Great experience from start to finish. I put off getting new glasses since moving to town because…read moreit always seemed like such a chore back home. Marx was completely different, from start to finish everything was easy. Making appointment over the phone was quick and person I spoke to was helpful and informative. Front end staff was fast and pleasant at check-in. Exam process was thorough and moved at a pace that seemed quick without being rushed. Gal who went over my prescription and helped me pick my first pair of progressive lenses took the time to explain all the differences and helped me find frames that I didn't hate, which is sometimes a struggle for me. Time quoted for pick-up on completed glasses was accurate and pickup was fast and easy. I honestly have never had such a smooth process, they were certainly a bit more expensive than the providor VSP was pushing me towards but I feel like the difference in pricing was more than made up with the quality of the people and the finished product at the end.

Marx optical is one of the only places in town that can do same day appointments and then have…read moreglasses ready the same day also!

I had an annual eye exam with Dr. Spencer Boozer and only have wonderful things to say of him and…read morehis practice! Making the appointment was so easy, I called and spoke with a friendly receptionist who was so patient taking all of my info and was able to get me an appointment just two days after my call for a non-emergent visit. I also noticed there was an option to book appointments online which is also helpful. Their location is easy to find with plenty of parking. I was seen promptly when I arrived and had no wait for neither a tech doing initial work up nor the optometrist. The office is incredibly clean and spacious with up to date equipment and furnishings. Dr. Spencer Boozer is so knowledgeable and explained everything thoroughly during my visit and sent me with several contact lens samples to try out before committing to ordering any one particular brand (which they will ship free to my home, so that's one less errand to have to run!). There was no pressure to purchase glasses or contacts, but Dr. Boozer did inform time that they are happy to price match from any reputable source for contacts and they did have a great deal going for sunglasses. Checkout was a breeze with no surprise costs or fees. (I opted for the $32 option of skipping the traditional dilation in favor of the optomap retinal scan and it was worth. every. penny.) Overall, I felt like my time was well respected and that I received the attention I needed to my eye care. I look forward to my next visit!

Dr. Bryan Boozer is good. Boozer Eyecare Associates has…read moreapparently declined in the last couple of years. Communication with patients has become very poor and confusing. Waiting room times have increased. Glasses; frames and lens, have always been expensive at Boozer Eyecare but seem even more so! Wait times to see a glasses technician can be long and waiting for eyewear may take several days. Boozer Eye Associates has the aggravating aspects as described above but the lack of respect for patients at the insurance and payment desks is the poorest aspect of the group for myself and other patients I've talked to. I will be using a different eyecare group in the future.

Thank you, Sara...I sent you an email with what you requested. I appreciate your desire to help. My…read morefamily have been customers for 12 years and have not had an issue until now.

From the owner: Get 2 pairs of glasses and a free, quality eye exam starting at $95 at Americas Best. Visit us…read moreonline or call your local store to find exam times or shop our selection of frames.