​"I want to share my wonderful experience with Global Exchange Vacation Club. When we realized we…read morehad misplaced our Hawaii vacation certificate, I was worried we missed our chance. However, Tanya Arvizu at Corporate Customer Service went above and beyond to help us secure a replacement. Because of her dedication, we can now take this much-needed trip to celebrate our 40th anniversary! I highly recommend this company to anyone who loves to travel. If you have questions, ask for Tanya--she truly makes things happen! "

TERRIBLEEEEEEEE SERVICE. Every time you call no one answers. I called 4 different numbers and all I…read moregot were answering machines. Maintenance fess are ridiculous and its a complete scam, waste of time and BIG WASTE OF MONEY. DO NOT RECOMMEND!!!! RUNNNNN SCAMMMMM Unfortunately you have to give them 1 star but in my opinion this is negative 10 stars

The unit was great! A little outdated but does the job. Clean and well stocked. The view from the…read moreupstairs patio made for a nice dinner backdrop. We arrived earlier than anticipated and reached out to host for early check-in, didn't hear back from them for 3 DAYS!! Fortunately a groundsman was there to assist with check in. The host had also failed to mention that the pool advertised was under maintenance and was not available to use. A permanent resident had told us it had not been usable for months. Would have been nice to know this as it was a big selling point for us. Luckily the pool was open by our last day! Host was unresponsive to other matters as well including my concerns about their rental registration forms that are due before checkin. reached out through 3 different methods and never heard anything back. Fortunately our stay was fantastic and free of any issues, but would not stay with this management company again.

The Kailua Kona Grand Welcome in Hawaii has gone down the tubes!…read more No 'Welcome' or Aloha Spirit as my family and I were bitterly disappointed in the mgt. at this vacation rental company. The bedding was dirty, the floors were filthy, the towels were not clean, no propane in the BBQ grill then calling in we were told, It's after hours to deal with it' so we won't ever book a stay with the 'No Grand Welcome' on Henry Ave. ever again! Very RUDE employees that made us have to use our beach towels with sloppy maid services meant that our stay was a disaster. Book your stay through another vacation rental as the Manager likes to argue and didn't meet our needs. Terrible since this was our first and last stay with this vacation rental company in Kailua Kona, Hawaii on the Big island where we were really looking forward to our stay. Next, they need to FIRE the Manager who's employees didn't help us to get our room clean so I spent time cleaning the floors so find better maids but we won't book a vacation through them ever again. Please Note: We were unable to find the *Yelp Review (SURPRISE) for Grand Welcome for Hawaii so here's what we had to experience and won't be coming back to use this company again.

Phenomenal location and incredibly accommodating…read more We had the pleasure of staying at this location for two days. The home was incredibly clean and relaxing. Instructions and rules were clear, including instructions on operating the heated pool-cuzi. The sunset views were incredible. The patio overlooking the ocean made for a perfect way to let the day end. We were also lucky enough to see a Space-X launch right from the balcony. The hosts were incredibly communicative and accommodating. Will definitely be spending more time here in the future.

Karen's home is stunning. There is an ocean view from every room. We especially loved the hot tub…read morein the yard after a day at the beach. Karen is the best. Some of our party went to see her at the Sawdust festival and she was such a gracious host. Five stars all around. Stayed: August 2015Submitted: September 3, 2015

Had an amazing stay with my mom and girlfriend. Maria was so kind and accommodating. The place had…read moretall ceilings, wood floors, comfy beds and an amazing deck. It was across the street from the beach and walking distance to all the restaurants and sights in Laguna. It was the best and most relaxing stay we've ever had.

I loved this house- perfect location, super friendly owner. A block from the beach (,very nice…read morebeach) totally worth every penny. Would go again anytime.

These are just fun to do and so California. They are very hard to book so if you happen to snag…read moreone, it's definitely worth a visit. They have a checkin area where you can unload all your stuff as well before moving your car to the parking lot. The cottages have a microwave & a refrigerator with a sink. You can't use the stove/oven, just FYI. I did a 1 nighter in a shared cottage in November. It was cooler weather and we were in the white house upstairs. We had the loft and another party had the side room. We have no issues sharing the common space and it was fun to experience. This April, I scored a 2 night in cottage 4B on the only rainy/gloomy weekend we've had here. Of all the luck. Within 6days of reservation date, you lose 1 night stay so it was sunk cost so I went ahead and did both nights. Easy to check in and checkout. If you are down the hill, you can get a ride on the golf carts which are very nice. 2 cars overnight as well per cabin. Rooms were clean. There is no AC so be prepared depending on your weather. I wanted to leave windows open but most don't have a screen so you get bugs and I was afraid of critters coming in. (Saw it on a youtube from someone. ) Each cottage is different but great to get away. Beautiful location! SYOY!

