Always an awesome experience at In Step. Had Lisa this time around and she did a fantastic job -…read moreasked me which areas to focus on and which areas to focus on. Thank you In Step team!

My husband and I had never had professional massages before and decided to try it out for our…read moreanniversary. We made an appointment and showed up a little earlier and they were able to take us in. The front desk lady was nice and explained the services well. While we haven't had massages before, we have looked into them and this location has affordable pricing, with additional discounts if paying in cash. We did the couple massage with hot stones and added the eucalyptus oil and foot scrub. The rooms are separated with curtains instead of individual rooms, but it didn't affect our experience; however we did go during a weeknight where it wasn't as busy, and I could see it being distracting when there are more guests. Post-massage we felt great, even wanting to cancel our plans afterward to take a nap. I also hadn't felt my back this relaxed since I was a teen! Would love to come back again.

Found this massage place because I was no longer happy with the one I used to go to. Came here for…read morethe first time because of an upper back pain - paid extra for "pain massage" too. Low key, it was worth the pain & suffering (lol) because after a day or 2 of numbness, my backache was gone. Came back here again a few days ago and had their regular 1 hour massage. The lady that massaged me was awesome! It was the best massage that I had by far and I didn't have to suffer the "hard" massage. Got out of there feeling like a new person -- too bad I forgot her name. Would definitely be back.

I've been dealing with a lot of stress and tightness in my shoulders and lower back lately, and the…read moremassage was exactly what I needed. They really took their time and focused on the problem areas instead of rushing through it like some other places do. What I liked most was that the pressure was perfect and they kept checking to make sure I was comfortable. You can tell they actually care about the experience. Super clean, calm atmosphere, and the staff made me feel comfortable right away. The prices are also really reasonable for the quality you get. Parking was easy too which is always a plus. I left feeling relaxed and honestly in a much better mood. Definitely coming back and already recommended this spot to a couple friends.

Simply Amazing highly suggest anyone in need of some sprucing up. This is the spot I was a bit…read morenervous at first and by the end of it I wished I'd book the 90min it's was worth every penny.

I had a great experience. I made a same day appointment and arrived and was helped right away. I…read moregot the deep tissue and it was a calming and relaxing environment. Much needed. I will be coming back and suggesting it to my family.

I called 10 minutes prior arrival. The lady that answer the phone was whispering at the beginning…read more I asked if they have space for a foot massage for my friends and I. Her response is yes. Tell the receptionist know and she will have a therapist for you. The service is very good. I tried many foot massage places and this place really care about their customers.

I have been here many times and have always had great scalp massages that helped relieve my chronic…read moreheadaches. The last person who did it was excellent, and my headache completely went away. This time, however, a male therapist performed the massage, and he was extremely aggressive. I repeatedly told him that the pressure was too much. He would ease up briefly, then go right back to using excessive force. While my headache did go away, I lost a significant amount of hair during and after the massage. It has now been a week, and I am still losing hair. My scalp and temples are still sore from what felt more like a "massacre massage" than a relaxing treatment. He pulled my hair far too hard, and I am losing gobs of hair as a result. Not only that, but my entire body tensed up from the aggressiveness of the massage. I ended up with what feels like a pinched nerve running from my neck down to beneath my shoulder blade. This experience was painful and upsetting. This therapist should not be using this level of force on clients. I am genuinely concerned that someone could end up seriously injured. What should have been a therapeutic experience became a physically painful one that I am still dealing with a week later.

Best self-care day ever! I initially just wanted to get my nails done and call it a day, but I…read morefound this wonderful place nearby so I thought a massage wouldn't be so bad (treat your self). Thank goodness I went for it. Booked an appointment the same morning and was a totally easy process. When I showed up, the nice lady at the front desk greeted me politely and offered some refreshments before my appointment. The whole vibe of this place was so peaceful and tranquil! I only waited about 10 minutes to be taken inside my private room. My masseuse was a sweet lady as well! She hit all the right spots and would definitely love to book with her again. I fell asleep for most of the massage, but from what I remember, it was amazing. I now have a deep love for full body massages and can see myself coming here again (and again!)

The service was wonderful, the ambiance was great, and the place was very clean! They offer add-ons…read moreto their massage services, which is a great option for anyone who needs help with pain management.

I always have such a wonderful experience at this spa! Marian treated me, and she was absolutely…read moreamazing as always. She is professional, attentive, and always makes me feel comfortable and well taken care of. The entire staff is friendly and welcoming, and the atmosphere is relaxing. I also really appreciate that their prices are reasonable for the quality of service they provide. I highly recommend this spa and will definitely be coming back again!

The team was kind, informative and Georgina was amazing as my nurse/masseuse. It's a must to come…read moreback here for a lymphatic drainage massage. I fell asleep, I was so relaxed.

I've never had a massage before so I can't compare it to anything but wow, such a lovely…read moreexperience. I'm a tired mom so this was a nice treat and gift from my mother in law. It was so relaxing and I appreciated that my masseuse asked me questions before about what kind of pressure I wanted and if I wanted a scalp massage. I wish I remembered her name to give her a shoutout but seriously that was the most relaxed I have felt in months. Can't recommend enough!

RESPONSE TO OWNER:…read more To be clear, I have no issue with the screening questions or questionnaire. I am grateful the business has them in place and was able to inform me prior to my service. The issue was, and remains to be, your attitude and the way you handled the situation. You were extremely rude, condescending, and unable (or simply unwilling) to recognize any responsibility for how the situation unfolded.

Laura is the best sweetheart!! Awesome hospitality/environment. Great warming place with soft…read morerelaxing music that makes you feel so comfortable. Her massages are at point A++. Definitely will go back again.

I just received a phenomenal massage from Ms. Laura. Her place is super clean and she is very…read morewelcoming. 10/10 experience!

Not sure what is going on at this place... we walked in for a couples massage. The place is boarded…read moreup with a locked door and a thick customer service window. The lady who hardly spoke English rushed us out. Do not plan on returning.

Paid for 30 mins massage and was told they are done in 15 mins and said they did a great job when I…read moredidn't feel relaxed at all.

Best massages in town highly recommend the lady's are very nice and there stress relieve is 10/10read more

This place is weak first of all place looks lonely and dirty. Second I paid for a 30 minute…read moremassage. The lady only did maybe 10 minute then she asked me to turn around and said what do you want? A massage she asked if I wanted a salt shaker if you know what I mean.