Great doctor but no longer in business in N Richland Hills. Dr Carroll replaced both knees and I…read morecould not be happier with them. His bed side manner is superior to most. I would highly recommend if he were still there.

Best ortho in town. Staff very friendly and knowledgeable. Dr. Pain has excellent bed side manner…read more Explained issues throughly and was very knowledgeable!!

I haven't been to the office or seen the doctor, but the staff was super friendly!!! I would send…read moreanyone here based off of that alone.

This place is simply amazing! From the efficient and friendly front desk workers, to the nurses…read morethat show you back and to the wonderful doctors that are there helping you. I am finally able to get the relief that I need after years and years of pain in my knee from a meniscus tear. They even have an after hours help line that is very friendly and helpful too! This place has quite the extraordinary care. I can not recommend them enough to friends and family! I trust and appreciate them 100%

Best Doctor ever Dr. Melissa Murphy and RNs Mom was treated…read morewith respect and kindness. Thank you for your professionalism.

I would strongly caution anyone considering care with Chase at this orthopedic practice. My…read moreexperience with him was deeply unprofessional, dismissive, and hostile. After waiting over a year to get MRIs for a follow-up appointment that he advised to review the progressing arthritis in my knees, I was shocked by how little care and respect I received. Despite my documented medical history following 10 years of military service like prior imaging, ongoing treatment with a chiropractor, podiatrist, spine specialist, and physical therapist - Chase never once examined my knees, touched them, or attempted to assess my condition. Yet, in his notes, he falsely documented "no weakness, no swelling, no tenderness," even though he never looked at or physically evaluated my knees at all. He dismissed everything I explained about my history of pain and injury, losing my ability to run without pain as well as documented history of shin splints, ankle and spine injuries. He brushed off my questions, and repeatedly implied that my advanced arthritis was simply "something people get." I noted that it is atypical for someone in their mid 30s to experience this level of deterioration with no history of surgeries, athletics, major injuries or accidents. When I asked for medical documentation and an explanation in plain language of my MRI results, he refused to provide meaningful answers. Instead, he flooded the record with commentary that made it seem as though I was exaggerating symptoms to seek benefits, rather than addressing my very real, documented medical condition. He told me "I will not tell the VA your military service caused arthritis" was not only inappropriate but incredibly disrespectful, given that I never asked him to do that and the fact that no other medical professional has ever treated me this way. Every provider provided an unbiased diagnosis of my conditions based on lab results and discussing my symptoms. Chase didn't suggest any follow on treatments and didn't speak with me (a recurring patient) for 10 minutes. I left the appointment feeling dismissed, disrespected, and frankly targeted. His lack of examination, his misleading documentation, and his hostile attitude were completely unacceptable. I will never return to this orthopedic office, and I would encourage others seeking real medical care to look elsewhere.

I waited for a little over 2 hours in total, Dr. K spent less than 5 minutes with me. The…read morereceptionist and nurse were very sweet, but other staff members...not so much. More on that later. I was taken to get an x-ray of my knee, the technician didn't seem to enjoy his job. He wasn't rude, but wasn't very engaging or happy to be there. Maybe he was having a bad day, we've all been there. Dr. K came in and spent less than 5 minutes with me. He touched my knee once, no tests of any sort, did not ask where my pain was. I told him right away that I was looking to do a scope on my knee, as I've had it done before for the same issue on my other knee. He told me "look, I'll do whatever you want. You want pills? Therapy? Surgery? I'll do it." When I asked him for more info on where the surgery will take place, he just said "a hospital". Okay...how far is this hospital, can I get a name, more details? I was really hoping for more interaction with him, he seemed very rushed and possibly tired. He kept rubbing his eyes and only made eye contact with me twice. I went to another ortho and was much happier with him and his staff, when I called to cancel my follow up with Dr. K, I was questioned why I'm cancelling. Not wanting to be mean I said my schedule was packed and I'll call some other time to reschedule. She didn't like that answer, kept pressing me to reschedule with her at that moment. I finally told her I found an ortho closer to my house and that fit my schedule. She started accusing me of wasting Dr. K's time if I wasn't going to come back. I got the impression that most of the staff in the office were overworked, stressed, and exhausted. We all have those days, but I wish my interaction with Dr. K would have been a more pleasant one.

