I purchased a nice watch from Alex and Team. Process was smooth and the customer service was…read moreexcellent. I felt I received a fair price and they were patient as I asked to see a few watches. No hard sell and they answered all my questions while helping me find the right watch.

Sam was great! Went in for a black Omega Seamaster Diver 300 that he had on a rubber strap, a…read morenumber of weeks ago. Although it wasn't "the one" I had told him I was really looking for a blue dial on a steel bracelet. Thinking it was going to be another 3-6 months until he got something in, and probably wouldn't have remembered... A week or two later I got an email that he got in the exact one I was looking for! With 4 years left on the warranty still! So I made an appointment to check it out, thinking it wasn't in that great condition and was SUPER surprised it was in much better shape than I thought. So I pulled the trigger! All in all a great experience. No haggling. A fair price. And really professional in all our communication. I couldn't ask for anything more! And really happy with the purchase and service! Now I know why they've been in business for so long. I honestly wouldn't get a high-end time piece anywhere else.

Wow! I really had no idea how amazing this lil place is!!! I went there for a repair - and they…read morewere excellent with shortening my bracelet olus also did great engraving on my present for husband of antique cufflinks! Even texted me to show me diff font styles. Text you when done. Really on top of it!!! PLUS - what i didnt know was... they SELL gorgeous jewelry there too!!! I mean - shop HERE instead of a mall store. They had much jewelry they make themselves. Also: they have consignment vintage jewelry!!! Which is all fantastic! Cant say enuf about them

This is a great jewelry store and great jewelry repair place have been there several times and they…read morealways do amazing work on your jewelry, fast friendly and very well priced!!! Thank you, Sherry's jewelry box!!!

The quality of the rings of the 2 rings I purchased..and…read morethe staff were most helful...I will be back ! Maria

I recently sold a small amount of gold at Lake Oswego Jewelers. I did my research and chose them…read morebecause of their extremely high ratings and what customers wrote about their experiences. I can tell you all those people were right. Tiah, Travis and Megan deliver exceptional, excellent customer service. They treated me as if I were buying a $32,000 diamond ring. They clearly explained how they got to the final price for my gold. It was an excellent and very good price. I encourage anyone who wishes to sell gold to go see them. I browsed their beautiful store. If you are looking for beautiful jewelry you need not go anywhere but Lake Oswego Jewelers - family owned and staffed.

Super quick service. I brought 3 watches, 2 needed new batteries and the other just needed a link…read moreremoved. I was in the shop for 15 mins. Total for all 3 watches was under $50. I will be a returning customer.

Do not trust this shop with your Rolex!!!…read more I had the worst experience with this place just now. I never should have trusted someone who wasn't a Rolex specialist with my Submariner. But he tells people he is a Rolex Specialist, is the problem. Trust me - HE'S NOT! Took my watch in for service and he was in a rush to get all his repairs done as he was just leaving for vacation for a week or two to China for Chinese New Year. He finished working on my Rolex the day before he left and told me he'd be gone for a week or two. Also told me his work had a "1 year warranty". Cost me $550 to get the service done and supposedly everything was sealed up and working well. I took a shower that night and the next morning noticed it was full or water/moisture, which I knew was really bad for a Rolex. By this time it was Sunday, plus he was gone on vacation. So I couldn't take it back to this shop. I took it straight to the Rolex dealer in Beaverton (Ben Bridge) and they said they are out 6 months on repairs. But recommended this Rolex Repair Specialist in Utah who is the best Repair shop outside of the official Rolex Stores (which are backed up 6 months). So I checked that place out and they get amazing reviews and I shipped it to them overnight. By this time a lot of damage had already been done. They took detailed photos immediately on arrival and dried everything out. Then they detailed everything that would need to be replaced/fixed and worked on it to get it fixed for me, Thank God. So after this - and after the owner returned from vacation - I took all of these images back to show him what happened and why it happened and the owner didn't take any responsibility for it at all. In fact, even worse, he said that this place I sent it to did all that damage and was trying to blame it on him. Furthermore, by me taking it to someone else, I completely voided his warranty. I asked him, "You were out on vacation for a few weeks! You told me that! What was I supposed to do? Wait for a few weeks and leave moisture inside until you got back??? You got to be kidding me! Even more damage would have been done." But he was completely defiant, refusing to take any ownership of the damage he caused by not sealing my watch properly, even despite all of the photos I showed him proving otherwise. Eventually I did finally get $500 of my $550 back that I paid him. Which took me 30 minutes of arguing and strong arming him to get that. But he should have refunded it all PLUS paid for my damages. I learned my lesson to never trust a small shop like this with a $22,000 watch. My bad for doing that. But I hope anyone reading this learns from my lesson not to trust these guys with a high end watch. You'll be sorry! See several photos of the damage and repair invoice I had to pay to fix all this that I'm uploading.

