This isn't the best Commonwealth Bank I've been to. It's quite small. The only reason I come here…read moreis because they are the closest branch with a coin counter machine. Whoever invented these things are a God. I just threw in about $50 worth of silver and gold coins and with no hassle. No more do we need to count $10 and put them in those annoying plastic bags. They're genius. The lady who I gave my ticket to was very rushed and disinterested, but at least I was out of there quickly I suppose. No on likes spending more time at the bank than they need to. All in all, really not the best branch.

I know bugger all about banking and financial business, so I put my full trust in this bank to help…read moresort me out. And they never let me down. ANZ at Firle Plaza has great customer service and they run a great business. I first joined ANZ after getting constant high fees at another bank, and straight away I was impressed with the smiling faces and their service. They suited everything to me and explained all the details so even I could understand. This ANZ is never too busy. The new ticket machines can be confusing but they're definitely efficient, and you can sit down and wait to be called instead of waiting in line. Oh yes, luxury and service right here.

I know it's rare, bordering on uncool, to be happy with a bank in this day and age, but I am very…read moresatisfied with my local Commonweath Bank. Mainly because it gets nowhere near as busy as other branches, but on the odd occasion it does they actually have multiple tellers working at the same time (I know shock!), so it's never a long wait. The staff are friendly and ready to help with any sales and service required to meet your personal banking needs. In a nutshell - it's not just their shareholders who are pleased!