These Guys replied super quickly to my emails. Fixed my laptop while I waited. They were very…read moreknowledgeable and professional. Would 100% use they again.

Top notch service today. Got my iPhone charging port unclogged on the spot and no charge! So…read moreimpressed. Definitely will take any tech problems here in the future. Hidden in behind an Auto Parts store on the corner of Brant and Plains Road.

This place is amazing. Twice now I've been there with such great service. My phone was fixed…read morequickly and efficiently for a great price AND a 2year warranty!! I won't go anywhere else. I saved thousands by not having to buy a new phone. Phone fact gets ten stars IMO!!!

I had 2 phones, 1 laptop and a playstation fixed at this shop and they all came out perfectly! The…read moreowner is very professional and nice, he takes the time to explain the problem if needed. I got a doubt about the issue on the PS5 and I told him about it (I was scared I would be paying a lot as I was expecting something bad!), he assured me it was nothing serious (only the disk reader) and I ended up paying much less than expected. The phones had cracked screens and the laptop was not turning on and it turned out the battery was the problem. They are reasonably priced and conveniently located. I can't recommend them enough.

got phone screen fixed on the 28th of feb, and it started shutting off by it self not even after a…read moreweek, not dropped. (black screen) making loud noise. I have no way as of right now to call to fix this since this is my only phone now. I can't book appointments or anything. I hope someone can get back to me for a refund or to fix the phone properly. i will send my email out if you guys have one since I have a laptop. thanks. -alicia wade my name for fixing phone.

Really great place sadly unable to fix the problem because it was mother board issue but…read morenonetheless was very open and honest and tried to fix the screen and battery to see if there was a problem with those. After they couldn't fix it we picked up the phone and didn't charge us a cent! Really great place and work quick as well.

Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

These guys are con artists…read more Buying the "Protection Plan" is a huge waste of time. Not only did I purchase a phone for my daughter, I fell for the insurance scam. Sure when my daughter broke her phone, I took it back. They sent us home with a new phone. It did NOT work. She can receive calls with perfect reception. She can not place calls....because she can not hear the other party on her phone. Shame on you.

Really bad experience. Took my laptop in and was told they'd…read morephone me with a diagnosis within 45 mins. After three hours and no call, I phoned and was told they'd get back to me in 10 mins. After an hour, I decided to go and fetch my computer and take it elsewhere. While I waited (yes, more waiting), a man and a woman were having an angry exchange with a staffer. They were more than dissatisfied and their anger was mounting by the time someone finally served me, only to say they didn't know what was wrong with my laptop. When I left, the anger exchange was escalating. I took my computer to Innovations IT and they solved the problem immediately at a reasonable price. Stay away from Finet!

Revived my water damaged Retina MacBook Pro in just two days (I didn't even ask them to expedite it…read moreor anything).