TLDR: service is fine, but they will try to bully you for a tip…read more I purchased a 90 minute facial via Groupon. When I called to make an appointment and was asked for the voucher information over the phone. I found that a little odd and decided to provide that info at appointment time. I was serviced by Eva. Overall the facial and little massage of the back and arms was great. There were some moments the facial massage was a little too much pressure for the neck/face area, but I was overall pleased with the experience. Once the service was complete Eva TOLD me to leave a tip of at least 20 percent. I responded "I intended to tip anyhow because I enjoyed my service, but you cannot tell me to tip or how much." I left the tip in an envelope where all these signs about tipping are in the service room. After I returned to the reception area Eva is waiting for aggressively pointing at the tip envelope. The lady at the front desk asked how my service was. I replied" I enjoyed my service, but after being told to tip and how much in the service room and now Eva pointing at the tip envelopes I'm very annoyed. A tip is not required." At this point I wished I had left no tip at all. This was a ridiculous end to what thought would be a great experience. If your staff wants a certain amount per person then include it in the price or don't promote on Groupon. No one wants to be harassed for a tip.

Joyce was my skincare specialist and she did an amazing job on the microdermabrasion. My skin is…read moresun damaged and acne prone and she made it so smooth. I'm definitely becoming a a member!

I've had a really great experience here for both laser treatments and facials. I originally came in…read moreto help with post-acne marks and rosacea redness, and I've definitely noticed improvement from both services. The facials are especially relaxing -- they include a great massage, and the staff always takes the time to ask about your skin concerns and goals. They also give thoughtful recommendations on products and ingredients that would work best for your skin. Another nice bonus is that if you purchase a package, they'll sometimes include a complimentary facial or laser treatment. Overall, the service is professional, welcoming, and effective. I would definitely recommend this place!

This review is late. If you want to feel like you're a waste of their time, then come here lol…read more I came in for my mole removal touch up. The front desk girl told me, "I'll give you make up remover, and you can wash your own face. The estheticians are busy." When I told her that it's okay, I'm okay waiting, she told me that it wasn't a matter of waiting and that they're busy on Fridays. She proceeded to tell me that all the rooms are being used up for laser treatments and then said, "I don't know who scheduled you on a Friday." Lol. Ew.

I had a wonderful experience here and wanted to share it because finding someone you can truly…read moretrust with Botox is not always easy. What impressed me the most was how carefully they analyzed my facial expressions before doing anything. They didn't just inject in the usual spots. They actually asked me to make different expressions--raising my eyebrows, frowning, relaxing my face--and watched closely to see exactly where the muscles were working. Based on that, they explained where Botox would help and, just as importantly, where it was not necessary. That level of detail made me feel very comfortable because it was clear they were focused on natural results rather than simply using more product. I especially appreciated that they were conservative and thoughtful with the injections. They avoided placing Botox in areas that didn't truly need it, which made me feel like I was in very honest and experienced hands. Another pleasant surprise was how little the injections hurt. I was honestly expecting it to be more uncomfortable, but the technique was so gentle that it was much easier than I imagined. Overall, the entire experience felt very professional, careful, and trustworthy. If you're looking for a place that takes the time to understand your face and aims for natural-looking results, I would absolutely recommend them.

If you are looking for amazing Korean skincare services, LA Eve is your spot! They have a lot of…read moredifferent services for whatever your needs are. I have very sensitive skin and have had issues at other clinics. They work well for those with sensitive skin, and I haven't had any issues. I've been coming here for at least 8 years, highly recommend! They have a lot of really great package deals.

I've been going to Irene's Skintopia about once a month, and Kelly always takes great care of my…read moreskin. My skin has become much more hydrated and has a healthy glow that I didn't have before. What I really appreciate is that even though I'm on a set treatment plan, Kelly still takes the time to check my skin each visit and makes small adjustments or suggestions based on how my skin is doing. When my skin is acting up, she also explains things clearly and has even looked at the skincare products I use, going over ingredients and what might be working or not. You can tell she is very knowledgeable and cares about helping you understand your skin. The clinic is always clean, relaxing, and welcoming, and everyone there is very kind. I keep going back because I trust them, feel comfortable, and I've really seen consistent results.

Been going here for my regular facials. They have the best team, use high quality products and…read moreleave your skin feeling clean and refreshed! Highly recommend!

It's really good and it take care about people how ever…read moreit was really important to be like this. The eyelashes is really nice I already came 4years.

I couldn't go to this place because I was looking for extractions, but I don't need them. I would…read morerecommend them if you wanna get your skin clean, revive glowing. Wonderful to deal with. Really care about the customer and care about your health and well-being.

