After a number of false starts with therapists, I can only say that I wish I had found Dr, Jenny…read moresooner! Over a period of 15 years I had seen multiple therapists and psychiatrists to address issues relating to anxiety, depression and trauma. With invariably unsatisfying results, I was extremely skeptical about seeing another therapist... utterly pessimistic about the possibility of being happy. My skepticism proved unfounded.

I been with Dr jenny now for a few months, I really like him.he helps you feel relax. Dr jenny…read morecares for his clients.we are doing alot of hard work, I never thought about getting it no where's else.we have a long ways to go and I no I'm in good hands.give Dr Edwards Jenny a try you won't be sorry.God Bless!!

Cute little house. Decorated well for the seasons. Fun to look at the historic little gem.read more

From the owner: Issues that I help people with are Depression, Anxiety, Loss and Grief, and Relationship Issues. I…read morelook forward to speaking with you!

This PHP/IOP program truly saved my life. I came in at a point where I didn't know if things could…read moreget better, and this place completely changed that for me. The groups are incredibly meaningful, supportive, and led by people who genuinely care about your healing, not just about money or checking boxes. Every single therapist here is amazing, but I especially want to recognize Jen, Bri, Alexis, Lisa, and Lauren (hopefully I'm not forgetting anyone). Their compassion, honesty, and dedication made me feel seen, safe, and supported. You can tell they truly care about the people who walk through their doors. If you're on the fence or feeling unsure, please give this program a chance. It's hard work, but it's worth it - and you don't have to do it alone. I will forever be grateful for this team and the people I met here. Thank you New Horizons!

After a stay at this place, I basically saw it degrade in real time. When I first started attending…read moretherapy here, I was wowed by the office's wonderful space. There's a kitchen with coffee and snacks, two well kept bathrooms for professional care and just when you need to go, and the place is cleaned at least once a week professionally. The therapists were kind and knowledgeable, and my first few days there were extremely good, and I thought I'd be receiving such quality care from them for awhile. About two and a half weeks into my therapy, I had my first bout of therapy when I wasn't already feeling decent, and saw how they handled it. It wasn't the best. One of the therapists came into a room I was de-escalating in, and calmed me down well. However, after she left, another one (the head therapist) took me aside and somewhat reprimanded me, asking me some rather odd questions. That was that. But it was also kinda strike one in my mind. It was onto next week. About two weeks later, I came into therapy on a Friday. Showered, shaved, and ready for good things to happen. This stopped when the director of the practice took me aside, and started asked me some icebreaker questions. I answered, but I knew something was off. Sure enough, she started bringing the real problem up in time. She asked if the shirt I was wearing was the same one from yesterday, and I told her the truth, it wasn't. But she insisted it was, and that she was very perceptive. In time, I got her to admit she'd been tipped off by someone else. In the end, I was given the choice to either go home or go home, so I went home. I guess they can handle suicidal ideation and relapsing, but not "this person is too depressed to do wash every week". That's strike two. Third, about half a week after this, our therapy was interrupted by the head of the practice coming in again, and this time effectively telling us "you not showing up loses us money, don't skip therapy". Not in a "we care about your recovery" way, but in a business first manner. She saw us as dollar signs sitting in chairs, and didn't bother sugarcoating it there. Strike three, but I needed this therapy badly. So, I stuck it out. One week later, I show up on Friday feeling pretty bad already. We do our check in question, and go into the activity, in which we're allowed to use our phones. So, using my phone, I do the activity. The therapist leading it, however, must have also woken up on the wrong side of the bed this morning. She came over to me, and in one of the nastiest tones I've had taken with me, told me to leave the group room. I did more than that. I left the practice, and haven't come back. I imagine more of my fellow group members will do that in time as well. In short; new horizons had a 5 star review as a therapy place, which is why I wanted care from it. But I imagine in time, this newly opened business will show its cracks. I saw them open in real time. I wouldn't recommend therapy from here, but there's a kitty cafe across the street. That's a nicer place to go to.

Customer service is horrible. All I did was call to ask a question and the lady was so rude. Very…read moresnappy and short tempered. She is definitely In The wrong business.

I came to this facility immediately after being discharged from the emergency room, hoping for a…read moresafe and supportive detox experience. Unfortunately, from the moment I arrived, things went downhill. Upon arrival, I was told to remove phone numbers from my phone before it was locked away. My luggage was taken, and I was told I wouldn't receive my clothes for 24-48 hours. I asked if I could at least have one outfit, and a security guard told me yes after checking my belongings. When I arrived on the unit, the tech who greeted me offered no orientation at all--no explanation of where I was, what the rules were, or what I was supposed to do. I had to rely entirely on other patients for basic information. Later, when I asked the tech to check with the security guard about my clothes, it seemed like there had been a shift change, because another guard denied any knowledge of that conversation. The tech told me she would get me one outfit, but throughout the day she kept giving me different excuses, clearly just trying to get me out of her face. Before her shift ended, she told me she'd get my clothes at 8 a.m. the next day. That didn't happen. I went over 48 hours without showering. When I continued to ask for my belongings, she told me there were people who had "been waiting way longer than me" and had a clear attitude. I finally snapped and was ready to leave until two counselors stepped in, convinced me to stay, and immediately got my clothes. Once that happened, my mood and outlook improved significantly. Sleeping here was awful. The nurses wake you up every four hours to take vitals, which is incredibly disruptive when you're detoxing. I barely slept at all. Phone access was another huge issue. The website is misleading--it does not clearly explain that phone calls can only be made in front of counselors, and at the time there was only one counselor available. That counselor was constantly busy, making it extremely difficult to call my family and let them know I was okay. I briefly saw a doctor who prescribed my antidepressant medication. However, I was told I had to wait for the pharmacy to deliver it--and it never came during the entire four days I was there. As a result, I suffered from night terrors, hallucinations, and extreme irritability, all of which could have been avoided. Many of the nurses were rude and dismissive. One serious incident involved a new roommate who began stealing my belongings. When I raised concern, a nurse mocked me by saying, "You're getting mad over a sandwich?"--completely missing the point that I had my wallet and valuables in the room. Another nurse (a heavy-set Black male nurse) told us he wasn't moving anyone and that if we fought, we'd both be kicked out. Instead of de-escalating, he and another nurse were provoking and unprofessional. I requested a supervisor. Thankfully, the director and her assistant handled the situation professionally, de-escalated it, and treated me with respect. Another major issue: this facility does not allow you to only detox. They push for a full rehab stay, and this was not clearly communicated upfront. I specifically came for detox only. Group therapy was also poorly managed. Detox groups were constantly interrupted by staff and rehab patients walking in mid-session--even while people were venting. It was disrespectful, disruptive, and made it hard to feel safe opening up. Overall, the facility felt severely understaffed, and asking for help often made me feel like a burden rather than a patient in need of care. The Positives The one standout counselor was Mr. James--an older, wise, kind man who was approachable and genuinely supportive. He made a difference. The food was also very good. I genuinely enjoyed every meal--breakfast, lunch, and dinner. Final Thoughts This place has potential, but serious changes need to be made in staff professionalism, communication, patient safety, and honesty about services offered. If you're considering coming here, know exactly what you're signing up for, ask direct questions, and advocate for yourself aggressively--or bring someone who can.