1. My SA MAIDS

0

,

My SA MAIDS

4.2 (12 reviews)
Closed • 8:00 am - 5:00 pm

Get pricing & availability

You can now request a quote from this business directly from Yelp

Services - My SA MAIDS

Deep cleaning

Maid services

Move-in or move-out cleaning

My SA MAIDS Photos

You might also consider

Portfolio From The Business

Sponsored

Recommended Reviews - My SA MAIDS

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

26 Jul I needed a last minute cleaning called My SA Maids after they had messaged me on Facebook that they could help. They agreed to help me out. I was told I was getting 2 experienced Airbnb cleaners with all 5 star reviews. We agreed to a show time of 11am and I was told she had no conflicts for the check out. It was a back to back. I sent pictures, my listing and my written cleaning instructions all over the day before. The next morning 27 Jul day of cleaning I get a text around 940am stating they will not be at the home until 12pm. I was not happy yet whatever it's 2 people. I still decided to go to the property and get things started.(bad feeling) I stripped all beds (took linen with me) put towels in washer, put all dishes in the dishwasher and started it and stocked everything except trash bags and the toiletries. They showed up at 12pm yet the lady was dropped off and the guy left. I explained everything yet this should of been a piece of cake. She had no more questions I left and went shopping. I come back at 230pm she is still upstairs just getting ready to come downstairs. It was 2 pillow shams missing which were in the linen closet I showed her she apologized then I went to checking everything and it was alot wrong. I sent her downstairs to start and I fixed everything upstairs. The guy still was not back and the time was 3pm I messaged the owner and let her know. And again I had to reclean behind her so many issues. It's now 4pm and I couldn't even get to the backyard to ensure everything was good there or straighten up the toys and games in the garage. She took all her stuff and she had alot to include a vacuum and was standing at the edge of my driveway on the opposite side where I already had guest. I asked her where was her ride she said on the way. She said she was going to walk up to the park and wait. Its Texas yall I am not going to have this lady drag all this stuff to the park and wait in the heat. I put all her stuff in the back of my car and had her get in. We waited for over 30 minutes. She kept apologizing and telling me she could wait outside. I explained to her it was too hot and I couldn't allow her to do that. She thanked me and continued to apologize about the cleaning as well. I sent the owner text after text explaining everything that had happened as it was happening, sending pictures and all. She says she will investigate and get back to me. She sends me an email apologizing and say how embarrassed she was and only offered me a $50 off my next cleaning! I sent her a very nice email requesting all my money back. I got nothing she promised to deliver and I did most of the work, my home was not completely cleaned or cleaned properly and I spent over 30 minutes of my time ensuring her worker was taken care of. The lady did not speak any English and I feel like this company is misusing immigrants. Alysia the owner told me I should of kicked her out if I didn't like the cleaning in so many words yet why would I when she had no ride and I had a cleaning that needed to be done by 4pm and at this point some help is better than none.

See all

4 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Thank you for booking with us Kathrine. We are so happy we could help!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Happy to help! Thank you for trusting us with your home.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

300 dollars and 6 hrs and she left without cleaning my master bathroom....will not use this service again

Business owner information

Photo of Alysia G.

Alysia G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Thank you Robert, glad we were able to help!

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Alysia G.

Alysia G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - My SA MAIDS

Review Highlights - My SA MAIDS

“I was also able to book Alysia by scheduling my cleaning within her availability and I was happy it was the person I was already talking to.”

Mentioned in 2 reviews

Read more highlights

You might also consider

Bear Pro Cleaners

Bear Pro Cleaners

(9 reviews)

Bear Pro Cleaners has kept my two Airbnbs, Oasis and the Bungalow, guest-ready since April. Give…read morethem a schedule and they organize around it fast. They don't clean Sundays, but since both my checkouts are on Sundays, they're reliably out the next day -- never an issue. Tip for other hosts: give them a checklist. They're detail-oriented, and a checklist tells them exactly what to focus on. When something's missed, it's usually because it wasn't on the list -- not a quality issue. They're fast without cutting corners, and they'll handle extra asks on the spot. Blanca is a great collaborator who stays proactive with questions. Kevin, who owns the company, is easy to work with. Highly recommend.

Used the Yelp app to request quotes for the first time and received 5 quotes within 15 minutes…read more 3 were booked for two weeks out so they were eliminated. One sent a preliminary quote that was way too high so I reach out to Bear Pro Cleaners. We start off texting to share basic details then arrange a call. After speaking with Kevin (owner) and discussing my immediate needs we set an appointment for two days out and agree on pricing. Kevin kept in constant communication with me and provided updates as promised. Day of appointment he and his crew arrive on time and get to work. There was allot of deep cleaning required for this bathroom but when they were done it looked like new and the odor was gone. I couldn't be more pleased with the work and professionalism of Bear Pro Cleaners. If you have a need for any type of cleaning services I highly recommend you call Kevin and book Bear Pro Cleaners!

Maids On A Mission - A happy home is a clean home!

Maids On A Mission

(12 reviews)

Uptown Loop

The team took great care of cleaning my home with good attention to detail and communication before…read moreand after the service date. I'm looking forward to being a recurring customer going forward.

Let's just say it really depends on which maids they send you. We have had our house cleaned two…read moretimes by this company. First time we did a cleaning for 4 hours just to see how well they do. They killed it. In 4 hours the place was spotless and we would easily rate 5 stars. Second time we had it cleaned just recently and decided to go for 7 hours and do a top to bottom clean. Let's just say we have had to clean after they left because they left so many areas undone. Dust piles in the corners of the room, under the couch, and dust all over the return air vent (that we specifically asked them to clean up). Toilet had a urine smell that was never there before. So not sure if they used a rag that was dirty to clean around it or used one they dipped in toilet water. Cupholders of the couch had dirt. Layers of dirt around things on the shelves. Countertops had spray marks on them, but not wiped. Basically we had to spend about 2 hours cleaning up after them after they left. I should have known since the first group of maids took nearly 3 hours just on the upstairs. These ones were done in about an hour upstairs. They asked if there was anything else after about hour 4. My wife had to show them several things and eventually just felt bad having to point stuff out so we just dropped it. We were pretty pet down by this since we had such a great experience before. Maybe they send their best maids for the first service to get you. Not sure, but it definitely felt that way.. If we do use this service again we will only request the first two maids, because the price we paid for the service we got was completely unacceptable.

Texas Brighter Days - Spotless kitchen

Texas Brighter Days

(8 reviews)

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

My SA MAIDS - homecleaning - Updated October 2026

Loading...
Loading...
Loading...