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My Dog's Spot

3.6 (62 reviews)
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Updated 2 weeks ago

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Before the sore started to leak like in the other photo. This was the day of the service and they are  swollen and red behind her ears

This is really long.... I want to start this off with, i was going to chalk this up as a giant learning lesson and letting it go. But as the days go on, i just wouldn't be able to stand myself if this happened to anyone else. I took my 2 Great Pyrenees to a local groomer on Friday 3/31. I have been going to her for a few years. She even noticed something was going on with my husky weeks before she passed, that the vet overlooked. So i felt i had a relationship with this business. I haven't been to her for a service in a little over a year due to just in general life busyness and doing at home care. I wanted to get them in for a deep shedding and some sanitary trimming. I dropped them off around 1pm, they told me it would take till 5/6. The last time i went, i paid $100 for my GP and $85 for my husky to do a deep shedding back then. So i ASSUMED that it would be around $100-120 each for both due to that being the pervious price range - as NO pricing was discussed or displayed at this time of drop off. No pricing was listed on their IG/FB page and no business website either. Which I should have taken as a sign. So i get a mid service call saying my younger GP( a yr old and has never seen a groomer), saying her "puppy fur" was never deshedded correctly and it's matted at her skin. I brushed her weekly and never noticed this but, she's the pro so i listened. She told me the dog needed to be fully shaved to start over. She needed permission to do this. I was in totally shocked. I asked if there will be any long term issues with her fur growing back and she said, there shouldn't be but they couldn't say yes or no. I trusted her and said, if you think that's the only best option, i trust you. Minutes later, i pop onto Google and see that, that's the worst thing you can do for a double coated dog. So i start to panic, call her vet and who was modified that the groomer would even suggest this and she's never heard of this happening before. I immediately get off the phone, call them back around 20 min later and it was too late, they were almost done. I go to pick them up a short time later. I arrived with my kids, go in, the groomer states there was literally nothing she could do to prevent this from happening. I told her what i read and what the vet told me and she brushed it off as if she didnt hear me and walked away. So I'm standing at the counter, kids yelling from the back of the car to bring the dogs out, the employee says, should i wait to bring the dogs out until she pays? Which at the moment kinda sounded weird but i didn't think too much of it. I hand her my card and she says $450. In complete shock, my dogs come running out, i see my shaved dog, kids are still yelling and there was so much going on, i was just flustered in shock. I sign the slip which was my BIGGEST mistake and walked out. On the drive home i realized what just happened, i called to talk to the owner and tell her how i felt like i was just taken advantage of but they were gone for the day, so i left a voicemail. I get a call the next morning from the owner. I tell her my side, how I've paid Xxxx for previous appts with her, i assumed it was the same since there was no talk of pricing or any posted( AGAIN GIANT MISTAKE ON MY PART), how I'd appreciate it if she would refund a percentage to show she hears the issues from a loyal customer and understands the whole situation. She tells me this whole story of inflation, which I agree and tell her i don't want a full refund, just something closer to what i was paying before. I even mentioned "Even $50, $75, $100 refund to just show you did not tell me a price and there was a huge malfunction within this service". She then tells me she can't and she wishes there was something else she could do that's not money. I asked what her suggestion was as I'm open to getting this fixed. She says " i dont know, maybe I'll search on Facebook on what to do if someone doesn't like your grooming service. " I said, so then should I stop my transaction and take this up with my bank? She replies with, "I'll then sue you for 3x the amount plus wages lost." At that moment, i knew she was someone who has done this before to other customers and there was no reasoning with her. I ended it shortly after that and wished her luck. As that day ended, the back of my dogs ears became swollen as she saved so close to the skin, it's now as of today, infected. She has bruising on her nipples which wasn't there before and all these random sore spots. Yes, i should have had pricing before hand, i shouldn't have let them shave her and most of all, never let her swipe my card/sign it. Giant learning lesson 100%% I'm just hope this never happens to anyone else that goes to her. I know have to take her to the vet to be checked over with her sores all over her body. Happy to post pictures if this review will let me.

He's so chill because he knows he looks good.. He really has the attitude of don't mess with me because I'm fine..
Jules D.

I just picked up chewBacca.. he is soooooo handsome.. his puppy cut is amazing.. his confidence is at a 10.. he is so fresh and so clean!!! Thank you so much for making my vision of a dream puppy come true!!!!

