USDT&B has been a life-saver! Literally!! This little girl was a stray. Animal Control would not…read morehelp. A spot that I thought was foster home spot turned out to be a kill shelter. I could not do that to this beautiful animal. We had been turned away from another facility when the Pet Lodge in Lyman recommended USDT&B. I called, they said "bring her on in". They welcomed her with open arms. Such a Godsend. We have only just begun her stay at this beautiful facility, and have already begun getting her report cards. I am so grateful and feel quite confident that we will be able to keep her in our home upon her "graduation "! Thank you, USDT&B! PS- I had taken her to the vet and she had received all shots before arriving at USDT&B.

The groomer couldn't finish my dog and then charge me $55/said it was for a bath. She is a lair…read more.. WTH? $55 to bathe a 8 pound dog. Do not go to this place. I have been a loyal client since when they small. And when the aunt was still alive. Since her passing apparently it's gone to crap. If you are worried about a 16yo dog maybe being too much you should reconsider being a groomer and at least make sure to put a muzzle on every dog. I am very disappointed in the grooming service here. My poor baby is traumatized from the experience. They did me so wrong it's not even funny. The groomer was obviously aggressive with dog and not patience at all is why she couldn't finish. I've heard horror stories about this place but always defended them. Nope not anymore, Very poor service!!! THE END....period

Gina was absolutely wonderful with my elderly toy poodle. He got sick the last day, and she did…read moreexactly what I would have done. Loved the daily communication and pics. Her personalized care is awesome. I recommend her 1000%!

We took our babies to Gina and were pleased with the genuine love she has for the animals in her…read morecare. This is not the typical kennel, but a day spa where dogs are pampered in a real home. We got daily updates and pictures, which made us relieved that our pets were safe, loved, and happy. Thank you, Gina. We will be back!

I loved how they made my pet feel like theirs! Everyone was extremely kind and when above and…read morebeyond. I'm going to maw them my Vet to go to!

Dr. Marshall is our favorite. She's been great with all of our animals. She has taken care of our…read morepuppy since he first came home and our two curmudgeon massive cats. So glad we found her.

Our GoldenDoodle loves going to Dig Culture. They are always excited to see her at drop off…read more Greenville is fortunate to have such a great place.

Wanted to love dog culture and have a place to take my girls so they could play and socialize. They…read morego to unleashed dog bar all the time and love it, never have any problems with playtime there. I dropped them off for a behavioral assessment the first time and my pit mix failed, as she has an aggressive play style. We have been working for months to teach her to play better with all dogs and have socialized her a lot more since then. I brought both of them back for another assessment, explained to them they need a little time to acclimate to the new area and new dogs. Within NINE MINUTES, they called me to come pick her up and said she failed again. There was absolutely no effort on their part to try to give her a chance and acclimate and no knowledge of how dogs interact. If they had given her at least 30 minutes even, I would have been ok with the outcome but 9 minutes isn't enough to tell anything about a dog or their behavior in a new environment. It seemed as though they had a problem with her being a pitbull and saw her as a threat. I also watched the live cam at their Greenville location and they are completely overcrowded with way too many dogs in each bay. Will not recommend this place to anyone.

Had the absolute best experience here! This was our first time boarding our dog and we were worried…read moreabout his behavior towards other dogs and people. He is high anxiety and a little aggressive but the owners said it wouldn't be a problem at all and they took him with open arms! After we dropped them off, they spent time bonding with him and playing his favorite game, fetch. They took him for daily walks and played with him. They also sent us pictures and updates. I couldn't be more than happy! When we came to pick up our dog, he was happy to see us but now that he's home, I think he wants to go back! Overall, the owners were wonderful and sweet and took all of our concerns with our dog seriously. They went above and beyond to not only make us feel comfortable but our dog as well! I highly recommend them and plan to use them in the future!

Very disappointed with how we were treated by the manager…read more Our dogs have been groomed here several times in the past, and we had always planned to continue using this business. Yesterday morning I called to schedule grooming appointments for our dogs. My first call went to a message stating they were either experiencing a high call volume or were closed. I called back 3 more times over the next couple of minutes, but no one answered. I had 2 meeting coming up and would not be available if I left a message After waiting about 10 minutes, I called again and someone answered. I heard "Hello" and that the call was being recorded. I asked if there were any grooming appointments available next week. The manager immediately responded by asking if I was the person who had just called multiple times. I said yes, and before I had a chance to explain that I was simply trying to get through to schedule an appointment, he told me that calling repeatedly was rude and that I would not be receiving any services from them. He then hung up on me. I was surprised by the response and attempted to call back twice to clarify that I was not trying to be rude, but my calls were not answered. Later, my wife called and spoke with the same manager. He stated that he was with a customer and that I should have known that repeatedly calling was rude. I had assumed this was a business line with multiple lines, but we later learned it is actually a cell phone, and I assume he doesn't know that you can silence them. My wife asked to have the owner contact her to discuss the situation, but more than a day later we have still not received a response. Based on this experience and the way the situation was handled, we will not be returning and unfortunately cannot recommend this business to others.

Val expertly trained my dog into a fully functional service dog. On numerous occasions I have been…read moreapproached and asked if I trained her or if she was professionally trained. I always let them know that my girl "went to school" to learn some tasks. We have a line of communication and can get questions answered afterwards. We even have Val and Caleb board our dogs when we take trips out of the country and cannot take them. Run, do not walk, to book your appointment to get your dog(s) trained at Guiding Canine's. (Pics of my 70# dog flying)

I have known the owners for about 3 years and they have truly changed our lives for the better. We…read moreinitially met them living in the SF Bay Area. We have 2 Mini-Australian Shepherds and one is very fear reactive as he was attacked on trails many times as a young puppy. We had other trainers tell us our male dog would never live a normal life and could never be around other dogs or children. Guiding Canines took the time to understand our dogs and create a meticulous training plan! They simulated real life situations since we had a baby on the way with noisy toys, crying dolls, strollers... the WORKS! We are so grateful for them! Our dogs did really well with the arrival of our son thanks to Guiding Canines! We stayed in contact with them and just moved to the East Coast. We were so excited to be near Guiding Canines again! They have taken care of our dogs and setup a follow-up training schedule while we get our house settled. They're extremely flexible but always keep the dogs best interest at the forefront. Recently, they helped facilitate a vet visit for one of our pups to get checked out. I highly recommend this team because they are truly phenomenal! We are forever grateful for them for allowing our dog to live a "normal life"!

Completely disorganized…read more They failed to follow my explicit request not to use a slip lead wrapped around my small dogs neck. They lost our dog beds. How does that happen when they should be in the crate with them? We paid extra for additional play and walks but how am I supposed to believe they did them when they are so sloppy? Post-it's everywhere. Incomplete check in notes. This place is in desperate need of management.

Went there for a tour for daycare. Facility was filthy and…read moresmelled like a zoo inside. No dogs were outside and was taken to a wing where all the "daycare" pups were in individual cages. I met the owner who was more interested in selling dog food than anything else. The staff were all up front behind the counter with no attendants watching the animals.