1. My Pet Warehouse
South Melbourne, VIC
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10 years ago
Superior customer service here. They take the time to understand why you are there but not pushy. Didn't push expensive stuff on to me and even carried my stuff to my car. Amazing. read more
65-79 Moray St
South Melbourne Victoria 3205
Australia
Southbank
(03) 8199 9999
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Visit Website
https://www.mypetwarehouse.com.au
From the Business
Specialties
The largest range of pet supplies in Australia with excellent advice for each pet parent.
More Info
Hours
People searched for Pet Stores 699 times last month within 15 miles of this business.
Pets Paradise
(6 reviews)
puppy farm, i feel so bad for the dogs…read more can't believe the poor dogs in the other review died, no person should ever have to go through that! supporting you and i'm so sorry for the vet bills! hope you are okay now and found yourself a good puppy!
AWWWW! I love this…read morepetshop, but objectively speaking I feel like it should be 3 stars. ~ It's pretty small so there isn't much selection. ~ Customer service, although they're surrounded by mounds of cuteness, still seem a bit tired and unenthusiastic. But on the bright side, the employees know their cute puppies. The ones in the window display are some of the most adorable dogs I have ever seen in my life. Guaranteed to be a heart-warmer, melting even the coldest and iciest people. Do it, just to be a 7 year old squealing excitedly again.
Pets Wonderland
(5 reviews)
It's hard not to notice Pets Wonderland walking down Chapel Street, with it's bright blue shop…read morefront and of course the alluring sales technique of having cute and fluffy animals in the windows, whats not to love!? Pets Wonderland have a HUGE range of animal care products everything you need for your pet whether it be dogs, cats, fish, turtles or snakes! The staff are very knowledgeable as well as passionate and will help you choose the right product for you specific species of choice. They actually have a separate Aquarium section at the back of the store, specialising in all things that live under the sea. I highly recommend Pets Wonderland for any type of animal care as well as basic pet purchase.
Pets Wonderland Aquarium encapsulates the true pet shop. As soon as you walk in you get immediately…read moredrawn to the cute and cuddly kittens, pups, bunnies and guinea pigs all being their adorable selves in the cages. I've never liked a pet shop that doesn't show off some animals as I mean really that's a perfect way to attract attention and get some customers. The pets don't even realise how much free advertising they provide for the place. In saying that this pet shop knows their pets and the staff there are flawless when it comes to the sometimes-tricky questions they are faced with. It's really set up fantastically and even though I haven't owned fish since my childhood, I get compelled to have a walk through their little aquarium and constantly get amazed looking at all the different types of fishes they have swimming around. It is important for the store to have a lot of supplies and they do for all types of strange pets like lizards and ferrets but when I had a cat (poor thing got run over) and went there he would be spoiled like a child at Christmas. You can't help but buy the interesting and suitable products for your pet and I know some big pet lovers who would definitely empty their wallets there. Even now, without a pet, I find myself drawn to this pet shop and I get that inkling every time that maybe I should just come home with a puppy and believe me it takes a lot of restraint, especially after the open the cage up, to not run out the door. I do really love the Pets Wonderland Aquarium and feel like it has a very suitable title, as it truly is a wonderful wonderland for the pet and their loving owner.
Hachi
(1 review)
This place goes above and beyond any pet shop. It's mecca for dog lovers who love their dogs like…read morechildren and dressing them in adorable outfits! I had to stop myself from saying oh my god. They have a range of dog chocolate, dog ice cream and cute toys. Don't forget swarovski crystal leashes. What?! The owner is really nice and happy to talk to you about your dog and what you need. You can also bring your dog in store to try on the outfits. They also have a photo shoot booth to take some glam shots of your pooch. They do night classes as well. The clothes aren't cheap but if you love your dog it's worth it :-) I don't live locally but wish I did.
