Had a coal delivery over the summer and started using the coal delivered in late December which is when we discovered that other items such as rock, sand, garbage and dirt was added to the delivery. I was shocked as we have been a costumer of them for 12 years! We reached out to Mike, the owner, and he exchanged the coal for us. We have a wood bin in our garage with a lid...so there is no way that stuff got in. But after seeing their coal piles, they are covered, clean and didn't look anything like what we had. I don't know what happened! read more