I wanted to take a moment to share how truly exceptional my experience with Ian at this location…read morehas been. Working for a Rolex AD can't be easy--especially with how limited inventory can be--but Ian handles it with an impressive level of professionalism, patience, and genuine enthusiasm. Every time I visit the store, Ian creates an experience that feels welcoming and informative. His knowledge of the brand and the broader watch world is outstanding, but what really sets him apart is the authentic care he shows for his customers. He listens, he guides, and he makes the process enjoyable, even when the perfect piece isn't immediately available. If you're searching for a watch--or any jewelry, for that matter--I highly recommend stopping by and getting to know Ian. He's the kind of advisor and advocate everyone hopes to have when making a meaningful purchase, and I truly appreciate the time and attention he's given me.

I went in on my 40th birthday because my wife wanted to buy me a Rolex. I went in after calling in…read moresaying I wanted to talk to a Rolex SA and that I could be down in 45 minutes. I walked into an empty store with two people working. I was brought aside and given a huge run around and hustled out of the store very quickly. I was told to register my interest and the tablet they used just happened to crash at that moment. I was asked to write down my in for, which I already don't like giving out, and as I was leaving, I saw the SA throw it away. They hustled me out as quickly as they could and didn't bother trying to show me any other watches, none. The most insulting thing was being asked if I had tried the grey market yet, and that was one of the first things I was told. Utterly unprofessional and demeaning, drove to the Seattle BB the next day and bought a Grand Seiko.

Rep Ethan was extremely knowledgeable and helpful during my visit. Id have to say this has been…read moreprobably one of my favorite experience at an authorized Rolex retailer. Thank you Mahler!

Top notch experience and service. The Mahler family is all class and extremely knowledgeable. A…read morespecial thank you to Ian for making things happen.

Cheap and quick battery replacement. The shop was kind of cluttered and dark, but I figure he's in…read morerepairs, not retail so no judgement there. He had the battery I needed and quickly swapped it. It was 15 bucks - cash only.

Not sure how you can be a master watchmaker: Dropped in…read morehere to have a watch battery replaced for a Casio "while I waited."The watch is quite complicated ( has a barometer/ altimeter etc.) so it takes 4 batteries that is currently stocked out. No big deal I'll drop in next week. This is where it gets bad. I happen upon another store in king city that was able service the Batteries on the spot. I hadn't mentioned that I attempted to have this serviced the day before. Which now I am glad I didn't, because after replacing the batteries they pointed out that there were 4 screws missing which would've compromised the waterproof seal. I dive, so this would've killed the watch on contact. For those skeptics, I haven't ever worn this watch so they weren't missing before he opened it. Additionally, he was preoccupied with a friend, who walked in after he started on my watch and chatted him up for the better part 15 min. Did I mention the sign says "while you wait." Oh, for the customer who dropped off a really nice analog watch to have a brown leather band installed. Be happy I am an honest person, because he was about to give me your watch. Which I declined. Cash only( no records, conveniently) cluttered store and memory is not the place I would take a precision instrument like a nice watch.

Great place for all kinds of things. Really enjoy going there when I'm in the area. Just got some…read more1985 transformers.

Steve and I just stumbled across the building for this vintage mall that is located right in…read moredowntown Tigard while waking to a brewery. This place is really cool as yes... it is highly vintage oriented merchandise but we noticed more artsy and crafty items that were for sale too that were amazingly cool. So that added a further unique spin to this place. Also there was a plant vendor too that sold lots of different kind of little cactuses in various colored shades which further enhanced this place. I saw things of a vintage nature I liked... which were mainly old action figures... that was a lot of fun to browse through checking out all of those!

Have shopped here for years. I can always find a great card or really cute gift. It is so…read moreimportant to support local merchants and this store is well worth the effort!

Love this shop!! Best card selection around. Kathy, the owner, has an amazing eye for things from…read morecandles, to home decor to cards.