Can't begin to explain how amazing, patient and caring Don is. Made today much smoother than we…read morecould have anticipated. Everything was beautiful and well organized! Even got us last minute banners when the florist left ours out. My family had a lot to deal with and I just wanted everything perfect for our final goodbye to my grandpa. Thank you so much for doing what you do with the class and respect you do it with. Third family burial here (first "closest" to me) and I'll keep recommending and using Meserole! You will not be disappointed or let down.

After meeting with 4 other funeral homes during the saddest time of my life, and seeing that all…read morethey cared about was pushing their wears at us it was a breath of fresh air to walk into Meserole. Don, I am so very happy that we found you during the hardest time of my life! Thank you so very much for all your help! Thank you for being so attentive to my sorrow! And especially for all your kind words that helped us (my children included)! Your funeral home was the last we visited, and you made me feel like I had arrived home. May The Good Lord continuously bless you as you bless those around you! Amen

We recently had a wake for my brother at Powell Funeral Home. Andy and Wes were the kindest most…read morecompassionate people! They handled everything perfectly; we had no worries at all over anything. They did not try to upsell us on anything at all-it was such a relief when we sat down and talked everything over with Andy and he was so kind.

I worked with Andy at Powell Funeral Home for my mothers services and he was absolutely delightful…read more He was super accommodating to my siblings and father and extremely easy to reach. We had no experience planning funerals at all and he walked us through every individual step and gave us written instructions on the steps we need to take to have everything unfold to our expectations. My mother looked absolutely beautiful during the wake and it did not go unnoticed by family and friends. Certainly recommended!

I highly recommend this place. The service was exceptional and the staff were amazing. Mr Justin…read morewas very compassionate and caring during our time of sorrow on 8/18/23. From the beginning to the end, he made us feel confident that everything would go smoothly. The day turned out just as beautiful as promised. Thank you to their whole team. 10/10!!! From Chantal and Margarette.

I cannot express the level of thanks I have for this business. When my father died, we were so…read moreblindsided and didn't know what direction to go. Justin of O'Brien-Sheipe was amazing! He handled everything brilliantly and with such professionalism and tact. He took the burden from us and removed all obstacles and allowed us to mourn. I will always be grateful and highly recommend his services.

We had a wonderful experience with Towers Funeral Home during a very difficult time. Gabby and…read moreTaylor were truly exceptional, professional, caring, and incredibly kind every step of the way. They made the entire process feel a little easier with their compassion and attention to detail. We are so grateful for their support and highly recommend Towers Funeral Home.

Towers did a wonderful job on one of my Security Supervisors who recently passed away. They made a…read moresomber situation a little bit brighter with their comfortable, welcoming, and cleanly atmosphere. The work they did on his body and casket was of impeccable quality, he looked vibrant and like his healthy self again. He was sent off to the Lord looking like a million bucks. Renato, REST HAPPILY IN PEACE FOREVER, SIR. You are absolutely IRREPLACEABLE on this Earth. I will see you on the other side one day. Love you, my friend.

During a devastating time .. Andy helped make all arrangements seamless! We were treated with…read morekindness and respect by

