6 months until I complete 7 years as a resident here. I rated this place 5 stars for my first 3 years here. It has all went downhill. The parking lot is packed. You'll find a spot in the complex, but you will be walking for a few minutes. Picture attached of the packed lot.
There's a new woman (new to me, at least) working in the leasing office who told me that the holes in ceiling (that were aggressively leaking but this review only allows photos) was not an emergency because it was leaking at the minute that I called. Nothing about the way she spoke to me showed that she cares in the slightest. Not sure where Kim went, but bring her back!!
The trash bins get extremely full, and the only suggestion they have is to take it to another trash bin (gotta love roaming the complex to take out the trash!). Not to mention, there are always random men going through the trash. There was even a man sitting behind one of the trash bins. Unsure if they're homeless, but I wont risk taking my trash out at night and I'm especially cautious of shredding my documents.
This year has a new issue to add to the list. We now have a waterbug infestation that continues to get worse. I've had 2 in my apartment this week (see photo for the size), and 4 total in the last month. There are always waterbugs at the entrance to the building. I just got home from work, and counted 8 by the entrance. They are so large that I can see them from my window.
There are washer and dryers downstairs. 2 each, but you can guarantee 1 or 2 of the machines don't work (or don't work correctly!). In addition to only being able to fill your laundry card ($1.50 each wash/dry) outside of the leasing office (& in cash only), expect to see a minimum of 2 waterbugs crawling around. The laundry room windows are floor level to the building entrance with no window screens. There's always someone who leaves them open and the waterbugs come right on in! Lovely.
The fitness center has never been updated in my 7 years, but I guess it's fine. It gets the job done.
Rent increases every year (I believe by 4% but don't quote me). The rent increases, while the quality of living decreases. 7 years of never missing rent or ever paying late, and this place is going to lose a valuable tenant because the rent does not match the value.
I can then go on about the quality of the other tenants. There was a fight in the parking lot 2 days ago. Oh or the time where there was a line of some type of swat trucks (see photo) and a countless number of uniformed men announcing they have a warrant for someone's arrest and for them to exit the building with his hands up.
The 2 stars are strictly for convenience in the location, and the spaciousness of the apartments. The pool is cool, but they'll charge you $5 per person not on the lease.
I'll stop here (although I can certainly carry on). read more