Wonderful staff and trustworthy care. Everything is always spotless and clean upon arrival. The…read morestaff are kind to the Patience and communicate clearly with the parents.

Truly outstanding--the staff was incredibly informative, and the doctors went above and beyond to…read moreensure each parent felt completely comfortable and well-informed before, during, and after each step of the visit. As parents of a child with high anxiety, we are deeply grateful for the extra care and thoughtful explanations provided by both the dental staff and doctors throughout the entire process. They showed a genuine commitment to patient care, taking time to explain every procedure so clearly that it made a world of difference not only for our child, but for us as a family. Exceptional Staff Communication From our first moments in the office, the team kept us fully updated, patiently answering all questions and never making us feel rushed. The staff's warmth and transparency about each procedure established an environment where both our little one and ourselves felt safe and supported. Outstanding Patient Care Our child's dental anxiety was met with genuine empathy--doctors explained every step, letting our child know what to anticipate and why, alleviating much of his fear. Their attention to his emotional needs made the visit positive and ultimately successful. Procedure Transparency and Family Comfort When anesthesia was required, the doctor thoughtfully went over every detail with us beforehand, ensuring we knew exactly what to expect. Afterward, they continued to check in, answering follow-up questions and providing clear communication so that we could care for our child confidently at home. Thank you again to the entire team for easing our family's stress during what could have been a very intimidating situation. We would highly recommend this dental office to anyone seeking dedicated, knowledgeable, and caring professionals for their children.

Dr. Amy is truly an amazing children's dentist, and we are beyond grateful that we found her! She…read moreis so patient, incredibly knowledgeable, and makes every visit feel calm and positive. Her staff is just as wonderful--everyone is kind, welcoming, and attentive. They always make it a 10/10 experience for Sienna, which means everything to us as parents. We couldn't recommend Dr. Amy and her team more!

This has been the best dentist experience for my daughter, every single time. The entire team is so…read morewelcoming, patient, and gentle with kids. From the moment we walk in, they make her feel comfortable and relaxed, and she actually enjoys coming to her appointments! Dr. Amy is truly the best -- kind, calm, and so good at working with children. She always takes her time, explains everything in a way my daughter understands, and makes sure she feels safe and confident. You can tell she genuinely cares about her young patients. The office is always spotless, organized, and everything runs smoothly. They're great with scheduling, great with communication, and every visit goes perfectly. My daughter leaves smiling every time. If you're looking for a kids' dentist who treats your child with kindness and top-quality care, this is the place. We couldn't be happier with Dr. Amy and the whole team!

As usually Dr Lam and her staff did excellent care for our dental health…read more Efficient appointment schedule, friendly welcome, dedicated and professional technicians. After each service, we have Dr Lam or Dr Kim review and provide needed recommendations to take care our teeth. We greatly appreciate Premier Dental and highly recommend to all.

I have always appreciated the care I received from Dr.Kelly, I highly recommend her to anyone who…read moreneeds a good dentist. I didn't go to her office but she referred me to a lab that helped me with my procedure. And everything went great. The office is a great facility and the people who work there are really good and helpful.

After having such a bad experience with a previous pediatric dentist, my expectations were that…read moremuch higher coming into this place. This place came highly recommended by a very close friend of mine so i thought i would take a chance instead of having to research other places... and wow, this place, so far, has been nothing short of amazing. Front office was very friendly, greeted us with a smile.. very helpful. The wait wasn't long at all since we had an appt. at 8am and we were seen almost immediately. The dental assistant who took my son's xray, was super fun and likable. I can hear her cheerful voice from the room and all she did was praise my son. She escorted my son to the room where i was sitting and told me he was a rockstar. It felt great that my son listened to her and had a huge smile on his face. The dentist, Dr. Marcelo, was friendly, personable and thorough. I loved that she cares about the way children perceive the dentists as a not-so-scary place. She likes to make sure children understand that dentists are people who help their teeth, not hurt them. They use terms like, 'wiggle party' instead of pulling teeth out. She also explained everything to me very clearly and in ways i can understand (and repeat back to my husband who wasn't there lol). The front office was also very helpful in listing out the treatment plan broken down by sections with the costs. It was very clear and straightforward. Also, the cost is exactly how my insurance company listed so i know its legit. This dental office has been everything i have been hoping a pediatric dentist would be. I was so skeptical after having one of the worse experience with the previous one, i had to write on yelp to make sure others can learn to trust again! Thank you to the entire staff.

