Parent Review - Please Read Carefully
Spanish versión in images.
Update: This review has been updated to include additional factual details for clarity and completeness.
I am sharing this experience so other parents can make informed decisions before enrolling their child. I wish I had seen a review like this beforehand. My intent is transparency, especially for families who rely on childcare subsidies and may have limited options.
My daughter attended this school briefly. During that time, we experienced ongoing issues with communication and transparency. The most concerning situation involved my daughter being injured on more than one occasion--twice by the same child within a matter of weeks. When I asked why my child was hurt more than once in such a short period of time, the Director became defensive rather than responsive.
On both occasions, I was not notified immediately.
After the first incident, a vague incident report was placed in my daughter's backpack for me to discover after arriving home. The report was written on Mt. Tahoma letterhead, which was confusing and concerning, as my child does not attend that school.
During the second incident, I arrived for pickup while my daughter was still crying and visibly distressed after being struck on the side of the head by the same child. The teacher who brought her to the gate did not know what had happened, and the Director also appeared unaware. My daughter was initially handed to me as if nothing had occurred. Only after it became clear that I was upset and would not leave while my child was crying, red in the face, and hurt did a staff member offer an ice pack.
When the Director arrived, she was unable to explain what had happened. When my daughter identified who hit her, the Director stated, "No, it wasn't him," without clarifying who was responsible. Although my daughter clearly stated she was hit, the school insisted she had been "pushed onto bark." Bark would not cause a bruise on her ear or the contusion later diagnosed by urgent care.
The conversation with the Director and owner was brief and uninformative. Neither acknowledged who hurt my child or clearly explained what occurred. Instead, the incident was repeatedly described as "normal child behavior," and it was implied that my daughter's actions caused her injury. Some children at the school are as old as six; my daughter is only four. No apology was offered, and no prevention plan was discussed unless I specifically asked.
An incident report was not offered. I requested one and was told it would be provided, but it never arrived. After following up, I eventually received a report that lacked key details, including staff names and a clear explanation of how the injury occurred. Most concerning, the report focused heavily on my daughter's behavior in a way that implied she was responsible for being hurt, while also stating that a teacher witnessed the incident and did not intervene to prevent injury.
In a follow-up email--after I continued requesting a corrected incident report and additional details--the Director suggested that I consider withdrawing my daughter and placing her in a private in-home daycare, stating that my concerns reflected "very specific needs," rather than addressing how the school would ensure my child's safety.
Beyond the physical injuries, my daughter showed signs of emotional distress while attending this program, including difficulty playing with peers and fear associated with school staff. Since leaving the school, these reactions have continued. I have not been able to return to work since November, as attempts to transition her into other childcare settings have been unsuccessful due to her extreme distress and refusal to enter facilities. The emotional impact on our family has been substantial.
What troubled me most was not just the incidents themselves, but a pattern of delayed communication, limited transparency around supervision, and dismissal of legitimate safety concerns.
I have since withdrawn my daughter and am sharing this to encourage other parents to ask detailed questions about supervision, injury reporting, communication practices, and how children are supported emotionally.
This review reflects my personal experience as a parent. read more
