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Calabasas, CA

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Flooded laundry machine

DO NOT RENT FROM THIS COMPANY: August 1, 2023: Moved into apartment. August 6th, 2023: We discover that the former tenants cut the cable cord in our apartment. When we were shown the listing, we were informed that the apartment was already compatible with spectrum wifi. This was not true. September 8th, 2023: The laundry machine in the housing breaks breaks. Our building manager was on vacation. We were not provided with a back-up building manager while she was away. We were not informed that our building manager would be gone. I had to file a report with CSC go, the company that runs the washing machine. The building never addressed this issue. September 27 th, 2023: A neighbor asks our building manager for updates on why the front door of our building has been taken off of its hinges. September 28th, 2023: My upstairs neighbor verbally harassed my across the hall neighbor. The cops were called. This was a disruption of peace, and no one from the building controlled it, hence the police presence. I was informed by other tenants that this is not the first time an event like this has occurred. Ninfa let me know that they have tried to evict them. They were still living there as of August 2024 November 7th, 2023: I realized that the reason that we can hear everything in this apartment, a street-facing unit, is because the windows are incapable of fully closing. The building manager did not know this, and this was not communicated to me when the apartment was shown. I was informed that these would be fixed. They were not fixed for over 2 months. Wednesday, November 8th, 2023: Random repairmen show up and drill in the pool area. No notice was given. Friday, December 1st, 2023: Our AC unit breaks. It was not repaired for a month. December 6th, 2023: Random repairmen show up again and drill in the pool area, completely unannounced. Building manager has no idea that they are here. They utilize the power in the laundry room while my laundry is running, shutting the machines off and leaving them full of water. No one appears to know what's going on. May 4th, 2024: Upstairs apartment plumbing comes up our kitchen sink and floods our apartment. No one from management reaches out. June 16, 2024: Upstairs apartment floods our kitchen sink again. No one from management reaches out. June 23, 2024: communal laundry machines break again. They stay broken for two weeks. No one ever communicates with the tenants that they are fixed. There were further issues, none of which were ever addressed by anyone other than the incompetent building manager, who talked s*** about the tenants repairmen, ignored calls and texts, and generally was unable to do her job.

Wendy V.

I didn't have any problem until I received my refund for my deposit check as I already left the place last month. I didn't receive the full amount of my deposit check. They charged me for a carpet cleaning fee of $100 when my studio apt doesn't even have carpet cause it's laminated! I called them and told me they will charge me $60 instead for the cleaning fee. I left the place clean and still charged me for a fee! Totally disappointed!

This is to cover the Mickey Mouse job not licensed plumber they hire to work on for 5 days still the plumbing here rattles, job is not done

21731 SEPTO ST APARTMENTS -CHATSWORTH CA DONT RENT HERE it's a terrible company that will not work with u to get things done they do what they want they spend money on killing the trees instead of spending money on killing the RATS PROBLEM THERE IS HERE CARPETS AND ENTRY WAY NEEDS TO BE CLEAN AND PAINTED THE ENTRANCE PAINT IS ALL WORN OUT THE PLACE NEEDS A CAMERAS because your mail box is messed with and cars in the parking lot is being brokin into from all the homeless in the area they have a Aloe Vera buss that needs to be cleaned out cause all the huge rats come from there I had call the office and they can care less I have complained to the health Dept soon they will show up just saying don't rent here it's a waist of serious money $$$$$!

Ego L.

Just woke up to find my wife screaming, she was going to the bathroom, as she turned on the light she found two huge cockroaches in the bathroom, this whole place is infested , its not the first time and it wont be the last (1145 E California ave Glendale CA 91206) please take care of this especially after raising the rent $200 in a single year

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7 years ago

The manager at 333 N Berendo St. is very disrespectful. She is not a professional. Please replace her as she is not suit for the position.

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9 years ago

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6 years ago

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12 years ago

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12 years ago

Rude associates who are never there to help when needed. It seems like the only thing they are good at is raising the rent.

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12 years ago

This management team is unbelievable. So happy to be leasing property from them.

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12 years ago

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15 years ago

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Modern Property Management - Incident with peeping tom. 1st incident was him on his knees looking into my bathroom window. MPM said he was fired but turns out he wasn't.

