A big thank you to the team at Shorewood Animal Hospital for always taking such great care of our…read more"kids"! We've been bringing our pets, Pico & Chloe, to SAH since 2022 and have had a positive experience every single time. The check-in process is smooth and efficient, and the techs and doctors are consistently friendly, professional, and knowledgeable. One staff member sometimes even sings to our dog Pico during visits--it's the sweetest gesture and helps calm him down. Most recently, we brought in our 14-year-old Yorkie-Poo who was struggling with allergies and some breathing issues. Dr. Joyce was helpful, patient, and thorough. With an antibiotic injection and some allergy medication to take home, she's now doing much better. We're so grateful for the compassionate and expert care our pets receive at SAH.

I took my cat, Cricket, for his initial vet appt to Shorewood Animal Hospital with Dr. Whang after…read morehearing great things about this clinic. They separate dogs and cats in the lobby and the techs handled Cricket in a fear free manner (though, he is a good boy and didn't put up a fuss). Cricket was purring and making biscuits in the room and seemed very content with everyone. I'll be back for sure!

Dawn, Dr. Pete, Dr. Jen, Dr. Margaret, Dr. Katie, TJ, Zoe, Laura, Allison, Mary,Shelly, and Megan…read moreare AWESOME!!! SSAWC has a new pharmacy that is so easy and affordable to use. They deliver right to your home in a timely manner and the prices are very comparable to the other pharmacy options. Also, they send you a reminder email when your fur babies medication is getting low. It's super convenient and user friendly. If you have any questions Dawn or a memberlof the team will walk you through the ordering process.

Our one and only experience with SSAWC was, unfortunately, to have our dog euthanized. The Silver…read moreSpring team was amazing. so professional, so compassionate. we are deeply grateful and would unconditionally recommend them for all your per's needs.

We've been taking our 4 cats to Lakeside animal hospital for many years. We usually see Dr. Poetzel…read morefor their check-ups and shots. We have had only positive experiences with this doctor and this establishment. Unfortunately we had the need to visit room 5 a couple of weeks ago. For those who are unaware, room 5 is the room where the humane and dignified process of end-of-life occurs. The animal hospital provides a comforting and painless procedure we regrettably had to face. Dr. Martinez made sure our 17 year old very sick cat felt no pain and only experienced love until the very end. For that we are grateful. A personal follow-up condolence card reinforced the caring this facility provides.

Since this place went corporate, it just gets worse and worse. Been going to Lakeside for 35 plus…read moreyears. Last year I wasn't allowed to stay with my dog while having her routine yearly exam and vaccination! What? The reason I was given was idiotic. This year, I specifically asked if I could be present, and thought surly they would ablige...THEY SAID NO. The reason was completely different then the year before. They even put a muzzle on my sweet dog (I was appalled ), who is by NO MEANS remotely aggressive about anything. And you'd think being veterinarians they'd know MOST animals will do better when there people are present!!! I will now be looking for a new Veteranian Office! CORPORATE RUINS EVERYTHING. ITS ALL ABOUT THE MONEY! SHAME ON YOU!

Dr. Rana and the team at Bayshore Vet are phenomenal! We have been taking our pup there since we…read moreadopted him and have always had a great experience. They are always able to get us in promptly and respond quickly to questions. I would absolutely recommend them.

Dr. Dana is great and listens to your concerns. Very understanding and wonderful with all walks of…read morelife.

I was traveling cross country and my dachshund had a tumor in his mouth. Regular vets in the…read moreMilwaukee area wouldn't see me because he isn't a patient. Even though it wasn't an in the moment life threatening emergency they squeezed me in. OMG all the staff is so caring and friendly! Dr Olson is the best. She got us taken care of in such a kind, knowledgeable, compassionate way. It was so stressful to not find help for my baby, but the staff made it less stressful.

We are the owners of a Doodle, who has needed special care on many an occasion. The vets and staff…read moreat BluePearl have been very helpful during all our visits. Whether it's automatically running costs through our pet insurance before paying our bill, giving us after care referrals or following up after visits, BluePearl has become a trusted part of our dog's long term care team. Dr. Stepnik especially was instrumental in sending us to the best place for our Doodle's total hip replacement. Beforehand, he took great care of her, answered all my questions and patiently talked through all the options that were available. Without him, we'd have been totally in the dark. An absolute God send!

Best vet ever!! My 15 year old dog is mistaken for a pup.read more

We have been coming here for over two years and love how both Dr. Sharma and Alex treat our dogs…read more Our dogs love them and enjoy their vet appointments. We won't be going anywhere else but here!

After reading many positive reviews, I elected to bring my newly adopted cat to receive a wellness…read moreexam from Dr. Poehlmann. I want to start off by saying I adopted this cat from the Wisconsin Humane Society knowing she may have persisting health issues, but I was (and am) prepared to take on that responsibility. As requested, I brought a stool sample from my kitty. This sample sat with me throughout the entire appointment, and when the appointment was finished, I asked the vet tech about her sample since no one asked for it. I was told, "oh we already have her sample". Obviously that was not the case as I had the bag of feces in my hand, so I asked another tech who came to realize they put another cat's fecal sample under my cat's name. I was willing to overlook this mistake had I had a pleasant experience with Dr. Poehlmann, but I did not. At first she was professional, but then I brought up my cat's health issues and she said, "this is not what I had in mind for a free WHS wellness exam". What an odd comment to make because obviously you can't expect every animal who comes to you to be in perfect health. Throughout the appointment, she continued to make inappropriate comments and grimacing faces when discussing my cat's health. Then, when going over potential treatment options going forward, including an "expensive surgery", she said, "I mean, if you aren't too attached, you can always return her". This comment absolutely baffled me because why would returning her be anything but a last resort? I tried to give her the benefit of the doubt with this comment since I am young and probably appear to not have the financial capability of caring for her appropriately. However, I have a doctorate's degree (in healthcare), and make more than enough to provide and care for my kitty. So no, I don't think this is an appropriate comment to make to a pet owner. Overall, this rushed, unproductive appointment showed me that this vet clearly lacks the compassion to love and care for my cat going forward.