I will never take my son here again…read more I've been bringing my son to this office for about two years, and unfortunately the experience has consistently been uncomfortable. The front desk staff has never been very welcoming, and there is always an odd, unprofessional vibe. Important information is rarely communicated ahead of time -- I've always had to call on my own to figure out prerequisites before appointments. My son has previously had negative reactions to laughing gas, becoming more fidgety rather than calm. I clearly expressed this concern before his appointment. Despite this, they attempted to proceed, were unable to complete any dental work due to his reaction, and then still charged me $100 for the laughing gas -- stating they "reduced" it from $180 as if they were doing me a favor. No work was done. They explained that they are not responsible for "behavioral issues" and that there is a 15-minute cutoff, after which they still charge even if treatment cannot be completed. This policy was never disclosed to me beforehand. I find it unacceptable to be charged when no services were provided, especially without transparent communication. If you come here, be aware that policies are not clearly explained, preparation is lacking, and you may be charged regardless of the outcome. Between the poor communication, unexpected charges, and overall attitude, I will be finding a new dentist for my son.

Love it! This is probably the only clinic where we've never had any issues…read more The staff is very friendly, and my kid is always happy to go there -- no fear, no anxiety, no worry about getting hurt. As a parent, that peace of mind means everything. The care quality is good.

Visited this office as a prospective new patient for my daughter after recently moving to the area…read more Unfortunately, the professionalism and customer service at the front desk from LUCY were extremely poor & embarrassing to have such someone as the face of the establishment greeting your potential patients or worse of all you're returning regulars yikes The employee working the front desk did not greet or properly assist upon arrival and remained seated throughout the interaction! while requesting documents from across the office she sat in her little rolling chair. The entire time made me walk every single card and document to her mind. You the chair that she's sitting in is all the way in the back she's not even walking up to the counter to greet or take paperwork or cards from people she's sitting there on her phone making people walk up to her disgusting, these are the type of people you guys hire to be the face of your business? Yikes . When asked about insurance verification alternatives, no effort was made to provide assistance or solutions. The interaction became further concerning when I briefly took a photo of publicly displayed flyers on the front counter and was immediately met with yelling and aggressive communication from staff. What is going on in this establishment that they are so afraid of cameras recording or anything that has to do with taking a photo inside the establish? That itself is raising red flags. They needs to come inspect this place. First impressions are important, especially in a pediatric healthcare environment. Based on this experience, I will be seeking care elsewhere.

The entire office staff is great! Dentist is thorough and nice . They run on time and got us in and…read moreout quickly.

6 years later and we're still so grateful to have found this office. Dr Nguyen, the front office…read morestaff and back office staff (Maddy and Lupe) are all amazing here. The kids love coming to the dentist, which is in itself a relief and speaks volumes of the kind of experience we have every time. They are thorough, take their time, and make sure to answer all questions. We love this place.

Amazing establishment with outstanding customer service, employees and Dr. I brought my oldest…read moredaughter Bianca here by a referral and loved it. They make my daughter feel comfortable and they were very informative of the process of her braces, so good I have now started my youngest daughter Sophia on her braces adventure!!! Definitely will always recommend this place to anyone that asks me about an orthodontist. Thank you ISmiles!!

The staff here s amazing we have been patients over 3 years! The dentist is amazing front office…read morestaff is amazing in the back my daughter loves TJ!!! I highly recommend them for braces!!! Thank you to all the staff!!

I've been going here for about two years. she makes going to the dentist as fun as it can be. It is…read morethe dentist after all. I love Dr. Tran. She's nice and pleasant, making going to the dentist easy. She makes it as fun as it can be. It is the dentist after all. I would see the only approve Mensch I'd like to see. Is there not as fast as I'd like appointments take a while.