I had a disappointing experience here, which is unfortunate because the facial itself was great…read more I was initially quoted $350. During the service, everything was great until we got to extractions. After already going past 15 minutes, I was told there would be an additional $50 charge for "extra" extractions. This was not clearly disclosed beforehand, and I felt put on the spot to agree since the service was already in progress. The final total came out to $400. After the facial, I was shown "premium" products and told the total would be around $1,000, which had never been discussed. I explained that I could only afford around $500, and I was considering a selection of products within that range. However, when I asked whether one item, specifically an SPF, was necessary, the tone shifted. I was told there was no point in continuing to go over products if I was not going to purchase anything and that we "were not a good fit," to which I agree, but not because I asked questions or was unwilling to buy. As a result, I chose not to purchase anything and canceled the next appointment. I left feeling dismissed and unwelcome. As a young client still in college, I would have expected a more understanding and respectful approach rather than pressure. Overall, the lack of professionalism made this an uncomfortable experience.

This is honestly the best facial treatment I've ever had im not kidding…read more I went to Eti after hearing so many recs, mainly because I have problematic skin. From the second you walk into her clinic you feel calm, clean vibes and such a good energy...I immediately felt like I was in really professional hands. she took the time to properly analyze my skin and explain exactly what she was doing at every step, why it suited my skin type, and what results to expect. The treatment itself wasn't just thorough and precise - it was also super relaxing and enjoyable. She did a deep cleanse but in a gentle way, no irritation, no redness, just done perfectly. I even let her shape my eyebrows - which as a guy I'm usually a bit nervous about(!!!) - and she did it in such a natural and subtle way. It didn't look overdone at all, just a clean, polished upgrade that really lifted my whole face. The products she uses feel super high quality too. By the end of the treatment my skin looked smooth, even, fresh, and glowing in a way I haven't seen in a long time. I walked out honestly SHOCKED by the results. Beyond the professionalism, Eti is warm, patient, and really makes you feel like you're her only client. She doesn't rush, she doesn't skip steps, and she genuinely cares about your skin and the outcome. Thank you so much Eti !

I've been coming here for over a couple of months, and every time my skin looks renewed and…read morerefreshed. Brianna does an amazing job at my facial, leaving me relaxed with clean, new skin every time. She's so sweet as well and truly works with you, explaining in detail how to improve your skin, whether it's different services or new products. Love Glow Aesthetic Center!

I researched a lot of places before coming across Glow on Yelp. I definitely made the right…read moredecision. I had a Vi Peel done. The staff is incredible. Very knowledgeable, helpful, and not pushy. I will come here again for more treatments.

Came here a few years ago for microneedling and loved the experience. Ellen is the best--she…read morerecommended great products and a simple routine that really helped my acne and stressed skin. I moved away and came back later noticing more dullness and dehydration this time as I got older. I was recommended rejuran + a facial for an extra boost, and it's been such a great experience with the nurses and facialists here. Of course, this is not a quick fix--good food, exercise, sleep, and balance matter just as much. But this really helped enhance that and gave my skin a healthy, refreshed glow. Highly recommend!

This was my first time visiting a clinic like this and I'm so glad that I chose CKE Skincare. Ellen…read morerecommended treatments based on my different concerns and even followed up after my last session. The staff here are friendly and professional and the clinic itself is very clean and relaxing. I would definitely come back!

I just called about fillers and the lady did not sound at all like she works at a new spa. They…read morewere ready to get me in IMMEDIATELY and she didn't ask any of the questions or sound at all professional, so I just said "I'm going to call around." She hung up. This is your face! Don't trust these people.

I found the experience to be simple and stress-free. The place was tidy, and the staff interacted…read morein a respectful, professional way.

I had my first facial with Carla and I was so impressed. I've had a lot of facials before so I'm…read morequite picky but I've been out of the spas for a few years while I went through cancer treatments. Carla was the perfect reintroduction to luxurious self care and my skin really needed a boost! I've felt like facial massage has become a lost art lately, and often times estheticians are so focused on gadgets/tools/lights/etc that the soothing benefits of manual facial massage have fallen by the wayside. I was so so pleased when Carla give me a wonderful face/neck/shoulder massage while under the LightStim. It felt wonderful and it gave the impression that she cared about her clients relaxation in addition to results. So when it was time for the mask, I hoped she would continue that level of warmth and she did. She did a hand/arm massage while I masked, and that was so nice too. I've had so many technicians either do their dishes during that time or leave the room completely and I appreciated her care for the full treatment. Her products were all great quality, facility was clean, I was offered water and never felt rushed. It genuinely feels like Carla cares for her clients, and sadly I think that's not always the case (especially in LA). I left feeling relaxed and refreshed and had a healthy glow. Thanks Carla! It's tucked away off the street a little so it was very nice and quiet inside Lulur Spa! Only negative is parking can be a little tricky in the area, it's right on the busy part of Robertson (but near a bunch of the Vanderpump Rules landmarks if you're a fan!) so give yourself extra time for parking.

I have been seeing Carla for personalized facials/treatments for over 2 years now. She has fully…read moretransformed my skin. I have struggled with acne and breakouts since being a teenager, now 28, and Carla has treated my skin to what it needs and has given me to tools to heal when I am on my own. Carla sets a comforting, inviting, calm vibe from the moment you step into the room until you leave. She makes me feel comfortable and is really just the sweetest. I trust her and am so grateful she came into my life!!!!