This is a great dentist office! From Rachel to Susie to Cindy to Yolanda to Dr. Dickson himself, everyone if fantastic, extremely helpful and very patient with a nervous dental patient such as myself. I have been going here for a few years for cleanings and recently had some necessary dental surgery done. They played my favorite playlist, put HGTV on the screen and made me extremely comfortable with a cosy neck pillow. Everyone is always in a great mood and they put everyone at ease not matter what they are there for. Thank you to the staff and Dr. Dickson for being so great! read more

Wonderful cleaning experience! Salam was exceptional and very patient. Anyone with dental anxiety would embrace her gentle demeanor. 5 stars to Dr. Dixon and his whole team! read more

I changed to Dr. Dickson because he is my husband's long time dentist and I felt very well taken care of with a lot of clarity and explanation. After a few hours of treatment that night Dr. Dickson reached out to check on me and that and Amal and the entire staff are just amazing! read more

Amazing dentist! Dr. Dickson is just about the best dentist you could see. Dentists get a bad wrap but I'd come here 10/10 times than go to a doctor. I love the staff! Do yourself a favor, go here for your dental needs. read more

Another great visit with My Dentist in Plano! Always welcoming and professional. Dr. Dickson is awesome as is his staff!

Dr. Dickson has been my dentist for over 20 years. I can't imagine going anywhere else. He is highly trained and a leader in his field. He is a perfectionist and does outstanding work. He cares about his patients and takes his time with each person so you are getting the best treatment and outcome. He explains the procedure you're having and answers every question that you might have. On top of his great dental skill, he's a really nice guy that talks to you and puts you at ease. Going to the dentist can be stressful for some people, but Dr. Dickson takes away that stress and makes you as comfortable as possible. His staff is top notch as well. If you're looking for a dentist, I highly recommend Dr. Dickson at My Dentist is Plano. He's A ++++++ Sharon Green read more

My Dentist in Plano is amazing and I wouldn't go anywhere else for my dental care! Dr. Dickson is caring, patient and gentle. I typically get anxiety when I get work done- but it was an absolute breeze with sedation. Best nap I've ever had and didn't feel a thing. Katrina is also amazing, her kindness and hard work definitely didn't go unnoticed. They are also in network and are affordable, especially for the type of care you receive! read more

Hygienist Salam and Dr. Dickson are the best! I've been going here for many years and actually to forward to visiting the dentist. Salam was very friendly--they all are. read more

Dr Dickson and his team are very knowledgeable and provide outstanding care to their patients. Thank you for everything you do! Thank you Dr Dickson, Catrina, Monica and Angela for your help today!! read more

Had a few fillings today and didn't feel the shots at all. A lot of attention paid towards making me feel comfortable and pain free.

I had several crowns done here, it's been a great experience, I have always trusted Dr Dickson with my dental needs. Now they can complete the procedure in one visit, not like previously, you need two visit. read more

Ive been coming to Dr. Dickson since I was a young child and now I'm in my thirties and still love it here! Susie always does such an amazing job cleaning my teeth! Shes so pleasant to talk to and friendly which makes coming here a great experience for me! Highly recommend this office! read more

Lauren and Monica are the best. From the very second I walked in I felt welcome and valued. Catrina and Doctor were awesome. One of the best experiences in a dental office ever. read more

Be careful dealing with this outfit. I went there for a cleaning & they're in my dental insurance network. I'm allowed 2 cleanings yearly @ no cost. For some reason Lynn in their office decided I should be charged like I was out of network or had no dental insurance? I had to send her a statement from my insurance company stating I didn't owe them anything. Rude condescending wretched person would be my description of dealing with her. CD read more