I wanted to give this dentistry zero review!!!…read more Here is the story! I made a loan for a one-tooth implant starting from 10/26/2021. An assistant manager kind of woman at the front desk showed me the one-implant original price ($6,658.00), but she gave me the final total cost of the loan $5,811.20 because she said in-house dentistry discount. She made me an electrical sign for the original price of $ 6,658.00. And later she made me sign again for $ 5,811.20. At that time, she told me to rest assured that this price difference would change on the system. And she said the total bill was $ 5,811.20. After that, I received my first bill from the Smile Generation that this dentistry has. The invoice showed the original price of $ 6,658.00 instead of $ 5,811.20. I visited the dentist's office and told her about it. And she promised me a refund of $846.80 ($6,658.00-$5,811.20) A few days later, when I logged in to my Smile Generation account, I was able to confirm the refund, but the refund amount was -$ 651.25 instead of the full difference of -$ 846.80. I again visited the dentist 3 times and complained about it. Every time I visited, she promised to refund the difference of -$195.55 ($ 846.80-$651.25). However, I couldn't confirm the refund after a month, so I visited the dentist again. She again said she would refund it. But nothing happened. I went to the dentist at least 5 to 6 times and made a complaint. This was wasting my time. It was already 3 months passed. Never refund. In the end, I talked to the office manager on 1/26/2022. He confirmed the final difference of $195.55 in the system in front of me and my wife. He promised he would process the refund.  but he said it would take a month. (I doubt why it took so long. It's impossible.) because the first refund ($651.25) I could confirm was just a few days... but he said a month. I tolerated and agreed with what he said. I waited and waited. However, even after a month of 2/26/2022, the refund of $ 195.55 had not been confirmed yet. It was already 4 months passed. I decided to contact the Dental Board of California.  Thomas Trevor is the main dentist and CEO of dentistry. He has the responsibility.  I emailed him directly. I told him that I assumed that his staff (manager and the assistant kind of woman are cheating patients like this and they use the difference of the amount for their own money) I contacted lawyers and they gave me several advice. I also decided to give a bad rate about this dentistry.  This is CEO's management issue. He needs to control his office manager and his assistant. They are very fishy. They are not sincere. I emailed this dentist 3 times but never replied. Very irresponsible after all... My last day of the dental appointment was 2/12/2022.  At the time, money -$195.55 was not refunded. The Dental Board of CA (DBC) emailed me back and care about this matter. They mailed me in the middle of March 2022. Waited and waited... I finally confirmed -$195.55 in my smile generation account on 4/1/2022. It took more than 5 months. What is this!!! I am sure that they never refunded me if I did not contact DBC. Also, I asked for my teeth cleaned. They showed me the total price of $1381.00 with so many service items. It's so expensive just asking for only regular cleaning. I didn't need to have such a deep cleaning. I asked the fishy manager that I just wanted to do the regular teeth cleaning. Then he said they wouldn't give me the cleaning. I needed to do a $1380.00 cleaning. I am sure this dentist, especially the tricky and swindler manager there... ripped patients off! Please be careful all!

Super nice and patient staff! No one really "likes" going to the dentist but coming here is a…read morebreeze and not a complete anxiety attack. Little small waiting room but they moved clients in and out pretty quick. They filled a couple cavities and cleaned my teeth at a very reasonable price. Took two trips to handle the cavities cause they were on separate sides so they recommended me come back to finish up so my mouth wasn't numb alllll day lol. They numbed just a enough, not like some dentists that over numb and it lingers most the day.. they do it perfect here where it's just enough and wears off pretty quick thereafter.

Extremely disappointed that dentist office called to cancel my tooth extraction because they did…read moreNOT have a particular tool. I took the day off from work. I've been in pain for nearly 3 months. They knew about my appointment since December! I was so upset. I asked if they can open on Saturday? I can't believe they don't prepare very well. Nope wouldn't open as a favor for their error!

Dr. Olex and staff are beyond amazing! If your kids have anxiety with the dentist, this is the…read moreplace to bring them. My 7 year old had some fillings that needed to be done. The level of care she received is exactly what I want to see as a parent (who also has anxiety with the dentist ha). The ladies in the front were all nice and helpful. I can't say enough about Dr. Olex and the hygienists. We had two different appointments and she received the same care and comfort for both. It was her time getting work done and her first time with laughing gas and she did so well! Huge thank you to this great team. And random side note: I love that they have individual rooms. Most kids dentist offices don't.

I would maybe give 1.5 stars because the dental hygienist was actually really friendly and good…read morewith my son during cleaning, but there are a couple of red flags to note about this office. I came here one time and never returned. The thing that really rubs me the wrong way is when I took my toddler here (2years old), they insisted that I had to do X-rays. I was pregnant at the time and also didn't see a need for x rays considering he is so little and wouldn't sit still anyways. They first told me the paperwork is only in case it was needed. Once we were brought in they proceeded to do the x ray anyways and asked me to step out of the room. My son obviously was throwing a fit upon me leaving. A moment later they let him into my room and said the x rays were done. At no point did they show me the x rays, which means 1. It wasn't done. 2. They exposed my son to x rays without the need or ability to successful obtain it. As a professional, they should have been aware and not even attempt instead of pushing me into it and telling me that the exposure is very low. When the dentist came in she never once showed me the x rays. Instead she gave him exam and prodded around his mouth before telling me he has two cavities because there is a sticky surface and recommended that we fill him. If there was an x ray it should be a dead giveaway. If there was no x ray they should've been honest about it and NOT EVEN TRY if they knew he wouldn't cooperate. Disgusting money grab and 100% unethical. Anyways I didn't feel comfortable and went to get a second opinion. The second office didn't even want to do an x ray and told me they wouldn't recommend it at his age bc unless he is able to sit still and bite down, it would be really hard to do and not worth exposure. Anyways we are 9 months out and still no cavities. Please get a second opinion and stand your ground if you are not comfortable with something the insist needs to be done. I was not going to write a review but they reignited my annoyance when they called me about a billing issue that apparently happened with the insurance and a check not being sent to the right address. Mind you my visit was over 6 months ago. They asked me to call the insurance and have the check resent. I feel like this was a bad experience from beginning to end.