Very efficient and friendly service. Needed a 3D chamber replacement for puff o peak. Got an OEM…read morechamber for less than anywhere else.

I used to come here all the time but unfortunately I stopped and found a better place. The girl…read morethat runs the store treats you as if you're disturbing her day and acts extremely rude and is annoyed when you ask questions. She's always in the back and creeps out when you walk in with RBF. Even after prices when up I still came but the last straw was that she added another extra 7 dollars to what she already raised. Im done. I found a new place and get the same exact thing for $14 cheaper than Saticoy Smoke Shop. I really miss the old team and old management.

This shop's entrance is only open from the back which was a little confusing since the map directed…read moreme to the "front" on Van Nuys Blvd. The girl working there was super nice and helpful. My transaction was quick and easy since I came in for something specific, but they have a huge selection and the place is really nice and clean inside. This will be my new spot when I'm in the area.

this place is effing HUGE My only complaint is if you're willing to buy anything online this place…read moredoesn't really have any good prices. I mean they're decent considering for Smoke Shop but every now and then it's nice to have some like cheaper items but it seems like everything here, kind of caps around 20 bucks which kind of sucks so that's my only complaint as far as things go here Otherwise they've got a gigantic fucking selection of legitimately just about everything smoke related and not smoke related and before tonight 6/24/25 being the date the last time I had been here was maybe last year I would usually come here when I was in this area, but this is my first time being back in quite some time I happenstance and the customer service I got tonight I wouldn't complain about and I would say it was good, but I don't feel like Ihave been here enough times to give a review other than what I experienced tonight with customer service

Excellent smoke shop with a huge selection and great prices. The staff is knowledgeable, friendly,…read moreand took the time to answer all my questions without making me feel rushed. The store is clean, well-organized, and always stocked with everything I need. Customer service is consistently top-notch, and they make every visit a great experience. Definitely my go-to smoke shop, and I highly recommend checking them out

The very rude man who was wearing the green fit that was very unpleasant to the eye (seen people on…read moreskid row with better outfits) was so rude and very demanding towards the Latino community. was not expecting that treatment as a Latina women. I heard they sell lean here which I think could harm the community'

The store offers excellent service and a pleasant atmosphere. It met all my expectations, and the…read morestaff is very knowledgeable and provides great customer service.

Yesterday night I stop by at this smoke shop for my first time ever. The place was very nice…read moreamazing they have everything you need full of accessories but The lady she work there I believe she's indonesia she was very very rude she's not good customer service at all no experience also she was rushing me just to buy something she was horrible.

Great smoke shop. Called in advanced to see if they had a specific item that i was looking, and the…read moreguy super helpfull. I had called around other smoke shops and he was the only one that was super cool and very helpfull. Prices were super cheap. I was in and iut fast, has lots of free parking space. This will be mu new smoke shop to go. Thank you again dude who was helping me today!!! Came back the second time and i got the same experience as before. Great service and affortable prices.

I love love love this stand!! The owner always takes good care of me and never disappoints with his…read moreproducts

My all time favorite smoke shop . There are sooo many smoke shops nowadays it's hard to chose where…read moreto go on a regular basis . I chose this shop b cause of many reasons. Number one for me is ofcourse the price, as it is for everyone . We are all looking for a bargain, living in la is not easy . They have unbeatable prices . From their cigarettes to the capes and even glass . Second is ofcourse customer service , I am very big on customer service mainly because I have been working in sales more then half my life. So if I go anywhere and the service is not great.. no thanks I will never go back .. this place has the best service I have ever had , honestly they are very friendly , they don't rip you off :) and they are professional . I almost wanna go there just because the service is so bomb :) ... the owner is on top of his business and he does everything in his power to make every single customer happy and satisfied . I totally recommend this smoke shop to everyone that is looking for quality products for unbeatable prices and the best customer service you can ever ask for .... thank you so much for being just strait up the most pleasant shop I have ever been to. Keep up the amazing work . I love love love this place :) oh and did I mention? It's a small store but they have everything . One stop shop :) love it THANK YOU!!!!!!!!!!

The lady that used to be here in like May/April was so sweet and so helpful, I wish she was there,…read morenot sure if she doesn't work there or what but she is why I came back to this specific store. She told me when they had the shipment of the flavor I like and was always so helpful when choosing flavors. I went back because it's Xmas time and was getting gifts and my cousins cool mint puff wasn't working, so I called and he exchanged it, easily. I bought 4 (2 lychee ice, lush ice, and cool mint). Before I went in my friend told me to check the authentication of it because of what happened and so I did and the lychee ice was fake but the rest were real. I told him and this man shook his head for way too long and was like "they all real" like ok... he doesn't even bother checking or being even caring about it. I mean I don't care about how rude he was but what bothers me is the lack of care he had for when I told him. PLUS, it wasn't even opened so it's not like I couldn't swap it, he didn't offer a swap or anything. Probs won't come back here.

Simple layout, Nothing special. No humidor and the incense inventory wasn't to my liking. Whoever…read morewas working the register seemed relaxed and cool. Upon entering, I was greeted and informed of the location of my desired item

I just moved into the area and Ive been looking for a smoke shop to frequent. I walked in and Jason…read morewas behind the counter, and it was like walking into a friends house! First time Jason saw me, he was Super friendly, absolutely great at suggestions, knows what im looking for, and the prices are amazing. Definitely recommend. Jasons the reason this is my go-to spot from now on. Thank you

I think i found my new smoke shop. love how he doesnt try to upsell you things and listened to what…read moreyou wanted. love the atmosphere and especially how they have no loud music bumping. got new dab rigg for a very great price.