From the owner: Dog grooming and high quality fashion and accessory for your special pooches.read more
Upmarket Pets
(14 reviews)
I purchased my kitten on the 21/5/17 that I had longed for quite some time.On arrival I was greeted…read moreby staff member Naureen who shared her knowledge of this particular breed of cat with more detail than most credible websites provide which was outstanding. I had been given a copy of Upmarket adherence to the Victorian state government laws as well as code of practice document which gave me peace of mind. I would like to thank The Manager for taking the time to answer all my questions honestly and for their staffs professionalism making my experience of introducing "A new member to the family " an educational, compassionate and valuable time taken with care. I strongly recommend Upmarket pets from my experience as it complies with Code of Practice regulations which are adhered to. Thank you again to all Staff at Upmarket Pets.
They sent wrong items on a number of occasions and their customer service needs to improve! I…read moredefinitely won't be shopping with there again!
DogHouse
(3 reviews)
If this is not the greatest thing to ever happen for me and my pooch! Thor gives this place his…read morelick of approval and everyone with a furry friend needs to go ASAP! The customer service was absolutely sensational, the lady behind the counter explaining everything to us and going through all the different doggy treat options. There is a doggy cafe and a human cafe, order your pooch a doggychino and yourself a latte, head outside to the multiple different sitting options and admire all the other pooches. They have like gated sections for you to sit in and let your four legged friend off the lead while they wait in anticipation for the goods. Thor was treated to a turkey and cranberry doggycake and a doggychino, both which he loved and kept looking at me like mum am I really allowed to keep eating all this!
Unacceptable! It was…read moremy dog's first groom / hair cut. I had mentioned that he didn't like the hair dryer. After he was washed and they started trying to dry him, he started barking. The solution was to yell at him. Following this, he understandably continued to bark and so his face was held firmly so he could be directly yelled out. Then a hand was put into his mouth to try further to stop him barking. Interesting psychology to calm a scared puppy!!! Understandably we left without having his hair cut.
Brunswick Pet Shop
(2 reviews)
Opposite Barkly square, with its park towards the back of the car park, the Brunswick Pet Shop is…read morewhere my friend gets all their dog's pet needs. Quite a picky animal, I can safely say that dog sitting for a week once made me less of a dog person than I already was. Yes, she is an adorable Black staffie, but she's most cute when I don't have to feed her! The shop has all manner of dietary requirements covered, with both information on the signs and symptoms, ways to get tested, as well as all your foods and grooming needs. For those finding themselves lacking and in dire need of animal love. The Brunswick Community Pet Centre advocates Ethical Puppy Sales and can connect you with a breeder of the most adorable and loveable kind of pet just for you.
With so many pet products being sold online these days, and being efficiently hefted onto your…read moredoorstep - very convenient when buying food in mega kg bags - what would make you check out your local bricks and mortar? Ummm kittens!!! This store also doubles as a rescue centre with adorable kitty's hanging out at the back all vet checked ready to be taken to a loving home. I also spied a pet grooming area, where you have the option for the friendly staff to teach you how to DIY with their set up. Having good clean fun with your pooch without the mess and fuss at home - sounds like a win to me!
South Melbourne Market Pet Shop
It great to have a fully stocked pet shop at the market, though they don't offer any grooming…read moreservices, which isn't such a big deal. They also have a huge range of huge scratching poles and doghouses. The people who work here are very nice and are more than happy to help.
Victoria Market Pet Shop
I bought both my budgies from here, as well as my current cat carrier. I think the best part of…read morethis pet store is the animals. I can just stand there all day talking and playing with the kittens, puppies, guinea pigs, rabbits and birds. Along with all the usual products you can buy to pamper your pet, they also have aromatherapy sprays to calm them, strengthen their immunity, and keep them fresh. What will they think of next?
Found this store dirty and overpriced. One of the budgies for sale had a serious case of highly…read morecontagious scaly mites and needed to be treated ASAP. I'd recommend buying from a pet shop that cares for the health of the pets they sell.
Zoo Products
According to their website, Zoo products was originally established as the first ethical pet store…read morein Victoria and believes in the promotion of health and well-being of all animals. They apparently become the leader in the non-promotion of pet and livestock sales in a retail environment. But I didn't really know that when I went into this store. I walked in looking for a new lead for my westie and was pleasantly surprised by the great service and product knowledge. It's nice to know some people pride themselves on getting to know their products and being nice to customers. Good array of products with lots of different brands to choose from.