Modern Property Management

(124 reviews)

Woodland Hills

I am reviewing as a tenant I looked at a LOT of apartments when I first moved to LA. When I found…read morewhat would become my home for a year, I reached out to MPM for a tour. They were flexible on when they could meet and show the place. It was a great price and a well kept building. I applied and they accepted me as a tenant. I moved in during a hot summer month. I had some minor issues about a month or two in and as a tenant, you can go into your app/portal and file a service request. This process was SO EFFICIENT!! I was able to choose multiple times I was available for issues to be handled and whenever I did have a problem, it was rectified in a timely manner. Sue was my point person throughout my experience renting from Modern Property Management. She always showed concern for my issues and addressed any problem I may have had. I finally met her in person on my walk-through when I moved out (heading back to NY) and it was such a pleasure! I hope MPM has apartments available when I choose to return because I would love to rent from this company again! Thanks for a great experience my first year in LA!

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Comuneo Services - Clean Pool

Comuneo Services

(34 reviews)

Woodland Hills

I have been living at the Canoga Lakes condos for decades now and have seen property managers come…read moreand go over the years but none of them can hold a candle to Melanie Wood at Rubin Properties! The property is almost as old as I am and it has its fair share of problems but whenever you call the office to report a situation, Melanie always has a solution Finally, a customer service representative who handles the problem instead of just passing the buck! Keep up the good work Melanie!

I usually don't leave negative reviews, but my experience with this property management company has…read morebeen persistently disappointing. In every interaction we've had with Kaylie Speed, we've encountered avoidance, deflection and a complete lack of accountability. She constantly dodges responsibility and points to the HOA board whenever a real issue comes up. It feels like she's more focused on avoiding problems than solving them. I've tried to be patient, but I keep hitting the same wall.The communication is cold, and sometimes even rude. I've received incorrect information just to move the conversation along. That's not just unprofessional, it's careless. And when I've raised concerns, they've been brushed off like they weren't important. I don't know if this is how the whole company operates or if it's just her, but either way, it leaves a lot to be desired. When someone is the face of the company, professionalism and basic customer service should be non-negotiable. Sadly, that has not been my experience.

Yale Management Services - Mold

Yale Management Services

(169 reviews)

Woodland Hills

I have lived at Independence Court Apartments for over 15 years and have been extremely pleased…read morewith my unit and the management. Yale Management Services has provided an exceptionally competent and personable manager in Brian. He is very matter of fact and meticulous, and has never let me down. Today I am getting a new AC unit as the old one broke down. It broke down on Friday before the outrageous October heat wave, and couldn't be replaced until five days later. In the interim, upper management approved a portable AC unit that has done an awesome job of cooling my apartment. Responses to work orders are prompt and efficient. We are also very fortunate to have a maintenance man, Juan who has been with the company as long as I have lived here and who is also excellent at his job and a super nice guy. Brian, the onsite manager has been here the whole time too. I had cause to meet the CEO of Yale in the course of my job, and he too was helpful in a pinch. I have nothing but good things to say about my home and the people providing the upkeep.

Interesting that my scathing review was taken down. How dare Yale Management even call themselves…read moreproperty managers? It is a disgrace. STEER CLEAR, whatever you do. Truly. Hire ANYONE else. What a mistake hiring this incredibly subpar "company" to manage a THREE UNIT building. They are pathetic. They ran this place into the ground, and any good vendors they received, came as a referral from us, the property owners. Never fixed anything in a timely way, had no clue about anything regarding the building as far as parking, trash collection, basic questions, etc. After we fired Yale they failed to cancel the maintenance crew who continued to show up. Never followed through. On anything. Tenants were living with A HOLE IN THEIR WALL for over two months all while paying insanely high rent. We only employed Yale for a few months before firing them and it has taken us double the time to undo all of their missteps and lack of follow through. Nobody ever paid any attention to this property, unless it was an emergency with plumbing, but then of course left the job unfinished for two months. NO. The building was maintained terribly. We legitimately have NO IDEA what we were paying for. Bill Clayman did nothing but double talk us, ignore requests and pass us off to his assistant Sydney. We hired them to make our lives easier and all they offered us was headache after headache. Horrendous.

