I am in the process of filing small claims with this company. Do not use them. I was a client and I was just dropped. All of a sudden I was not receiving any call backs, any emails. I sent multiple emails and called multiple times begging for a response.
They were referred to me by my accountant hence I used them. In the beginning they helped me really well, however shortly after COVID, they stopped returning my calls. They dropped my case, they forwarded it to my accountant and the owner wont even talk to me, Jim is the owner - he was solely communicating with my accountant and NOT me. My accountant was the one talking with the owner Jim and was just basically relaying MyTax is no longer functional. I availed of their services for tax relief and now I am back to square one with the IRS. Mind you, I paid them in full as they will only begin assisting once you have paid in full which was over 5 grand. Please DO NOT USE THIS COMPANY. Would you trust a company that would suddenly drop you? and wont speak with you? Do not use this company. Dont read more