My favourite pet supplies store, the staff are very helpful and friendly. Excellent range of…read moreproducts including many products I've not seen elsewhere. They stock the vets all natural range of foods as well as Blackhawk and a few other healthful brands. Excellent range of dog clothing and pet beds.
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Awesome store for dogs (and probably cats). All the products are beautifully displayed and kinda…read morelooked like the Aesop for dogs. There's a wide variety of natural and healthy treats for pets, frozen raw food (very convenient if you feed your dog raw food), supplements, toiletries (washes, etc.) and accessories. Everything is nicely packaged and not terribly expensive. I bought the elephant fish bites for my dog and he loved it. I love how there's a wide variety of tastes so I can keep my picky dog interested.
NB: This review was based on the previous owners…read more Very, very, very popular store for dog grooming. So popular in fact that you need to book a month in advance at least, more during peak periods like Christmas. If you do manage to get a booking, you will be impressed by how clean and fluffy your pooch looks when you pick him up. The trade mark bandanna around his neck is also a cute touch. If you need to leave Fido there for the day after he has been groomed, there is no problem as there is a dog minding service for just such an occasion - capacity is limited though so you will need to book ahead. Murphy's also sells high end dog food, bedding, collars, treats and toys.
Love Murphy's Paw. Excellent staff, excellent service. Just not a fan of the 4-6 week waiting list!…read more My little Lucy always comes out looking, feeling and smelling like a little fur-angel. The cute little add-ons, such as free bandana or pretty pink bows on her ears is a really sweet touch. Highly recommend... also the day care service is awesome, they have a little play room for your fuzz babies... so you can drop off in the morning and pick up in the afternoon. x
Our boy puck Has been going to Andy's for sometime now, the staff there are amazing very friendly…read moreaccommodating and very professional.
I have taken my dog to Andy's for over a year. He comes happy and tired. His socialisation skills…read moretoward other dogs and humans has grown, as has his confidence. Harry loves going there and I have piece of mind everyday that he is being cared for, loved and exercised.
This would have to be one of the friendliest and most customer service-oriented pet store I have…read moreever shopped at. Not only that, the staff seem to know their stuff when it comes to asking questions about products, and often they have a personal anecdote and recommendation about what they do for their own pets. I've got a decent number of pets - two Bengal cats, a fairly young puppy, and a turtle named Neil. As you would imagine, I spend a bit of cash when it comes to looking after them all. Since Petstock opened in Vermont South, they've saved me a small fortune - as much as 25% on some items, and that's not on sale either. And thanks to them, Neil gets a steady stream of feeder fish instead of (or sometimes in addition to) those horrible frozen fish pellets. Neil likes the fish so much that he's adopted two of them, and one of those is now nearly big enough to need his own tank. If you're a breeder of domestic pets (my wife and I used to breed Bengals), they stock super large bags (like 15-25kg) of cat and dog food, and if they don't have it, they're happy to order it in. They also offer services like puppy school, and they have a good rewards program for loyal customers.
I'm a regular here. The prices are really low, there is a lot a variety and the people here are…read morereally quite nice. Since I've had a puppy, I've been buying her food at this shop and it's all been a bit of an adventure. See, she's a fussy little bitch. It has taken about five different types of dry dog food before she's found one that she likes. That would normally be a massively expensive exercise, considering I'm buying the good stuff. But Petstock Vermont South has been extremely helpful. All I need to do is return the opened package and they'll exchange it without cost to me (except when there's a price differential). They'e made me quite a fan. That is customer service.
Lovely small business with great owners who really know their stuff…read more Many thanks for the help in choosing the right kibble for my growing girls. Glad to be supporting Small businesses in my local community. Much better than supporting the large conglomerates. The owner really had much more knowledge about their products and advice was greatly appreciated.
Great business and really helpful staff. Love to support this these guys. My dog loves the food,…read morethanks!!!!!!!!!
I purchased a 5 ft freshwater fishtank and ongoing items needed to maintain the tank. The staff…read morewere unbelievably friendly and helpful. They remember their customers, so provide a really personalised service. Their knowledge is great, product range and prices are great. I can't say enough positive things about the store.