I spent a night here as a hiker on the Pacific Crest Trail passing through. The Sage Spa was an…read moreamazing place to relax and it gave me what I needed to push on through to the next stop along the trail. I especially want to thank Lexy at Radiance Salon for the special care and attention she gave me when she cut my hair. She was very kind and was a big part of what kept me going. I realize that most who stay here may not be doing it for the same reasons but I think it's worth mentioning that this is the kind of place you can go to just to relax and take a break from whatever it is that you need to get space from on the outside. Also Pink Coffee was especially good and I would be thrilled to find a location on the east coast (and the workers at the cafe were also very nice to speak with). Thanks, Andrew

Invited to Mothers Day Brunch. First we had to get in a long line to get registered, eventhough my…read moredaughter registered on line. Every adult had to show a Player's card and ID. Employee who helped us at the Registration desk was polite-gentlemen assisting at the line to be sure we know we had to have ID and Player's card, so we wouldn't be dissappointed when we go to the front of the line. Then, there was another very long line to go up the escalator to the Ball Room. That was organized well, alternating two lines for those using the escalator-staff making sure some patrons do not cut in line. At Ball Room we go to our assigned table. Table number display could have been on 4 sides, so that when you step away it would be easier to find your table when you return: then there are 2 more long lines for the Buffet, which is set up in the area outside of the dining room. I didn't notice the seafood area, which was a distance from the main Buffet line. Another line for ham and prime rib. Inside the ballroom drinks and desserts only are available. We got two plates because we didn't want to stand in line again. Entertainment by Jon B.-loud, loud...singing/music. Majority of the 'mothers were over 50' that I noticed. It was difficult to have a conversation with those at the table. I visually counted about 5 tables with no guests on our side of the room. Comparing to my experience at Soboba's Mothers Day event, this event could have been more organized. As for the food-I liked the salmon, scrambled eggs and desserts.

Not bad. The reviews were scary but. This place wasn't too bad. If I ever go back to this area I…read morewill def book it here. Its affordable and nice.

Terrible. First thing I have to say about this place is absolutely terrible. Especially for the…read moreprice we paid. When I checked in, NO ONE was at the front desk for OVER an hour!!! They told me they had an emergency to attend but when they came back I saw all these trucks come in with TVs. It was as if they went shopping for Black Friday. Not only that, but to be gone for over an hour is absolutely ridiculous. Especially not having at least one person at the front desk. We have NO clean towels and HALF a roll of toilet paper. Our bathroom door has a hole in it too. It's room 203. ‍‍ This place is yucky.

I couldn't figure out why this little motel had such amazing and high ratings- until I called to…read moremake a reservation. The second I spoke to one of the sons, I knew this place was going to be something special. I was right. Let me preface this by saying that this isn't a 5 star hotel. But it's a great place. It's clean, quiet, great location, and has carports and free wifi. The best part is the family feel, and the owners. We were traveling with a moving van and I made a comment about not having a padlock. Finished checking out, and started unloading, and one of the sons had found a padlock and a key for us to not only use, but keep. The staff here goes above and beyond to help their customers and their passion for their business shows. If I'm ever in the area I will definitely stay here again.

okay I walked up in that hotel room i seen roaches bedbugs shit stains on the headboard bathroom…read moresmelt like shit i was there for 5 mins then left couldn't bring myself to stay at that hotel small and wasn't what photos showed.

