I had a great experience shopping on Sweetwater's website. Applying for the Sweetwater Credit Card…read morewas quick and easy, and I was thrilled to get approved for the 36-month 0% interest promotion. Shortly after placing my order for a new DJ controller and case, I noticed an open-box controller and a used case available for a lower price. I called and spoke with Sunni, who was fantastic. She was super friendly, upbeat, and efficiency itself--canceling my original order and placing the new order for the open-box items all on a single quick call. I was blown away by how fast and positive she was throughout the process. Sunni provided top-tier service, and I'll definitely continue shopping with Sweetwater for my audio equipment needs.

[ September, 2026 ]…read more A sales culture with annoying reps who "call because they care", until something goes wrong with shipping a simple order and they're nowhere to be found when asking for assistance. Sweetwater is Guitar Center v2.0, a big box store with people who just want to sell, sell, sell.

I come from Austin Texas the Live Music Capitol of the World. I love the Fort Wayne Guitar…read moreExchange for giving me a new home in the World of Music.

i was feeling down and out, sad cause i miss my girlfriend really bad, so i looked on line to find…read morenearest guitar shop , i needed new string, cause just broke won. when i finally got there i was treated like a vip, i couldn't believe how great the owner was happy to sell me just 1 string, instead of all 6. got a great deal on a used strap to. i will definitely go back for all my rocknroll needs, this store rocks!!!

10x faster and 3x more affordable compared to any repair shop in LA or NYC while still being having…read morethe same top notch quality of work. I have my 3rd guitar there now getting setup after the first 2 went so well. All the people in the shop are cool and love to chat music.

They are VERY laid back, to the point that I wasn't sure about this place at first. Once you…read morerealize that they are musicians, not business people, you understand their approach. They took my young daughter, who had NO experience playing guitar or recording songs and they helped launch her musical career. Along the way they were VERY helpful and patient with all of our questions. When we told Chris that she was ceasing her sessions with him (to pursue music in Nashville), he was actually happy! Not happy that he was losing a customer, but happy because she was moving up in her progress. Their passion is music and people! They are the BEST at what they do and I would recommend them to anyone.

I have taken a clarinet, 2 alto saxophones, and a tenor saxophone to WoodWind WorkShop over the…read morepast couple of years. Bill does professional work at a reasonable price. He takes the time to look over the instrument with you and show you what is wrong. He is trustworthy and very knowledgeable. I would recommend taking your instrument to him before taking it anywhere else.

From the owner: Band Instrument Repair and Private Lessons for all Band Instrumentsread more

Great store, friendly staff…read more As someone who's been performing and teaching music in the area for a number of years, I can confidently say that this business has always taken great care of me and my needs.

We are so lucky to have this music store in our community. The staff are knowledgeable yet…read moreapproachable, and they are so patient with my kids. Highly recommend this store!

Ron, the technician, was thorough and did a great job. Will definitely use them again.read more

I found Moore's on Angie's list and purchased my services through that site. We were able to find…read morea time that fit my schedule and he was great at communicating through email on how to schedule and reminders and whatnot. When he arrived, he got right to work, and was able whip our piano, that hadn't been tuned in about 15-20 years, into shape in about 3-3.5 hours. I will definitely use this company again.

The guitar I received from an online purchase was even better than the description and photos. It…read moreplays like a dream. The guitar developed a faulty knob that a local shop was fortunately able to clean out and give back to me in less than two days. All covered under manufacturer warranty. Tim threw in some freebies that went above and beyond my expectations to address the small inconvenience.

Great place for a musician, people are nice and they know there stuff. My only complain is that it…read morecould be open longer.

I've been going to this Buddy Rogers store for many, many years now, and I've never been treated…read morewith anything but the utmost of respect. I've bought 3 guitars and 2 amps from them over the years, not to mention all the strings and accessories and such. One thing I really like about them is that when you buy a guitar from Buddy Rogers, you get free re-stringing and neck adjustments for as long as you own the guitar. They are 5 minutes down the street from me, so during the summer I frequently walk up just to appreciate the instruments, talk to fellow musicians and hobbyists, and learn a new lick now and then. The address being shown here is their business office and repair shop, though. If you want to peruse the instrument selection, or ask questions, you need to go their store just around the corner at 1939 West Galbraith. They're so close together, you can walk from one to the other in about 30 seconds. Their guitar selection is not nearly as large as it used to be, but there's still plenty to choose from in several different price ranges. The biggest part of their business now, though, is instruments and lessons for students.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Excellent service. Thorough tuning and maintenance. Easy to work with for my schedule. Nick was…read moreable to repair a broken string on site to avoid extra charges for a return visit. My piano has never sounded better! Competitive pricing. Friendly and personable too. Bravo!

We contacted Nicholas Kircher based on reviews we read and also due to the fact that he offers…read morerepairs of, as well as tuning, pianos. He was reliable, courteous, friendly and did an excellent job! He even went back to his shop to design/make a piece no longer commercially available to fix our sliding cover. Works perfectly! JHis expertise shows as he tuned our piano and replaced a few strings that had deteriorated. A very personable and kind man...even, on request, played a few tunes when the job was complete! We will use him alone for future tunings. Highly recommend! Worth every penny spent!

Biggest selection of vinyl in the area, decently well organized, smart and relaxed guy at the…read morecounter, and prices predictable overall with a few lesser bands and artists selling fair enough we capped them. There's a fun old fashioned aura around these places that gives free roam to the soul to wander through recent history, long lost high school lovers, and try the ears with a new record. I don't ever plan to own the vinyl machines since I enjoy the higher quality and modern accessibility of modern technology however the vintage window shoppe sort of music here cannot be ignored and pulls strong. I noticed many new vinyl also included digital copies which is essential to treat both nerd and novice.

Recently placed an order with them through Amazon, and they went above and beyond to help me get…read morethe right product. They had mistakenly put the wrong listing up on Amazon, but they went out of their way to order the correct one in. What's more, is that even after Amazon automatically cancelled the order, they still reached out for my shipping information to fulfill the order. Spoke to the owner over the phone and he was very nice and informative. I'd give the place 6 stars if I could!