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    My Scratch & Dent

    5.0 (3 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    5 years ago

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    3 years ago

    Great prices and all in all excellent selection of top products. Ask for Jason! If you're looking for appliances it's a must stop.

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    4 years ago

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    Charlie Wilson's Appliances, TV & Mattress

    Charlie Wilson's Appliances, TV & Mattress

    2.9(41 reviews)
    1.2 mi

    Great customer service & prices for everyone. Jim helped us today & he really takes pride in…read moreguiding his customers in the right direction. We didn't purchase today but we will consider them in the future.

    THEY DO NOT STAND BEHIND THEIR WARRANTY!!! On October 31,…read more2024 my wife and I bought a Beauty Rest Black Series Mattress from here based on a friends recommendation. We were very excited to get a top of the line Mattress to replace our 20 year old current one. Sleep is top priority to us because we both have demanding careers. We splurged getting the 2nd best mattress they sold. We paid $3,399.00 plus tax just for the mattress alone. After about 6 weeks, we noticed the mattress started forming a hole about midway down on the left side. I reached out to the Sales Manager Chris Kelly and they said it would be replaced. I went ahead and upgraded to the BEST mattress they sold hoping we wouldn't have the same problem. Another $400! On March 27, 2025, I reached out to Chris again to let him know we had another failure. SAME EXACT SPOT!!! He was quick to apologize and offered another replacement. We discussed what would happen if the new mattress failed. We can't continue this process every few months. He said that if the 3rd mattress failed they would issue me a refund and we would part ways. Well, on July 1, 2025 I notified the Sales Manager Chris Kelly that we had another failure! I assumed per our previous conversation, they would come get the faulty mattress and issue a refund as we agreed upon. Instead, a shell game commenced. Charlie Wilsons passed the baton to the Simmons Rep Brookes Gardner who has been completely unresponsive to my communication. It's terrible to expect a customer to deal with your factory rep! I bought the mattress from you. You extended the 1 year warranty! Charlie Wilsons totally dropped the ball in standing behind their product. So much for supporting a Small Business! We are average size people. My guess is these mattresses are not meant for an adjustable frame (which they sold to us as well $899) Meanwhile we are sleeping on a slant. My back hurts when I wake up. Toss and turn all night and get stuck in the hole. Have to roll uphill to get out! I've given them more than enough time to make this right. Dozens of emails and phone calls. Filing a lawsuit in Small Claims Court today!

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    Charlie Wilson's Appliances, TV & Mattress
    Charlie Wilson's Appliances, TV & Mattress
    Charlie Wilson's Appliances, TV & Mattress

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    Consignment Used Appliances

    Consignment Used Appliances

    5.0(2 reviews)
    1.1 mi

    Was in need of a washer and dryer and I didn't want to put down the bucks for a new set…read more The building was a little difficult to find as it does not have a good sign out front (apparently a result of some sort of bureaucracy). If you are looking for it and GPS is failing you, it's at 2000 spring street. There are a bunch of cars/service vehicles parked out front and you can see some appliance hanging out near the back of the lot. The only formula sign you know you are there is because the mailbox has "2000" listed on it. Once you park up walk on back to the only door that makes sense. Again, there are no signs... It's a family business and the lady that showed me around was friendly and inviting. She gave me the run down of the inventory. Apparently the washer/dryers move fairly quickly. Most of the inventory were top loaders between 3-10 years old. Some scratches and minor dents, but all are tested and repaired by their mechanics before being put on the floor. So it's better than craigslist as you know they've been looked at. They also come with a 30 day warranty. I went Saturday morning and they delivered the same morning. Friendly delivery man. I had made the horrible (yet apparently not too uncommon) mistake of buying the electric dryer when in fact I didn't have the 220V hookup. I thought I was going to have to return the whole set. To my pleasant surprise the delivery man made some calls and the company was able to get me a matching gas dryer (new, minimally dinged up) for a discount and deliver it by lunch. Apparently they have another location with some more inventory. This was all pretty great service. Highly recommend if you are in the market for some fairly priced used appliances.

    This place was recommended to me by a friend as a repair service .I didn't buy appliances here but…read morethey have repair guys that come to your house and work on appliances. I was in need of a refrigerator repair and didn't know where I was going to get a repair man. So a friend recommended them to me. I called on a Friday & set up an appt. for Monday (that was the earliest they could fit me in). The technician was prompt, called ahead to say he was on his way, was very professional & friendly and did the job. For $130.00 total which included the needed part, I was very pleased with the experience. If you're ever in need of appliance repair, I highly recommend them.

    My Scratch & Dent - appliances - Updated May 2026

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