I've gone back and forth over the last month deciding whether to post this review. I finally…read moredecided that if it will help others alleviate some of their pain on the day of a loved ones funeral, then here is my review and advice: Although my mother was ethnically and culturally Jewish, she was not at all religious so we called and asked if they had a non-religious chapel for a secular memorial service. Kevin assured us we could have a non-religious/secular service. We then met with Kevin who showed us the neutral memorial chapel (they have another religious one next door) and he was helpful explaining all costs and coordination with cemetery. The funeral was scheduled for Monday. On Sunday the town car showed up to pick us up which freaked us out thinking they scheduled the funeral on the wrong day. Kevin apologized and owned his mistake. The town car came at correct time the next day but the driver was on the phone with (clearly) personal calls throughout the drive there and back, very unprofessional and insensitive. We had asked in initial meeting if there was a way to put up photos and they said they had large magnet boards to do photo collages. The magnets turned out to be a collection of chipped, broken, irregularly shaped chunks of old magnetic strips which looked junky and were hard to work with. New magnets would cost them $20 or less on Amazon and would be both much easier to use and more aesthetically pleasing. They told us most people prepare their photos at home but not until we were already there struggling with their crummy magnets. Had we known, we would have bought our own boards and magnets. There were trays of yarmulkes laid out and men attending funeral put them on. We specifically chose this chapel and told them we were having a nonreligious service so it caught us by surprise, We had to ask the men working to remove the trays of yarmulkes and also ask guests to remove them as my mother would have wanted. This made things weird and awkward. We were very glad to be told that the service could be live streamed for people to watch who could not attend in person. Since there was a very small number of people attending in a large chapel, I chose to stand close to them instead of at the podium up on the dais. Unfortunately, none of the men working, there standing in the room to help, ever told me beforehand that I HAD to stand at the podium, using the microphone, in order for the people watching the live stream to hear me! This was a MAJOR lack of communication on their part! I only found out I couldn't be heard on web streaming when I inquired about getting a recording of service days later and was told I would not be heard on it because I was not at the podium. I felt so sad and disappointed that others watching couldn't hear me and that I couldn't be heard on recording. I had asked days ahead of time if we could play a specific song at the end and was told by Kevin they could pull it up on Spotify to play through their speakers in chapel. After numerous failed attempts by multiple staff to try to get the song to play over speakers and then also not starting song from the beginning - which included waiting, leaving chapel to ask what's the problem, coming back in, waiting, asking again what was going on - we got a rude hostile attitude from Kevin! Ordinarily one of us would have confronted Kevin about his unprofessional attitude but not in the midst of the funeral. I finally just played the song holding my phone up to the microphone on the podium. It was an extremely awkward end to the service. Lastly, again, we chose this place because we wanted a non-religious memorial. They still draped a large cloth with a Jewish star on the coffin AND attached another one on the coffin which I had to rip off at the gravesite, leaving chunks of adhesive on the coffin, as it was lowered into the ground. We could not have been clearer from the first phone call and subsequent meeting about what my mother wanted, a non religious service. They just didn't listen or pay attention to the details! The fact that the cost of it all included obligatory "gratuities" for people working there for what was ultimately terrible service was also very disappointing. To summarize my advice to minimize stress and have things run smoothly: 1. Be very clear about religious vs. secular preference details. 2. Confirm date of service and town car. 3. Bring photos on your own boards or just bring your own magnets. Bring large photos in your own frames to display on table. 4. You must stand at podium using microphone to be heard on webcam. 5. Check sound system is working and test music is cued up properly beforehand or have music ready on your device to play into podium microphone. I hope this was helpful. My sincerest condolences to you at your time of loss.

My experience with Valerie was very much less than desired. She was completely disorganized. And…read moresadly made disrespectful comments about a descendent to my face. If you are going to use the business. Do your self a favor and avoid her at all costs. Your welcome in advance.

Funeral home review... Ok! I went to a wake here on a Thursday night. There are two parking lots…read moreand a barn-like white building that is not the funeral home, I'm guessing they store their hearses in there? It's the nicer building across the street. Solemnly walked up the steps and was greeted by a host. I gave the last name and he instructed me where to go. Looks like they have a few decently sized rooms. Signed the welcome book and entered the room straight to the back. As you can imagine there was a coffin in the back of the room, rows of chairs, a couple couches, those bronze hand things to hold Mass cards... Flowers etc. Looked like a nice place, comfortable and solemn feeling. I said my condolences and got out of dodge because dead bodies in a room seem weird to me. When I left the host said something pleasant, but I said, "have a nice day" and bee lined. If this is your last stop, and your family wants to traditionally display you while they hover around... I'd consider this place. Grief isn't a laughing matter, and these people seem Professional and well versed in how to handle these situations, unlike myself.

