious.

Naf Naf Grill as a chain, I love. However there is quite a clear difference between this location and their other locations. Most of that comes down to service. It's still a fairly new location so here's hoping it's just a matter of the training wheels still being on. I've been a couple of times since they opened and experienced the same bare bones, not friendly, not even offering a receipt service. Maybe they have a policy of not giving a receipt unless a customer asks? Not sure. Anyways, the food is A-OK here! Assembly line style fast casual food at decent prices and a healthy option in the area. Both times I've gone food hasn't been as amazing as I've had in the past from Naf Naf - just A-OK but I'm going to give them another try before completely discounting this location. Fingers crossed all the opening kinks have now been worked out! read more

Naf Naf Grill - Middle Eastern Near Me - Schaumburg, Illinois

So sad to see what Naf Naf has been reduced to. Ordered the Chicken wrap and the chicken was so little and the bread did not seem fresh at all. Walked away, extremely disappointed. Even the falafel did not seem all the way fully cooked. Not sure what happened to them, but now the only good thing about my meal was the tahini sauce. Please bring back the old Naf Naf! read more

Grumpy staff. Told us they're out of chicken at 630. Weren't out. Just rude. Orders made incorrectly. Find better staff.

In town for the weekend and had to get my Naf Naf fix. Ordered a sandwich and it had very little chicken shawarma and one pickle. So disappointed and won't be going back. read more

If you want to be in and out you should probably not come here at lunch time on a weekday. I was in the area for an appointment so I stopped in for lunch. The line was really long...but I thought oh this should go by quick. It didn't. I waited for about thirty minutes. I also paid $15 for my meal and barely any tables were clean. I had to wipe down my own table, the women next to me had to wipe off her own table and sit among crumbs, and the garbage cans were overflowing. The food was decent. However, for $15 I probably could have sat at a restaurant and had my meal in 30 minutes during lunch. I ordered the limited time chicken kabob with a soft drink. Like I said decent. If the place was clean and I waited five minutes this probably would have been a five star review. But...I waited a half hour at a fast casual restaurant and felt like every table needed to be wiped down. Pictures don't lie. They need to hire more people during the lunch rush or switch something up as I would never go back here on a lunch break. read more

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I used to like Nafnaf and go there all the time. Now the portions got smaller and the prices went up big time. Not going there anymore read more

So when writing this , I need to remind myself this is fast food..... for what it is , it is good. There are very limited options but they same pretty reasonable. Choice of a Bowl, a Pita. Then a base, hummus, babaganoush, lettuce, coups cous, or rice. Next the protein.... Chicken shawarma , grilled steak, falafel. I was hoping for lamb at the least, but I opted for the chicken, In a hummus bowl. The toppers come next- Pickles, red cabbage, chop cucumber salad. Sauces: Garlic Harissa Tahini Some others........ Came with a pita, so order the bowl lol!! Overall good, just wish had more selection for meats read more

Naf Naf Grill - Middle Eastern Near Me - Schaumburg, Illinois

I went to the Naf Naf Grill location in Schaumburg at 7:49pm on 6/12 and dealt with the rudest cashier (who I suspect is also a manager) I have ever seen. When my mother and I walked into the restaurant, there was a customer in front of us with a large catering order. There were four employees: a young woman who didn't do much, a man who assisted customers with orders, a man in the back grilling chicken, and a cashier who did everything for the catering order and was telling the other two what to do. After a few minutes of standing around, the male employee started to take our order. All we ordered was two stuffed pitas, two naf naf fries, and a side pita. Everything was normal until after our food was ready. Right after the male employee made the food, he started working online orders. The young female employee was walking around and not fulfilling orders. The cashier was still talking to the catering customer who kept on adding items to her order. We waited for someone to only ring us up for at least 5 minutes. We were getting upset because the food was becoming cold. We almost left at that point, but we were bringing food for another person too who was expecting falaffal. My mom asked the cashier to ring us up while the catering order paid. The cashier was mad that we asked to be rung up and told us that the catering person was first. We told her how our food was getting cold and how we only needed a minute to pay and go. We told her how the catering order was taking a while. The cashier walked up to the cash register and almost checked out an online order after the catering person but then reluctantly rung us up. It took me only 30 seconds to pay. While I paid, the cashier kept on defending her actions as to how to the other customer was first and she had to help her. She started shouting at us Then, I started yelling at her about how all she had to let me do was pay. She kept on defending herself yet again. We then continued to have an unpleasant shouting match and then we left. The cashier handled the situation poorly as all she had to do get the employee not doing anything to help her with the catering order to reduce time. Or she could've followed what places like McDonald's do, take large orders out of the line and prepare it separately while still helping other customers with smaller orders. Or why even prepare our food in the first place if you absolutely insist the catering order should've been finished in its entirety?!?! You could've told us beforehand that it would take 10-15 minutes and we wouldn't have minded! There was so much the cashier or even the other employees could've done to mitigate the situation and they all failed. The food tasted good but it doesn't even matter at this point as the cashier had left a sour taste in my family's mouth. This experience far differed from our previous experiences at this location when employees were jovial and helpful. This location seems to be plagued by high turnover as an entirely different cast of employees where there compared to the people I saw only a few months ago. The micromanager/cashier wouldn't let anyone help her with the large order or even with other orders too as she just had to do everything. I shouldn't have to defend myself and my loved ones in order to get food. I love naf naf grill and I will just wait until the next set of employees start working there for a better experience!! No one wore name tags but the receipt said I dealt with someone named Mariami. read more