Purchased new whole home softener from these guys. Very professional and give you that small…read morebusiness touch. Unit works great and the install went smoothly.

Not the best choice for bottled water delivery. Although they deliver the bottled water w/out a…read morehitch, the quality of the water has been the issue for me. I've tried them several times and their 5 gallon, bottled water always tastes like a somewhat filtered down version of the city water that I'm trying to replace: water that has a background taste of calcium carbonate and iron (mineral taste). Their staff has explained it as " perhaps you just got a bad batch; the filters may not have been as clean as they should have been for the water I received, but it's been resolved." Okay, understandably, things happen, but when I tried again, the taste remained, unchanged. This is similar to my experience using the 'filtered' water that you get for refilling at Walmart; the taste depends on how long ago the filters have been cleaned-anotherwards hit or miss. I'm going back to the 'name brand' 5 gallon water bottles; always great tasting water and never a problem...

I highly do not recommend anyone to use this place. I bought a water softener from them to replace…read moremy old water softener(not from them). Mike who delivered the water softener was by himself and used a motorized dolly. I was told these units can weigh up to 500 lbs. Later in the day I noticed some wood pieces on one of the steps. As I looked at all of the steps I noticed the damage he had done to my stairs. Each step had two sets of black tire marks on them, they had large splinters sticking out, wood pieces on the steps and damaged wood on the facial of the steps. Mike never mentioned this damage. I called their office and spoke with Roger (owner). He came out two days later and as he looked at my stairs it was almost a relief for him that they were not finished. They are pure pine with no stain. Did that lesson the scale of the damage for him? He said to me, 'What would you like me to do, I have a busy day today?' Wow, very professional! He offered to sand them which he did but as we both realized it didn't improve anything. I asked him if I can return the water softener and get a refund. He said he doesn't do that but will do it for me. He then began to school me how heavy the water softener is. He then measured and counted the steps for possibly replacing them. I did not hear from him for two weeks so I called him and asked him what he was going to do with my steps. He said his guy never did any damage to my steps and that someone damaged them with a hammer. WHAT!? He never saw what my steps looked like before the water softener was delivered and he is assuming the damage was there before his guy delivered the water softener. He said he can get his insurance involved but it would get 'ugly' for me. Was that a threat? I ended up hanging up on his. I couldn't hear any more of his lies. I had my neighbor's husband who is an engineer look at the steps and he said the damage is 'fresh.' He said the guy tried to sand over the damage so he could hide their mistakes. 1. He said he would take back the water softener but had no intention of doing so. 2. He never saw my steps before the damage and asserted the damage was there before and a hammer damaged them. 3. Why did he measure and count the steps to replace them when he denied his guy did any damage. This house is a builder's home. I am the only owner and have lived here by myself for 14+ years. Does he really think this damage was not from his reckless guy? I will never use them again. I highly don't recommend them. The owner is unprofessional, condescending, very rude and a bully. And they will NOT take responsibility for the damage. They know what they did but lie to cover up their damage.

From the owner: installation, filtration, delivery, locally-owned, storefront, maintenance, family-operated,…read morefamily-owned products softeners, conditioners, water filters, bottled waters, pool supplies, salt services delivery of salt and bottled water, filter changes for reverse osmosis, free in-home water analysis, maintenance on all equipment brands addie, artesian, autotrol, benson, fleck, hellenbrand, johnson, sears, servisoft, soft water city, water boss, whirlpool, microline, rainsoft, ecowater, culligan, ge

We've been using Prairie State Water Solutions for many years. Nick and his team has always…read moreprovided excellent service. Thank you, Nick!

We have had a lot of problems w/ our water quality since we moved into our new house. We had spent…read morea good amount of time and money on some other water systems w/ some competitors. We had to constantly add bleach into the system and then dump out a tank once a month, Still the water we had was not good. My wife would take a bath and the water was brown and yellow. The previous company we used couldn't or wouldn't do much to fix the situation. I called Prairie State a few weeks ago, got a quote w/ a new system that didn't require adding bleach or emptying a tank all the time. Their new system was installed last week. The difference is amazing. My wife took a bath last night and the water was crystal clear. Finally! Really appreciate the work they did and wish I would have called them sooner.

This is a great company with wonderful caring, conscientious and professional people that do a…read moregreat job. If you need any water well system work done this is the company to contact. We had our water stop running at our place and they were out there quickly and worked very hard to get us going again. Under difficult conditions (weather, bugs and overgrown grass) they were able to find our leak and repair it without a complaint. They also worked on our older model pump to get it working as well. We would highly recommend them to anyone.

We chose Praire State based on a recommendation from our plumber. We needed to improve the overall…read morequality of our water. We opted to shock our well, replace medium in one of our filtering tanks, add a uv light, and also install an RO system for drinking water. The well was shocked first and 2 days later they had 4 workers here, including their best (Steve and Ben), to quickly complete the work. We are very satisfied and would highly recommend them.

We have used their service twice now a copper piping and a gas line repair. Since their service and…read moreprice were excellent, we decided to call them again on an emergency. Our sink was backing up and Gabe asked all the right questions. And his advice was get the septic guy out there first because that might be a problem and sure enough we took his advice and it was a septic problem. He saved us a lot of money by listening to the problem, evaluating the situation and giving us the right advice. You don't get that kind of service anymore. We are so grateful for you guys. Keep up the good work only good things follow when you do the right thing. We will definitely spread the word about your service thanks again.

Flotek provided exceptional service! They were quick to respond to a main drain line back up, took…read moretime to walk us through their process and provided the solutions to help eliminate future backups. Oscar was the lead tech, Gabriel was flexible to fit us into their schedule.

Johnson Water has been fantastic. Responds quickly, very professional, and experienced. We had…read morenew water softener, iron filtration and ROS installed a couple years ago and all working great! Installer explained everything and answered any questions we had. Over all great experience. Would definitely recommend Johnson!

I moved into my home a year ago. We had existing chlorine injection treatment and generic water…read moresoftener that never really seemed to do the trick had stinky sometimes black water. Had them install what they suggested to fix the problem and haven't had water issues since. Install was smooth and professional. Very tight and clean work. My profession brings me into others homes and I have seen others with the same issue installing all these crazy contraptions to solve this problem and they say it still hasn't solved it or it created other issues. To look back and think they needed what was done in my home that didn't create other issues and only solved problems and costs significantly less than what they spent really opens the eyes to the industry and see the water treatment industry is the Wild West and Culligan is the sherif. I recommend everyone with water issues start with Culligan, you won't have to call anyone else.

Not happy at all !! I realize i am in the minority, but that doesn't change the facts. I have a…read moreproblem with their charges and have received no return call. I finally tracked down the manager and it didn't go well. There is a dispute over exactly what i am to be charged for their services. His explanation has no basis, mine does, yet he offered no solution.