Dozer

I took my Bernies Mountain dog to them today and was so nervous because I had a bad experience someplace else. They did such an awesome job. He looks amazing Thank you sooooo much

Julia Y.

We took our puppy in for a grooming/bath etc. and our friend recommended this shop. First of all my mother doesn't speak well English and the worker informed her she would "do her best" to bath and groom him. I'm not sure if they offer bathing? But she did not give him a bath and on top of that she shaved way to much off the sides! Puppies need their fur and she obviously did not realize he's only 2 months. Their May have been communication issues but if you explain your business products like grooming styles/bathing/nail cutting etc. their wouldn't be issues like this. Defiantly not worth $45 (The photo on the r

Meghan W.

I have a shih tzu and both my husband and I are not 'show dog people". We like to keep his hair "longerish" but nothing like you see on TV at the dog shows... oh heavens! So when it is time to go to the groomers Wicket (our little guy) has a few mats (and I do brush and bath him weekly myself... I think I had to throw that in b/c I was feeling guilty! HAHA) Every time we go to a groomer the same thing happens... we tell them we understand he has mats and know that you will probably have to cut his hair (AKA shave) him shorter than we like. We ask them to please keep his face round and not cut it in towards his jowls so he ends up looking like that flying dog Falcor from the Neverending Story. But... when we pick him up, he looks 10 pounds lighter and I want to hop on his little back and fly away with my fist in the air so the " the nothing" won't get me. My husband is way more critical than I am when it comes to the groomer too but would never say anything. So... this time began the same as the others. Always off to a good start. The place is SUPER cute. I would love to stay there for a day. It is clean and very inviting. A few hours go by and I get a call from my husband... he is almost yelling at me (IN A GOOD WAY). We knew Wicket had some bad mats going into this visit so we were not expecting anything short of a buzz cut. The call I received was an overwhelming RAVE review of how amazing our dog looked. The groomer took the time to brush out his mats, trim his hair, and trim is face exactly the way we ask. I got off the phone with him and called the groomer myself and thanked them as they must have done an outstanding job as my husband just called and literally yelled at me about how amazing MY DOG SPOT is!!!! When I got home I was a bit surprised as this was the best grooming job our dog has ever received. I HIGHLY HIGHLY HIGHLY recommend My Dog Spot. Not only do they do an outstanding job but the whole shop is just adorable and is like a day spa for your most loved pet!

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2 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

Excellent for our dogs! They are very accommodating and lovely people! Please support this small business in Lincoln!

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5 years ago

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2 years ago

Very reasonable prices and excellent service. I trust them with my baby girl. They are very gentle with her, even though she is spoiled!

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5 years ago

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8 years ago

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3 years ago

I got charged with a $10 handling fee for my 5 pound dog She was "chasing blood" SHE IS 5 POUNDS and does not harm anyone.

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3 years ago

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4 years ago

I love the ladies here. They always take such good care of my corgi girl!!!! Great attitudes and just really care about the animals!!

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6 years ago

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3 years ago

This place is amazing! They are great at handling my very nervous dog. I get his nails trimmed here whenever I'm in Lincoln:)

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5 years ago

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7 years ago

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8 years ago

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5 years ago

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15 years ago

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6 years ago

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6 years ago

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5 years ago

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7 years ago

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6 years ago

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10 years ago

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8 years ago

Samantha, Nicole, all the ladies at this doggie day spa are amazing! I highly recommend this business to all furr baby owers!!

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6 years ago

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13 years ago

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9 years ago

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9 years ago

I love this spot! They make my babies look great! Loyal customer!

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9 years ago

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14 years ago

Business owner information

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Pamela H.

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13 years ago

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Pamela H.

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15 years ago

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10 years ago

The only groomer that did a great job here was Kayla, taking my dogs to Fashion Fo Paws now, they do a great job EVERY time.

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14 years ago

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Pamela H.

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7 years ago

We get #7 haircut for our 3 dogs. They always come home happy and clean. They always accommodate us if we need to change our appointment.

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11 years ago

Used this shop for 5 years Now under new ownership messed up or Schnauzer s cut Not going back

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9 years ago

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Review Highlights - My Dog's Spot

Samantha, Nicole, all the ladies at this doggie day spa are amazing!

