Same day response to my email detailing all the checks I had done on my hardware. Nate confirmed…read morethat it was a motherboard issue making it uneconomic to repair my 5yr old laptop. Brilliant response just sad that I have nothing worth him repairing.. He could easily have said bring it and charged me but he didn't so that tells you all you need to know about his high ethics.and commitment to only doing what is necessary. Cheers Nate, I will be recommending you to all my neighbours and friends. DavidR

I contacted Nate via text message and he responded promptly and I was able to drop off my laptop…read morethe same day, and pick it up - fixed and ready to go - the next day for about half the price that it would have been elsewhere. Quality work - highly recommended!

Phil and his team at On-site Computer provide highly professional diagnosis and service of any…read morecomputer problem. Reasonably priced. If not economical to repair, they will suggest a replacement that will fit your budget. Highly recommended computer sales and service business in Kitchener Waterloo.

Impressed with level of service as well as promptly responding to phone messages left with a…read moreservice question. Understandable explanations of problems encountered as well as procedures to take to correct the situation. Chuck K. 2018.08.10

Nafee did an amazing job on my computer. He was quick and efficient. Prices were very reasonable…read more He is a very personable man.

I dropped my Seagate external hard drive on the floor which lead to the "needle" scraping the disk…read moreand create a ticking/beeping sound whenever I try to connect my hard drive to a computer to "fix" it myself. Little did I know that it only caused more damage than good. Gordon was able to retrieve 95% (100% in my opinion because I take multiple photos of 1 subject) of my data. He gave me a detailed report on what happened to my hard drive, how he will retrieve it, where he will get the parts, how long it will take, and the estimate of how much it will cost me. Although the quote is still high for me (because I am starting out in my career and this is not something that I normally deal with), the final quote is still lower compared to other data recovery shops. He gave me updates on the status of my data recovery and there were no hidden fees that got added on my final price. Overall, Gordon is professional and great at what he does. All the best in your business, Gordon! Sincerely, Regine

These guys are awesome!…read more They can help you in your time of need and NOT charge you an arm or a leg for the data recovery if they don't have to. They were very honest and up front as to what to expect when what my damaged HD would require and what you might expect if you took it to one of the competitors who might be offering a "cowboy" job. If your data is precious and your backup strategy inadequate, these are the guys to take your non-responsive hard drive to when you have to re-claim your data. The clean-room is a bit sketchy (no double door, no gasket around the door, etc.) but they have the tools to diagnose your problem and determine the best course of action and they know their limits when they have to broker the job to a uber-high-end facility. Sadly, since my backup strategy now includes mirrored RAIDs and offsite backups, I'll no longer need a place like this, unless my computer dies AND my RAID dies AND my offsite backup gets eaten, or stolen or abducted by aliens. ****** Edit 2010-11-25 I decided to bite the bullet and give them my drive to send to the uber facility for recovery. Ballpark quote was verbally given as "flat $2000-2500 + tax". Once it gets recovered, I'll post another edit.

I am very satisfied with Ali's efficiency and customer service on my recent visit to his store. I…read moreneeded my Iphone 15 screen replaced and he was by the far the most affordable and professional guy I could have dealt with. He ordered the screen for me on the spot when I called to inquire about it and we scheduled to meet the next day when it arrived to have the job done. This is my second time having the screen fixed and my previous encounter with another shop did not give me the time and effort he did even going out of his way to clean off all the old glue that most places wouldn't have cared to deal with and just get the job done as quick as possible. I will definitely be coming to him next time I have problems with anything tech related. Highly recommend. Thankyou very much!! 5/5 Stars!!!

Great and knowledgeable technicians. Solved my issue within a day. I also bought 2 laptops for my…read morefamily, they where in excellent condition. Will come again!!

Alex is very professional, knowledgeable and very efficient. My laptop was not powering up, was…read morerepaired the next day, working well. I strongly recommend this business for peace of mind. Steve- Waterdown

Excellent customer service. Super fast replacement with attention to detail and close to home…read more Honest and fair advice as well. Would recommend.

This place is amazing. Twice now I've been there with such great service. My phone was fixed…read morequickly and efficiently for a great price AND a 2year warranty!! I won't go anywhere else. I saved thousands by not having to buy a new phone. Phone fact gets ten stars IMO!!!

I had 2 phones, 1 laptop and a playstation fixed at this shop and they all came out perfectly! The…read moreowner is very professional and nice, he takes the time to explain the problem if needed. I got a doubt about the issue on the PS5 and I told him about it (I was scared I would be paying a lot as I was expecting something bad!), he assured me it was nothing serious (only the disk reader) and I ended up paying much less than expected. The phones had cracked screens and the laptop was not turning on and it turned out the battery was the problem. They are reasonably priced and conveniently located. I can't recommend them enough.