***IF THIS COMPANY IS HASSLING YOU AND / OR TAKING LONGER THAN 30 DAYS WHEN YOU WHEN TRYING TO…read moreOBTAIN A REFUND PLEASE VISIT THIS WEBSITE AND SUBMIT AN OFFICIAL COMPLAINT: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General *** If you need to cancel your reservation with New Spirt Vacation Homes, be prepared to be lied to and then go through a tedious and lengthy process to NOT receive the refund you are due. Unfortunately, it ultimately ends with you having dispute charges with your credit card company even after you have followed all the rules New Spirt Vacation Homes sets outside of the Vrbo platform. Here it is - all spelled out chronologically and can be backed by 40+ messages back and forth with BOTH Niki and Monica, who appear to be the same person, at least in the way they message customers 8/28/2025 $653.35 paid in full for reservation for 3.23.26 - 3.26.26 12/11/2025 New Spirt Vacation Homes removed listing from Vrbo and directed me to view all details on their own website, not via Vrbo which made me very uneasy, so I canceled my reservation per Vrbo's timely allowances. Same day I am messaged by Nikki telling me to fill out an additional refund form outside of Vrbo and that they will take no less than 30 days to complete the refund request per their right with the CA SB 644 (California Senate Bill 644 )which legally allows them to do so. 12/19/2025 The additional email form not received via email from this company. I messaged to inquire and was basically scolded by Nikki and asked why I 'did not advise them earlier that they did not send the form?' Well, because it was not my responsibility to send it! 1/23/2026 More than 30 days past, still no refund. I messaged New Spirit Vacation homes to inquire. I was told by Nikki that "half our accounting dept. is out sick, and I will personally process the refund today." 1/24/2026 Nikki messages me now stating that "Our merchant services account does not allow us to process a refund with charges that are ran over 180 days prior to request so now we need to mail you a check." Keep in mind that the date of purchase was 8/28/2025 and the date I requested a refund was 12/11/2025. Simple math shows this is a lie, as 180 days after purchase date would have been 2/24/2026! 1/24/2026 Messaged a second time by Monica stating that she is "forwarding this request for a check refund to be issued by the CEO and mailed to you today." 1/30/2026 No check received. I message again, Niki this time lies to me stating that "I work night shift, but the check was cut and mailed out yesterday so it should arrive shortly." 2/4/2026 No check received, asked status, no response 2/5/2026 Messaged them a second time, said I will be starting a dispute with my credit card company. 2/6/2026 Next day Niki responded, "I personally tried to run your card (last lie was she mailed refund SAME DAY on 1/30/2026) and it would not allow, I will need to reach out to see what is going on." ******************* THAT WAS THE LAST MESSAGE FROM NEW SPIRT VACATION HOMES, AFTER THAT I INITIATED A DISPUTE WITH MY CREDIT CARD COMPANY THAT WAS NOT RESOLVED UNTIL THE END OF MARCH 2026 ************* So why am I siting here wasting my 30-minute lunch break typing a novel? Well, remember that neat little California Senate Bill 644 (SB 644) mentioned earlier by Nikki as the reason for not refunding anyone before 30 days; basically 'because they can'? Guess what, it protects us too as consumers from unethical companies like New Spirt Vacation homes that regularly practice cash grabbing, lies, unnecessary delays and harassment with their refund process in hopes you give up and do not fight. I am not the one who gives up easily, so I have officially filled a consumer complaint with the State of California Department of Justice Consumer Complaint Office of the Attorney General I HIGHLY recommend you do so as well if they are taking longer than 30 days to issue your refund which is in a direct violation of the CA SB 644 and punishable with up to $10,000.00 fine. Website for filing complaints as follows: https://oag.ca.gov/contact/consumer-complaint-against-business-or-company Consumer Complaint Against A Business/Company | State of California - Department of Justice - Office of the Attorney General.

We stayed with New Spirit Vacation Homes at the end of February during a trip to Idyllwild, and it…read morewas honestly one of the worst rental experiences we've had. We went with my girlfriend, her sisters, and a couple of friends, expecting a relaxing stay. Instead, we were kicked out the very next day over alleged noise complaints that didn't reflect what was actually happening we were being respectful and not causing any issues. What really crossed the line was that someone entered the property without even knocking first. That felt like a complete invasion of privacy and made us very uncomfortable. On top of that, the way everything was handled was extremely unprofessional. The staff/host came off as rude and dismissive, with no effort to communicate or resolve things properly. Overall, this experience ruined our trip. I would not recommend staying with them if you expect basic respect, privacy, and professionalism.

My family and I had a great time on big bear lake. Are cabin had an ole school cabin feel with all…read morethe amenities. We loved the game room and the spa tub outside. The cabin came with pots and pans for cooking utensils and even napkins. Also nice towels and soft comfy pillows and bed spreads, big nice beds for the girls they loved that they had their own room with big nice beds. There was a nice size tv for my husband as well to watch his morning news. We made breakfast and went out for lunch and dinner. The location was amazing right off the lake and right down the street from the village and all the nice restaurants and eateries. Most of all the staff we booked with was amazing so friendly, attentive and informative. Thank you all for the hospitality. We will be back again.

Nice remote check in. The cabin/room was as described and met expectations…read more Good value for what we got. I stayed with my son for a night before we went into the woods and camped for four days.

Clean facilities with plenty of parking and huge trees for shade in picnic areas. Definitely a safe…read moreplace to enjoy and take a break.

We had to rearrange our ride as we were approaching our destination soon. Relatively clean rest…read morestop including the rest rooms. Lots of parking.

After a recent, major bathroom renovation by another company, I was horrified to find water…read moreleaking. I had no clue what the source was. A friend recommended Hotel and Home Renovations, and I spoke with Sergio, who was instantly kind, understanding, and clearly very knowledgeable.​His team came out and expertly diagnosed the problem. The best part? They only had to demo a small section of the wall to make the repair, saving me from a full bathroom demolition,I got so lucky! Not only did they fix the leak, but they put the wall back and left the bathroom even better than it was previously. Excellent work !!!Highly recommend!

I recently hired a family owned company! For some upgrades in my newly owned condo in palm springs…read moreCalifornia! I could not be happier with the results!!! They installed a beautiful accent wall with a recessed tv and electric fire place along with beautiful quartz kitchen counters! The attention to detail was outstanding and the professionalism truly stood out! They left my home spotless and transformed my space into something more enjoyable!. Thank you! Highly recommend

Very nice and clean. A lot of area to stretch out and let the pets run around…read more Close to the mountains and very windy. Cleans restrooms!

This rest area was disgusting. Overflowed toilets with sketchy people. Shameful. Texas has…read morebeautiful well kept rest areas. This one is horrible. O stars