Allstate HOA Management

Allstate HOA Management

(76 reviews)

Woodland Hills

What an amazing experience we've had thus far with Jessica Molina. She recently took over…read moremanagement of our complex, and although I'm sure the transition has involved a tremendous amount of work, she has been incredibly responsive and attentive from the very beginning. As soon as we encountered an issue, Jessica was immediately on top of everything. Unfortunately, in the past it was often very difficult to reach the previous person in her position, even during emergencies. Jessica, however, has been extremely accommodating, efficient, and proactive throughout the process. We truly appreciate her kindness, professionalism, and due diligence. We are very happy with the positive changes Allstate has made.Thank you Jessica

In 2024 HOA hire RV construction, Richard Velasco, to change the beam in my unit, when the rain…read morestarts, my ceiling calapse, the contractor he doesn't want to fix the damage, l have to pay again. The HOA told me to go after his insurance, l don't hire him to do the beam, they did, they should go after him,l did call his insurance, he was not covered, HOA hire unprofessional people, and don't bother to help, they hire contractor and they don't want to take responsibility, horrible experience, very stressful in my age everything only for them ,they don't care that l have to pay again , they don't want to be bothered ,at list contact the contractor, people just the number for them a yes

Carnahan Property Management - Kinsley and Jon had a new quartz counter top installed in the kitchen...

Carnahan Property Management

(27 reviews)

Woodland Hills

We have had rental properties for a few years and managed them successfully until May 2020 when in…read moreone of homes, the renters skipped paying rent and without notification, moved out and left the house in disrepair! Since we live out of state, we realized we need help. We contacted Carnahan Property Management and met Kinsley Carnahan. We decided having a property manager was in our best interest. We realized we needed "boots-on-the-ground" to get the property back to it's previously loved condition and get a new tenant vetted and under contract. Kinsley understood that we were out May's rent and soon June. She got to work immediately and we overnighted keys to the house. She changed the locks and quickly assessed the damages, and walked us through the house using video and pictures. She came up with a plan and options. She supervised the clean-up and repair. We are pleased with the drywall and floor repairs, painting, and new carpet and garage door repair. The yard and patio was also cleaned up. Kinsley showed the house to 40 potential renters and kept us in the loop as the field narrowed to an applicant who was looking for a long-term rental. We couldn't have done all of this so quickly without a property manager in our corner. We look forward to continuing this relationship with Carnahan Property Management and Kinsley Carnahan.

This has been my first experience working with a property management company, and I'm so glad I…read morechose Carnahan. The entire team has been an absolute pleasure to work with--professional, responsive, and genuinely helpful every step of the way. Kinsley is incredibly attentive and always quick to respond to any questions or concerns, which brings a great sense of ease and confidence. Jonathan is equally impressive, handling all property repairs and maintenance requests promptly and efficiently. It's clear that the team takes pride in what they do, and their commitment to excellent service truly stands out. I've had a very positive experience and would highly recommend Carnahan to anyone looking for reliable and attentive property management.

Southland Income Properties - One of the beautiful apatment buildings managed by Southland Income Properties, Inc.

Southland Income Properties

(14 reviews)

Woodland Hills

I moved into an apartment in Burbank in August 2016 and have had a wonderful experience with…read moreSouthland Income Properties. Jay and his staff have been very easy to work with and highly responsive with regards to repairs/maintenance. The property is well maintained and all the tenants are very quiet and respectful. I would highly recommend Southland Income Properties to anyone looking for a rental. Should I need a rental in the future, I will use them again! Aaron T.

Filled out a rental application for a property on which Jay had written the email address I should…read moresubmit my application to. I submitted the application and sent him a text letting him know it had been submitted. The following day he asked if had been sent to x email address, and gave me a different email address than what he had written down on the application. When I told him I had sent it to the one he wrote on the application, and provided a photo of what he had written down, his response was "oops". He called and left a voicemail after I responded that my personal identification and banking info was now in some random inbox, but offered no apology. I called their office and the woman who answered was just as flippant about the situation and let me know the only thing she could do for me was give me the correct email. I called his cell and he still was very nonchalant about the fact that his "oops" exposed me to identity theft and potential financial theft. Absolute garbage humans.

Mzl Properties - propertymgmt - Updated October 2026

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