A couple of months ago, our long-time veterinarian, The Cat Doctor (Cathy Christiansen), retired…read morefrom her practice. We did some research and asked a lot of questions from our pet owner/friends and were referred to Park Pet Hospital by several folks. That, coupled with the great reviews we read on line, made our decision to obtain an appointment for our (needy) cat, Jinx. From the first appointment on (after which we've had several due to our cat having a few on-going issues), we feel so very lucky to have found Park Pet Hospital. The folks there are all wonderful, caring folks. We've received services from both Dr. Jacobs and Dr. Poehlmann. They both instilled confidence in us and have been terrific to deal with. Both doctors absolutely are patient, informative, thorough and had "the touch;" putting Jinx at ease. The staff at the clinic are also VERY professional, friendly and handle everyone with kid gloves. Park Pet Hospital is an old school veterinary practice. The facility looks as if its been around for forty years or so, but it is extremely clean and immaculate. Cats have their own door to enter the facility, as do dogs. There is plenty of on site parking as well as available street parking which you probably will never need.

Update: My 5* review still stands, but as of June 2025 this vet office is no longer accepting new…read moreclients who are not already established with them, as they're too busy being amazing (this is what Dr. Wright mentioned when we went for our annual check up).

Dr. Wright and his team are great! We were taking our dogs to a different vet and our youngest dog…read morewas gaining a lot of weight and low energy. The previous vet said we needed to feed her less and get her more exercise. We wanted a second opinion so we were able to get in and see Dr. Wright. He went the extra mile and found that she actually had hyperthyroidism. He was able to prescribe medication that possibly saved her life! Great Dr., great Staff! Everyone there is amazing!

My cat had an infected anal gland and had an abscess as well. WVRC in Mequon recommended I use…read moreUrgentVet because WVRC was too backed up at the time. They were able to get me in right away and were very kind. I see there is another review on here saying they lacked empathy and that they paid $1,000. First off, both the Vet Tech and Vet were incredibly empathetic, and as far as the cost goes, while my cost was over $1,000, it was nothing out of the ordinary given the circumstances and honestly, was expected. People need to understand that you are going to pay more money at an Urgent Vet or Emergency vet, but when it's 10:00pm at night and you have nowhere else to go, what else can you do? We left my cat there for a little under 2 hours while they did the procedure and then we picked him up after. They called me 2 days later to follow up and see how my cat was doing as well, which I very much appreciated. I had no idea this place existed but I am grateful they were able to help me and my cat and my experience overall with them was pleasant. Thank you Urgent Vet!

Had a reservation and still waited over 2 hours in the patient room to see a doctor. When he…read morefinally came in he had no bedside manner, a judgmental tone, explained nothing and gave me the bums rush. Avoid this place unless your animal is actively dying and you have no other choice.

After being a loyal client of Small Animal Hospital for over 25 years, it is with great…read moredisappointment that I can no longer recommend this clinic. Over the past year, the quality of care and service has declined rapidly, replaced by a general sense of chaos and disorganization. Operational Issues: * Chronic Tardiness: Appointments consistently run 20+ minutes late. * Disorganization: During our last visit, the staff didn't even know which room we were in. * Poor Communication: Phone wait times are excessive, and follow-up calls regarding lab results often arrive several days later than promised. Clinical Concerns regarding Dr. Neuses: My experience with Dr. Neuses has been particularly troubling. Despite being only a few years into her career, she carries an "all-knowing" attitude that leaves no room for client collaboration. * Diagnostic Overreach: She consistently pushes for expensive diagnostic tests for obscure/rare diseases while seemingly ignoring common clinical signs of infection. * Dismissive Attitude: She refuses to consider reasonable requests or discuss information from reputable veterinary research. * Risk to Patient Health: Most importantly, her refusal to pursue common-sense treatments based on clear lab findings is actively putting my cat's health at risk. If you are looking for a vet who values your history as a client, respects your input, or manages their schedule effectively, I suggest looking elsewhere. UPDATE: I've discovered why the quality and culture at Small Animal Hospital have shifted so drastically. After decades of local ownership, the clinic was sold (around 2021/2022) to National Veterinary Associates (NVA), a global corporate consolidator owned by a private equity-backed holding company. While the sign on Newhall Street hasn't changed, the management certainly has. In my experience, the focus has shifted from the personalized care we used to receive to a corporate model that prioritizes standardized 'production' over the individual needs of our pets. What we are seeing--the skeleton staffing, the long wait times, and the decline in attentive care--are the classic hallmarks of this business model. They cut labor costs to pad the bottom line while leveraging the trusted 'Small Animal Hospital' name to hike prices. It's no longer the neighborhood clinic local vets built; it's a corporate asset where efficiency is prioritized over our pets' well-being. If you've noticed the 'soul' of the clinic is gone, this is the reason why.

Small Animal Hospital has provided a great veterinary experience so far. We were recommended to…read moreswitch here after a poor experience elsewhere and we are glad we did. The staff is helpful and our vet, Dr. Vogel, is absolutely wonderful. Prices feel fair and communication is good. Thank you to Small Animal for the quality care for our kitties.