The Dr. herself is nice and listens however it damn near impossible to get an appoinment with her. When I first began coming here the office assistants were not very friendly but that didn't really bother me. The PA at the time was very helpful, I'm not sure what happened but I began seeing a different PA (maybe the first got laid off?) either way the other PA was neglegent. I saw her two/three times. By the third time I began searching for another dr. I requested to see a gyno because I was having lady problems, I insisted several times I would prefer a referral but the PA insisted back that she felt confident that the clinic would be able to find the root of the issue. I believe I waited anywhere from an hour to two hours for an appointment and when I was seen I felt rushed. I had to remind the PA that my concerns were not being met and she was consistently talking over me. She began listening afterwards, however, I felt so very frustrated at this point, I made it a point to not return. Again Dr. Sidrick was helpful, insightful, referred me to a PT prior, and listened. Unfortunately, I feel that her staff is not up to parr and whenever I called to make an appointment I felt needed to be seen in a fairly resonable time frame. 3 weeks to a month is not fairly resonable in my opinion, I believe when you call to make an appointment it is because there is something wrong and needs to be addressed fairly quickly. Either way I am disappointed with this office lack of concern for my wellbeing. read more

I wasn't able to see Dr. Sidrick today unfortunately. But the staff was nice, the nurse practitioner I saw was very helpful. She listened to my symptoms and prescribed me what was needed. Waited about an hour to be seen but I had no problem with that. Appointments usually take a while anyways. read more

See all

This office needs help. When I first cane here I found her PA very helpful. Unfortunately over the years they became grossly negligent. They don't listen to concerns, they skip entire concerns. I was told my hospital diagnosis was made up and after this last hospital stay they not only forgot to get my biopsy results but after waiting an hour after my appointment tried telling me I was squeezed in and that's why there was such a wait. Despite telling them 4 times I had to go to work and please call with results they kept saying I have to go back to the room. They don't listen. Excuses. Don't return calls. Dr seems to be overwhelmed. I'm changing doctors today and hoping my condition isn't worse because of their inability to serve their patients. read more

I was recently seen by Dr Hope for a severe back pain, great doctor however I needed to be referred to xray. Everyone there was pretty nice and always very helpful beside there's one person was in charge of referral was Tramy and she was the rudest person I've ever experienced at any doctor office I've been to. I was told I need to wait for my insurance for approval for my x Ray. I waited over 1 week still no phone call so I called Weds asking, I was told that they'll call me back NO call.. I called Thurs again, I was also told they'll check n call back. NO call. Finally I called Fri then they told me my insurance not ready I needed to wait longer, OK Totally fine with me ( at least I know they didn't forget about it) then 1 hr later Tramy ( the person in charge of referral) called me back literally screaming in my ears and she told me I need to stop "BOTHERING" them because I kept calling nonstop. I was also told " We are very busy, you need to stop calling and we have way more important patients to treat like cancer patients than me" then she told me my insurance was good to go for Xray but I need to stop calling them every single day. She thinks I really have nothing to do but to sit around and call the office everyday to bother them. Well if you guys called me back on weds in the first place and told me that it wasn't ready then I will wait. How can I not call back when every time I called, I was told that I would get a call back and no phone calls. She told me the reason they never called me back because the insurance didn't approve yet! WELL THEN CALL ME BACK TELL ME " ITS NOT READY YET" I can't assume what happened when you don't call me back. This lady is the rudest lady ever I don't know how can a doctor office can hire someone like this. This is so far the worst experience I've ever experienced at a doctors office. I don't know maybe if I was "cancer patient" then she wouldn't give me crap. I guess when people have 2 kids and a family to feed, with a chronic back pain for over 3 months that can barely walk, isn't as important to her. I hope this lady go back for some training for customer service because her service sucks ass!!!looking through some other reviews, looks their their "customer service staffs" is the main problem. The doctor should read this and retrain some of their staffs. It's like if you go to a restaurant with good food and horrible service, you will never return. Same goes to this clinic. Would give it 0 Star if I could read more

This the third time I have been here, front desk is horrible, they never greet me when I walk in , turn their backs to me , give me wrong advice about appointments, haven't seen the dr yet , but the room they put me in smells.lime a toilet , like someone pissed all o or the room . I'm feeling g sick , have been waiting g.over 1/2 hour my appointment was.at 10:30am read more

Nadine Sidrick, MD - Registration desk - Family Practice Near Me - San Diego, California

