We needed new paint for our kitchen, and we decided to try Sherwin Williams instead of going to a…read morebig box store, and I was really pleased. I ordered two gallons of paint, and it took less than ten minutes to order it, have it mixed, and pay. I also like a lot of the Sherwin Williams features. When you create an account, they save all of the information on any paint that you order, so you can always match it exactly. They also had every accessory that I needed, and the paint was high quality. I was able to buy a giant sample kit that has every single standard color and is bound together into a flip book. I think it will be really useful for years to come as I do renovations. I will definitely be returning!!

We purchased $2000+ with of paint and primer to paint the exterior of our brick house. After…read morepriming the house and painting 15 gallons worth of paint we discovered that they have us the wrong paint. We had ordered Greco Villa (7551) and they gave us Summer White (7557 - a very yellow base) by mistake. We thought that we had simply made a bad choice of paint, but it turns out that the mistake was not on us. After speaking with two employees and the assistant manager, they informed us they could not find us in the system and that there was nothing they could do. They did not rectify the issue, or even offer a discount on paint. Their excuse is that it has taken us two years to discover their mistake and therefore the problem is no longer theirs ( as if there is an experation on doing the right thing). Now we have to repurchase 20 gallons of paint. Update: I have changed my review from a one star review to a three star review because corporate got involved in the situation and things were made right. I'm thankful things were made right and would like to give them credit where credit is due.

Went in today with my husband to pick out paints. The first time we came in we bought samples. The…read moreentire time the girl at the front and who I'm assuming is the manager talked football the entire time, and when we asked ONE question interrupting her non stop talking, the girl rolled her eyes at us. My husband went back in today to get several gallons of paint, and the girl was so unhelpful that he left. You guys lost a few hundred dollars of business from us all because you were annoyed at us interrupting your conversations. And yes, he heard you say, "he won't be back".

A big shout out to Jerry and Trent who helps me pick the color for my bedroom while I am so lost of…read morewhich color to pick. Both of them are very patient educating me about paint and the selection of color. With their help, I was able to narrow down my options that would make sense for my house and bedroom. I am glad that Sherwin-williams hires great people like Jerry and Trent. Great business model providing VIP experience to me every time I go to Sherwin Willaims for paint. Thank you both of them and all SW employees who has provided for great customer service.

Nice people, very slow. Was the only one in store when I got there for a paint match and 3 people…read moregot in and out of the store before me and 2 had gotten paint matches by another employee. I was very annoyed.

Hats off to Claudia Vega at Store #701003 in Indianapolis…read more Upon a recent visit, Claudia provided exceptional service. She is very knowledgeable of the products and services. She listened carefully to my need and offered an excellent solution. All with a very friendly, courteous, patient and professional attitude. Thanks to Claudia for offering me an excellent shopping and painting experience.

Extra props to the guys that work here. I brought in a textured wall paper sample from spoon…read moreflower, that could not be color matched, so I was able to find a really close color of a deeper value, had them add a shot of white to it, and it worked perfectly. I was panicked after going two places that didn't have colors even close to this particular wallpaper I was trying to match, so thrilled that Sherwin-Williams was my problem solver and saved the day!

This location serves the general public. The customer service was outstanding. My husband and I had…read morea great experience purchasing paint for our home here.

Great service both employees couldn't ask for more thank you. Great value with 40 present off.read more

I got the paint I needed for my living room here. I did all the research first, thank goodness…read morebecause the 2 kids behind the counter were no help at all until I asked where the extra paint rollers were kept..then I got an "over there" with a pointing finger. I stared at colors for about 30 minutes next to a lady who had been there when I walked in. Nobody asked us if we needed help. We ended up helping each other, and it worked out well. Go with a list, because I left the store with the paint and no stir-sticks...which they didn't even offer me at check-out. This was back in October, so I'm not sure if things have changed. I past by the store yesterday and I remembered I forgot to YELP.

Great paint but horrible management at greenwood location. Greenwood Store is always understaffed…read moreand lines are always 30 min wait. Strongly recommend going to 135 store management their always has 3-4 people staff. And lines are about 10 min. Normally I go to 135 store for this reason but today I thought I would give greenwood location a second chance. Well I will try in about 12 months to see if management has changed.

We came in minutes before closing and Dom helped us as cheerfully & professionally as if we were…read morehis first customers of the day instead of the ones keeping him late. Excellent service - we will definitely come back again.