Dr. Kjeldgaard was the worst doctor I've ever been to. I gave two stars instead of one simply…read morebecause the other staff at this location were very kind and caring toward me. Only the doctor seemed to not care at all. If you value your money and want to be treated by a doctor who cares, please, go elsewhere. Background: I've had hip and lower back pain for 3 years now. I've seen several doctors but gotten only minimal and temporary relief. I waited for two hours past my appointment time before seeing the doctor. This was mildly annoying, but I understand we are in the midst of a pandemic, and it's slowing down the process, so I figured it wasn't a big deal. However, when the doctor finally came in, I instantly noticed his bad attitude. He never once looked me in the eye, he was abrupt, rude, and extremely dismissive. He gave me an exam that lasted all of about 2 minutes and then talked to me for about 5 minutes. This just made me wonder, why did I wait so long if this is the amount of time he spends with each patient? As I tried to tell him about my situation he kept cutting me off mid-sentence. I told him stretching helps my pain, so I stretch every single day, even though when my hip is hurting it's very painful to stretch. He said it didn't make sense to him that the stretches could be both painful and helpful... I found his confusion very odd. I saw my general practitioner, a physical therapist, and a chiropractor, before going here, and they all agreed that stretching might hurt a little, but it could help reduce my pain throughout the day. Every google search I've done has turned up multiple articles suggesting daily stretching to reduce my pain. It's pretty basic. He reminded me of my young age, over and over again, as if I didn't already know I'm too young to be experiencing pain like this. Age bias is a real problem, and youth does not necessarily equate to good health. He actually rolled his eyes when he saw that I occasionally take sleeping medication. I'm guessing from this he thought I was chasing meds.... which is actually laughable. If he had bothered to listen to me, he'd know I don't even take OTC meds for the pain, and I have no interest in starting. On top of that, if I WERE wanting meds, I would have asked my GP, and not paid a bunch of money to get scans done and see specialists. Finally, he asked me if I wanted a referral to get an MRI, since he didn't see anything indicated on my x-ray. He then proceeded to tell me he doesn't think they will find anything on an MRI. So..... does he recommend the MRI or not?? I have no idea what the nuances between an X-ray and an MRI actually are, so how am I supposed to tell him whether or not I need both? A note to doctor Kjeldgaard: What you say, and how you say it, changes people's lives. I might not have been so easily dismissed, but a lot of people would have walked out of that visit feeling hopeless. If a specialist, like yourself, doesn't see the problem and is dismissive, it makes a solution seem impossible. In a world where medical care is exorbitantly expensive, and the number one reason people file for bankruptcy is medical debt, patients aren't coming to see you because they want to, but because they NEED help.

The doctor is nice and professional. But the stuff they…read morekeep sending me bill when at the beginning I told them I don't have insurance. I ask how much it's going to be and they give me a price which I pay at the end. Now I getting bill. I spoke with them with out any results.

Dr. Jen is an excellent surgeon. He makes sure you're taken care of before and after surgery. His…read moreoffice staff communicates frequently so there are no major concerns about the procedure. I highly recommend Texas Bone and Joint Center and Dr Andrew Jen if you need any joint replacements.

I had a rotator cuff repaired by Dr Harris. I had been in so such pain for years. He and Kristen…read morewere amazing. The surgery went well and so did the physical therapy. Three years later I hurt it again and they sent me to therapy and I did not tear it this time. You will love him and his staff. They are amazing and did an awesome job for me. B. Jackson Hurst

Amazing doctor, he pretty much figured out what my issues were on the first visit but refrained…read morefrom diagnosing without additional information (X-Ray and MRI.) I inquired with the nurses about pain medication but was told that they couldn't give me anything without an actual diagnosis when I was confused about why my husband elbowed me in the ribs and told me about junkies. It never occurred to me... They did recommend the heat/cold packs and OTC medications though, I thanked them but those hadn't been helping as I'd been trying them already. It took a total of three visits before I got a diagnosis, which was very frustrating. The first visit included the X-Ray, the second was the MRI only and the third was the conclusion with the doctor. I'd had inflammation, for an unknown reason as there was no actual injury, and then I got a steroid injection. I'm now 95% pain-free from not being able to move my dominant arm without severe pain going from the time I wake up to the time I finally fell asleep. I'd even wake up in the middle of the night because I'd moved wrong and it made the shoulder angry. Dr. Harris recommended a specific Physical Therapy office (Premier Rehab Physical Therapy, I chose the one in Keller) and thank goodness he did because I LOVE THEM. Hopefully by the end of my rehab I'll be back to where I should be. Only time will tell. Dr. Harris doesn't beat around the bush, he isn't in a hurry but he gets down to business. He explains things in a way that's easy to understand and gives a good expectation of what should happen. While I hope I don't ever need to see him again, I will go back and I will refer friends and family should they need him.

I have been a patient of Dr Perls for over 14 years. I have…read morealways been impressed by her bedside manner. She goes over every concern I may have. She listens to me and addresses all of my questions. She may be late sometimes but she makes up for it with her thoroughness and care for me and her other patients. I can't recommend her highly enough.

What an amazing and companionate doctor. She truly goes out of her way to assist her patients.read more