I would put minus star if I am able to. I was not able to see the MD at all so this is solely regarding the service I had with the staffs. I was helping my mom to choose this office because they speaks Vietnamese. For the first two times when we came, it was ok. The NP was not able to speak Vietnamese at all but it is ok. I am there and the nurses speak Vietnamese. They cancelled me once the day before the appointment saying that the MD couldnt make it but that appt we was not seen by the MD at all. My mom is on a medication for high cholesterol and she just came to the US a few months ago. I told the nurses taking us in and the NP that did the initial visit several times, spelled out the name of the med and they even did a blood test to confirm her cholesterol level. At the end they prescribed her vit D and said never heard about her taking cholesterol med. The NP also let her take Xray of her neck and shoulder for her shoulder pain. They didnt even go over the result with us until we asked about it. And they discussed with a wide open door in which I could hear it from the waiting room that I stepped in and listen to the rest of it. This is a HIPPA violation. Also they didnt suggest any plan of treament, they just brushed through light exercise or physical therapies, with no futher instructions or referral at all. After almost a monh, they called me and left a message regarding the result of these Xrays as if we never heard of it before, and even said they are normal while the neck Xray was a bit abnormal and that is causing my mom's shoulder pain. I mentioned that I usually take my med from Walgreens near my place, but my mom is new here and if she can take it from there, it would be nice. Doesnt the office suppose to confirm what pharmacy have contract with what insurance? My mom has Molina Healthcare Medical and they have no contract with Walgreens. They faxed there once. Then we changed to CVS, they faxed there 3 times and left me messages that they were ready to pick up. I went there 3 times and always no fax was received. I mean 3 times, can they call and confirm that the pharmacy receives it or not. I was so disappointed with the service and the unprofessional environment. I am a nurse myself and an certified Vietnamese interpreter. I know the process and try to be patient but this is just unacceptable. I felt bad complaining to the receptionist regarding all these even though the nurses didnt do their job right. I am changing her MD today but just feel the need to put it out there for others to know what service we received there. I dont even write review often. So seriously, I am very very disappointed and angry. read more

A 2.5 star?!?!? That is absurd! My mother has been with Dr. Sidrick for more than a decade and she has never had any complaints about her. She is kind, caring, and she is one of the best doctors in San Diego. Even her Medical Assistants and Receptionists go out of their way to make sure that my mother's pharmacists receive the Doctor's authorization on some of her Meds. Thank you so much for taking car of my mother and foe being very patient with her. I also read some reviews about the front desk being rude. If they are rude, then it's because you approached them rude. They are doing very important work - taking care fo old and sick people. This is not Panda Express or Chipotle for you to receive a greeting every time you walk in. Most of us don't give a hoot if they say hello or not. I am just grateful they are doing their job efficiently. read more

The doctor is ok, the staff is the most unfriendly I have ever encountered. They make you work to get taken care of; when you check in, when the doctor recommends something, etc. read more

I picked this doctor from a list of doctors on the blue shield website. I need medication that I've been unable to get for over a year due to medi-cal giving me more than a hard time getting covered. I had Kaiser and now because medi-cal gave me such a runaround i can no longer get it (after 20+ years with kaiser). It took medi-cal a year to finally agree that I could be covered. If you take longer than 6 months you're automatically cut off from Kaiser. So here I am trying to get into a doctor i really don't even want to go to and guess what. I CAN'T EVEN GET THE OFFICE TO ANSWER THE PHONE! For 2 days I've been trying to call and no one answers. Don't blame this on covid. It's not covid's fault that there isn't even a voicemail set up! This is so annoying. Now i have to go to the office and probably sit for hours with sick people?! For a prescription that Kaiser could've just REfilled. Maddening. The one star really doesn't have to do with the Dr. Herself. Her office staff though..... Come on. read more

Called this office as this is my PCP but I am technically a new patient as I have not been seen before. I was immediately greeted by a rude lady with a very noisy background. She asked me "what's wrong with you?"... um apparently something has to be wrong with a patient to have to call this office. I replied that I was having abdominal pain and it was getting worse. She replied, "then go to the ER if it hurts so bad". WOW! For some reason I still asked when their next available appointment would be and she said "in 3 weeks". Naturally I scuffed and said never mind and that I'll just go to urgent care or the ER instead. Immediately after saying that, she hung up the phone. Wtf! This review isn't on the doctor because I was never able to actually see her let alone make an appointment but based solely on the rude staff. If I were the Dr, I'd revamp my business by getting better staff or providing some customer service skills training. read more

Worst doctor's office in San Diego. The front desk staff is horrible. The office manager will tell you things that she has no qualifications to do. Nobody without a medical degree should ever give you medical advice. Dr Sidrick will send you out for recommendations and then refuse to see you afterwards. It honestly amazes me how this place is still open. Don't waste your time at this place. read more

Dr Sidrick and her staff are wonderful, professional and friendly. It's easy to schedule appointments, the appts are reasonably on time, both Dr Sidrick and Hope take time to listen to concerns, explain referrals and test results, and the staff calls back with the results as soon as they are available. I'm very surprised by the negative reviews because I haven't had a negative experience yet in the almost 3 years I've been going to this office. read more