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Grooming By Susie - Grooming, then backyard zoomies, then this photo.

Grooming By Susie

(21 reviews)

We've been bringing our beloved 6-year-old Goldendoodle to Grooming by Susie for about five years,…read moreand they've been consistently wonderful. If you have a doodle, you know the coat can be a lot to manage. My doodle has a pretty curly coat, so having a careful, experienced groomer really matters. Susie (the owner) and her team always do a great job with her. I try to stay on top of brushing at home, but sometimes she gets into mud or water and I don't dry and comb her as well as I should... so she occasionally shows up a little matted. Susie and her team are always kind about it and get her looking great again. I also really appreciate that they communicate, like when they've called to let me know she was more matted than expected and that they might need a little more time to take her coat a bit shorter than planned. The biggest sign that this is a place that truly cares about dogs: my doodle is excited to go. As soon as we park and I open the car door, she pulls me straight to the shop door. No hesitation at all. Everyone here clearly knows and loves dogs, and it shows in how comfortable my doodle is there. After five years of bringing her here, I wouldn't take her anywhere else. My little love bug always comes home looking fantastic and happy. The photo I added here is post-zoomies shortly after we got home from grooming this afternoon. If you're looking for a groomer who understands doodle coats and genuinely cares about the dogs they work with, Grooming by Susie is the place.

I just wanna say to Julia who works at Susie's grooming. You did an amazing job with Stevie and she…read moremisses having lunch with you. Thank you for taking care of my fur baby Stevie Lynn she misses you guys tell Lay hi and maybe later on if Felicia is busy and can't do Stevie Lynn then Julia can do Stevie Lynn and have lunch with her lol but you did do a good job and I'm sorry but if anyone needs a good groomer go to Susie's groomers and ask for Julia if Julia can't do you then call fashion FO paws and ask for Felicia

Woof Gang Bakery & Grooming

Woof Gang Bakery & Grooming

(13 reviews)

Took our dog Bear here just to do a quick nail trim while I had to go run errands in the area. They…read moredid a great job with our dog Bear. The shop is super cute With all the dog treats and the different designs. They have everything from fresh dog food, dry dog food, specially needs dog food, plus raw hide treats, clothing, leashes and collars too. Came back the day before Labour Day about 11am to drop our dog off for a full groom. The lovely Maddie did our dog's nails last time and this time she was grooming him. It was nice he was someone he was familiar with. As soon as he was ready they texted us to pick him. He came out looking so amazing and smelling good. And what a cute bandana he got from them. We love the staff here they're super nice. We will definitely be back again with Sir Bear. We definitely highly recommend this place for all the dog lover

Honestly, I am pretty disappointed in my dogs grooming. A few weeks ago I brought my golden (Max)…read morein to have his paw pads shaved out. The groomer did a great job & was very friendly, so I scheduled an appointment for a full groom on 4/19. The staff & groomer were very friendly during check in & I was nervous bc my golden can be a little rambunctious (he's still very young) & has only been professionally groomed one other time at Petco. I asked them to "clean up his edges" & we discussed trimming and evening out the feathers on his legs, abdomen, tail & buttocks + nails/paw pad shave. I didn't really inspect him when I picked him up (why would I? He looked clean, fluffy, not injured & eager to leave so no need to do a full inspection right then & there) - but when I got home and took a closer look I'm very disappointed. They literally accidentally shaved a chunk of fur off his back, they didn't trim his tail or butt at all and the trim job on his abdomen/leg feathers is so sloppy and uneven! I included photos. I'm sad to say Petco did a better job than this and even I myself have done a better job trimming him at home. When I picked him up I asked them how he behaved & they said that he was good/no issues, so not sure why this haircut happened (I'd understand an uneven haircut or a chunk of fur missing if he had been a nightmare and not cooperating but I was told he was a total sweetheart). For what I paid I'd expect at least even cutting & not a chunk of his fur missing. The fur on his chest was evenly trimmed & his paw pads/nails looked nice so at least there is that. I don't like writing negative reviews, especially when staff is friendly & I otherwise had a good experience - but really this haircut is so bad/uneven/they don't even trim half the areas I asked - for $150 (with tip) I feel cheated.

My Dog's Spot - groomer - Updated May 2026

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