Ok. I grew up in Orange County and only found out about place this a couple of months ago…read more The history of the cottages is way too long to go into here, but it is very interesting. Currently there are full cottages (like an Airbnb), dorms (private rooms with shared living space),and three ADA cottages. The prices range from $53 -$338 per space, per night, all year. Reservations for the cottages open up 6 months in advance at 8am, and the dorms open up 1 month in advance at 8am. The max time length is 7 days, per reservation. They are located right on the beach in Crystal cove, with full kitchens, bedding, towels, and toilet paper. The views are GORGEOUS!!! Lots of windows, and there is nothing like falling asleep to the sound of waves crashing. We stayed in 29B which is the loft inside building 29 (4 twin beds and private bath downstairs) so cute, so comfortable, and just a lovely stay! The Beachcomber restaurant is located right on the beach as well, serving breakfast lunch and dinner. SUPER packed in summer, not such much in winter. There is a snack bar area, a couple historical building, and a souvenir shop adjacent to the restaurant. The Shake Shack is up at the top of the cliff, up a huge flight of stairs, on PCH. There is also a private meeting room located next to the reg office if you wanted to host a meeting overlooking the ocean. PLEASE NOTE FOR PARKING: the reg office is located past the ranger station, and you have to drive up there to get your keys and unload your car. Then you are given a parking permit, and have to drive your car across the street (PCH) and walk back to the cottage area, about a 10 min walk with minor hills. For the ADA cottages, you can park very close to the cottage. PRO-TIP: bring your own coffee cups, plates, silverware. Very limited in the cabin

I love the location and the place. However, the front desk needs improvement in customer service,…read moreand the villas' TVs are small and could use an upgrade.

Deceptive advertising materials, and way too expensive for the accommodations…read more There was a dispute about who was managing the property which did not help. And while not their fault - proximity to the seal colonies and the smell did not help.

Omg such an amazing place to stay! We had a trip with my mom and sister and we enjoyed the views!!…read moreOur place was clean we had tones of pillows, blankets, towels! The location was so close to everything; beach access grocery store less than three minutes of a walk away. We will definitely be back

Disappointing for the price point. The kitchen was a nightmare--grill doesn't work, only 2 out of 4…read moreburners function, knives are dull, and the "fully equipped" space isn't stocked with basics like oil or a baking pan. What is provided? A sad collection of cheap, warped plastic utensils. To top it off, the sink is partially blocked, there is some black mold on the ceiling, and there's peeling paint on the walls. The remote for the sound system doesn't work, and the rugs are filthy. The hose on the deck by the beach to clean off your feat has 2 inches of sand on it so you come out with dirtier feet than when you walked in. It's shocking to encounter this level of neglect at this premium price point. The saving graces are the truly spectacular view of the beach, and easy beach access during low tide. Beds are comfortable enough. Overall, certainly underwhelming for the price point, but despite not meeting our expectations we enjoyed our stay. With just a little more effort this place could really shine.

Take this beach front home for a week, 2 weeks, or even a month. We have done all three and…read morethoroughly enjoyed each day of our stay. This location is wonderful, we walk everywhere in town, never driving. If the weather is hot, we open all the windows and doors and if it's cool, we turn on the fireplace. The home has a casual Tommy Bahama motif with three bedrooms & 2 baths on Oceanfront adjacent to Brooks St. Beach in a wonderful neighborhood. We couldn't think of staying anywhere else in Laguna!

Pros: awesome fitness center, fantastic healthy daily breakfast options, delicious free coffee in…read morethe lobby all day long, helpful and knowledgeable staff, perfect location in a great area of OC, best water pressure in the shower at any hotel I have ever stayed at Cons: refrigerator so loud it sounded like an industrial vacuum (so loud I unplugged it for the entirety of my stay), walls so thin that the voices from the room next door twice woke me up out of my sleep - and the people downstairs complained about me making noise, even though I was by myself and not doing anything strange in my room, incredibly uncomfortable mattress (ugh, my back) and flat flat pillows, needed to plug the room key into the wall for lights/power to come on which canceled out using a digital key to bypass check-in because I had to go to the desk anyway to get physical keys - which they do not tell you beforehand - so two trips up and down from the 4th floor for this after I was already exhausted from traveling Not sure if I would stay here again. The rooms are not great and the thin walls are a huge issue. But it's a tough call considering how much I love this area.

Homewood Suites in Lake Forest (Irvine Spectrum) is our favorite hotel to stay at when we come…read morevisit my parents in South Orange County. We've stayed at five different hotels in the Lake Forest/Laguna Hills/Aliso Viejo area, and this one wins hands down. It's easy to get to from the I-5 and I-405. It's near lots of shopping centers with grocery stores if you need anything. Staff are friendly and efficient. The rooms are comfy and roomy and we love having our own kitchen for cooking and reheating food. There's a full-size fridge with freezer, two-burner inset cooktop, microwave, dishwasher, pots and pans, dishes and bowls, two knives, towels and dish soap, cutting board, and silverware. The chef's knife is super dull but we still used it. They also allow you to get a free breakfast from their dining room AND the adjoining Hampton Inn's dining room. Lots of great hot and cold choices! Recently, I got jasmine rice and carnitas, and my hubs got a Western omelette with a flour tortilla and salsa. Delish! Kudos to the management and the cooks for giving us such good food options. We visit South OC a few times a year, and next time we do, we will stay again at Homewood Suites!