A large picture fell off my living room wall a few months ago and delayed getting it fixed. Finally I went to Michael's & they said they couldn't fix it, seriously?! The manager suggested I find and use a local shop that specializes in fixing frames, etc... because was told due to it's size it would be custom work. Michael's is giving away business? It's a large conglomerate and within 1km of my house. I go to Yelp & find this place with good reviews so check it out and am I glad I did! I called in & explained the situation and they were ready to welcome the picture and felt they could fix it but still wanted to see it first. The people I met with for drop off and pick up were all too accommodating & very nice & friendly, parking was good with drop off but had to park elsewhere for pick-up. Was told the repair was not custom due to it's size. They secured the 4 corners that came apart and re-secured them as well with new backing paper, glass and with spacers and back hanging wire doubled up all for a very reasonable price. Was told the work would take a week but it was ready in only a day!! Price was good and the people were completely professional and very friendly, chit chatty. Why did I not go here first!? I really prefer to support local businesses, not the conglomerates. Great job Sally & Janet!! Thank you from another happy, satisfied customer! read more