My wife and I had a shower pan that leaked causing some structural damage to the floor joists and…read moresubfloor. I didn't realize that was the cause until I had called my insurance company and the inspector pointed out the issue. They said it was a maintenance issue and not only was it not covered if I didn't get it fixed my insurance was not going to be renewed. Needing to pull out all the old tile and subfloor we decided we may as well remodel the whole bathroom. I had called a few contractors I had found online and but out of the several I called only 1 ever showed up to the appointment and he apparently didn't want the job because the cost was ridiculous. I asked a few friends for recommendations and MTD was recommended as they had completed a really nice kitchen remodel. I gave them a call and had the owner, Todd, at my house the next day. Todd was great at understanding exactly what we wanted. We had a quote emailed to us that evening which was under budget along with a timeline. He was sure the job could be completed within the time frame that the insurance company required it. All permits were gotten from the City of Forest Acres and after a week of picking our materials work started. All the contractors were very professional and they also knew one another and how they did their job which smoothed the workflow and made everything more efficient. I'm pretty sure that MTD only uses contractors that "play nice" together, which make a lot of sense. The times we had questions (and a few changes) we always got a response within 30 minutes. There was never any drama. Todd has excellent communication skills. The work was finished within the required time and the insurance company renewed our insurance. Huge stress relief! The end result was a great looking, completely updated master bathroom that I couldn't be happier with. The entire process from start to finish was a pleasant experience. Highly recommended.

MTD Scammed us DO NOT HIRE MTD…read moreProvided a price for floor install with 2 bedrooms & bathroom,loft and then decided one bedroom and loft would suffice for contract obligation! We were quoted a job for 60k In April 2022 that we signed contracts for and provided a 20k deposit to start. Todd Disharoon aka Michael Todd Disharoon met with us and we reviewed the entire job. That was last time we saw him. He will send his son to pick up checks. First couple weeks were okay and seemed to be moving along and then Todd asked for more money (this should of been a red flag since the 20k was more than enough for what they had done thus far which was basically installed an unfinished floor. The subcontracted HVAC and electrician then came and did there preliminary stuff and no issues. Todd than tells us a week after we gave him an additional 10k for materials that we need to stop work to get Inspection done by County. He said the permits still have not been approved and this is AFTER the floor was already installed. He told us the county were slow and understaffed. A week later we called the county and Lo and Behold, the county had NOTHING a submitted by MTD. So now he has to scramble to get permits approved and then had to hire his own engineer to approve the work since he did it without county approval. His project manager George (showed up twice the entire 5 months) was telling us that he had to pay an extra 500 For an engineer because of "County incompetence " The entire month of June with no work being done, he sends his subcontractor drywall/painter person. The painter would show up for an hour or two and say he would be back next week and then show up for an hour or two even telling us he was going to the gym first! WTF! The work done by his only actual MTD employees Mike and Austin was not an issue , but you could tell they had no support from Todd and even mentioned that he managed jobs terribly. Mike went to pick up our flooring and came back embarrassed to tell us that the company card account was declined. This is supposed to be a reputable company not to mention we just gave them 30k for OUR materials. So weeks later, flooring finally gets installed and not the sample we gave him from our original floor match but some cheap alternative they decided to use. And the painter used to the wrong color on our rooms and we had to hire a new painter and spend 2k out of pocket to redo the paint job it took MTD over 4 weeks to botch! So then when Todd was supposed to start the other rooms in our project as detailed on our signed contract, I asked him to make sure permits are approved so there are no delays which he says everything was sent to County. We call county a week later because of the first previous lie and guess what? Nothing was submitted by MTD When this point is raised, Todd then tells us he is not completing the job and basically breached our signed contract. He tells us "you got your 30k worth" This is the kind of blatant unprofessional comment he would tell us. Finally, today sept 27, his two workers come back to install closet and bedroom doors which according to Todd have been on Back order for months. They finish up and leave the closet and bedroom door with no hardware and unpainted and visible damage on door. I mention this to Todd and his reply "you can go to Lowe's and pick up a kit and install it yourself " Then he says "why don't you get the company that is working in your garage to finish the work" This is a company I am forced to hire because of Todd's contract breach and he has the audacity to say this to us. Check the BBB; don't be fooled by the BBB accreditation and look over the reviews, Particularly one that is very similar our situation and they been cited on BBB for non-permitted work amongst other numerous violations. BEWARE!!