My partner was Norwegian, and her final wish was to be scattered at sea, as her brother was. (she…read morehad joked that she had wanted a Viking funeral, but I'm pretty sure that wouldn't have been allowed... :). Captain John had also taken care of her brother's scattering, so I gave him a call once again. He was very compassionate, and sorry for my loss. We made arrangements for the scattering. He told me what he needed as for paperwork and everything like that. We arranged the scattering on a Wednesday afternoon. The day of the scattering, I met his partner, captain Mike. Captain Mike explained to me again, what would be happening that day. He also was very compassionate, very friendly, and very understanding. We got underway for the scattering area.. I had explained that while my partner was not religious, she was spiritual. When we got to the scattering area, he said some very nice words, about how her spirit was now free. I played a song which really meant a lot for the both of us, and then it was time. I was the one who did the actual scattering. Afterwards, we dropped some roses in the water, we circled the scattering area with the boat, and then Captain Mike rang the bell eight times, signaling the changing of the watch. The sea had her now. Yes, it was sad, but at the same time, I felt relieved. A load had been taken off my shoulders, as I was able to complete her final wish. She is where she wanted to be. She is a Norwegian who has returned to the sea..Saying that, I'm still gonna miss the hell out of that woman. Thank you, Captain John, and Captain Mike, for helping me honor her final wishes.

I stumbled upon this business from a google search and I'm truly grateful I did. I called the…read morebusiness and was greeted by Captain John. He was helpful, kind and considerate. I received a very informative text with instructions and a location after booking and a reminder text the day before the sea burial. On the morning of my family and I were warmly greeted by Captain Mike. He was so kind, a wealth full of knowledge and truly made the experience. He said beautiful words prior to the sea burial and allowed us time the we needed. We never felt rushed and it felt like we had known Captain Mike for years! I would recommend this company over and over again.

Where do I start? I live out of state. My sister passed…read moreaway and because it was an emotional time, I used the first funeral service that I called. My sister and I grew up in Lindenhurst, and we passed this business every day on the way home from both Lindenhurs Jr and later, Lindenhurst High School. I had her cremated, and although I flew up there, I requested that her remains be sent to me via priority USPS so I didn't carry them with me through the airports. The manager there, John, assured me that it was law that a signature be required to receive the cremated remains. I received an email from Eileen R., stating that the remains were shipped. She also left a voicemail stating that "And just know that it came out to be a total of $95, so you should be expecting that bill in the mail when you receive it." Now, I had already paid the extra $105 in my total bill of over $3k, as John stated, for the signature-required priority mail service. The fact that they overcharged me didn't bother me, as long as the service was done. Well, two days later, I saw that my mailman dropped my beloved sister's remains outside my door, on the ground, like some common Amazon package. This caused an extreme amount of distress for me, and after crying for a long time, I called John and told him what happened. He again told me that it was law that the remains required a signature and blamed the mailman. Before calling my local post office, I searched online. It is true that USPS requires the sender to send cremated remains with a signature required. I called the main number for USPS and explained what happened. The agent kindly let me record the conversation. She searched and found that the sender, Eileen R., had waived the required signature. WHY? Why would she do that knowing that it would be emotionally destructive to a grieving person to see their beloved one's remains lying on the ground? Whether it was done maliciously or carelessly, I am still filing a lawsuit against this business as well as filing a complaint with the NY Dept of Health (who is in charge of funeral homes). In my life, I have never felt such anger towards a compan as I've felt towards this one. I paid extra for the service. There was no reason for them to have waived the signature requirement. I tried to speak to the owner, but John said he wasn't there. I hope the owner knows what's going on there. If he doesn't, he will soon find out.

I was lucky enough to arrange everything for my grandmother's memorial service with Tom. He was…read morethere for me from day 1 as well as Vinny. They were both so compassionate, empathetic, and easy going, that it made such a difficult, sad and trying time effortless. Thank you both again for all of your help and care through this process.