Dr. Dickson starts out as a caring individual , the handshake and all, that where it ends, you are lying in the dental chair and he asks me are you ready to pay $3200 to $7500 up front. I came in for pain in one tooth and it surprised me he was talking money right away. Ok, i get an extraction and a crown for $3250 plus $210 xrays, $160 laughing gas, wait that not all. I come back in a week with pain in the same are where the tooth was and crown and he wants $169.00 for new xrays. I told him i already paid for xrays and he says not for the upper teeth. I had a previous dentist send him a full set of xrays and his assistant tells me they are not readable. He never mentions this to me . Dr. Dickson then tells me i have a jaw problem and recommeds a mouth piece and possibly Botox and can see where this is going. I decline the offer and thankfully he did not hit me with a officer visit. Incidently i ask him for some pain medicine and it goes in one ear and out the other. read more

I had such an awful experience, during my 2 visits, especially as a new patient, that even though I've pre-paid for a cleaning I'm not ever going to go back to get it. 1.) I was quoted a price on the phone of $250 but I was charged $490. 2.) we made a treatment plan. I was told next visit would be around $1100. when I showed up for it they wanted $8500. I didn't have that so I asked to reschedule - I was told they were all booked up but they would call me -never happened 3: However, what they did do was charge me a 2 hour $200 cancellation fee for an Appointment I was actually early to. 4.) I emailed and left voice mails because I assumed certainly there must be some type of mistake but they never even replied back to me. 5: one lady was very kind but the rest were dismissive and short. Rude, actually. 6.) the dentist was fake, arrogant, presumptuous judgmentally read more

I am extremely reluctant to find new doctors because you never know what you're going to get - especially dentists! My regular dentist was too far for me to drive so I had been searching for about a month for a dentist. Some places felt like all they wanted was to up-charge, some felt like they were just there for a paycheck - Not My Dentist in Plano. This place was recommended to me by a friend and after doing research online I decided to give them a try. I am extremely happy that I did. The staff is extremely welcoming, professional and courteous! Dr. Dickson is nice and informative, the hygienist, Terry, was extremely friendly and was very gentle while cleaning my teeth. I've been to dentists where they are too rough and my gums hurt like hell after. The front office staff is very pleasant and helpful. I highly recommend giving this office a shot. You wont be disappointed. read more

Genuine and Masterful Artist! I've been a patient of Dr. Dickson for over a decade. In addition to being genuine and practical, he is literally an artist. He deserves to take pride in his quality of work and attention to detail. read more

Scam...1st, I was promised whitening trays with gel, but was told I had to have my fillings done first before I could receive the gel. I received the trays but never the gel. 2nd, I agreed to have my wisdom teeth removed and was told that Dr. D did not do this procedure, so they out source it to Dr. Roberts and stated he was in network for my insurance. After paying up front over $1500 and having the surgery done I was notified by Dr. D's office almost a year later, they were unable to get my insurance to fully pay the claim. I requested more information from the office after receiving a 2nd bill. I was told they would try to resolve the claim because insurance should be covering the full cost. I called to check in with the office once a week for a month for status updates. I received the run around and was told I would get a call back after leaving messages. Finally, I called my insurance and found out the performing Doctor was out of network, so I owed Dr. D and my insurance more money. I have chosen a more honest dentist office to continue business with. read more

Save your energy and go somewhere else - you deserve better. Sure, their "new patient special" is enticing but at the end of the day - pressure sales to get more work done than needed negates any value offered. We opted to get a second opinion from another dentist and had an amazing experience from start to finish - minus the upselling tactics employed here. Think twice people before choosing this practice! read more

I am never changing dentists as long as I live in Texas. I've lived in Southlake and now Dallas, and it's still worth driving to this practice. Cristina is very pleasant and fun, and everyone takes special care to make sure you're comfortable (including providing a tv with all the channels over you while they work), and they remember and keep track of what's going on with you. Beyond that, Dr. Dickson is incredibly on top of things. He asks the right questions, makes solid recommendations, and is super nice. He and Cristina are a good team, and are very knowledgeable. Also, his work speaks for itself. The waiting room check-in computer has before and after pictures that are seriously unbelievable. Go see them. Just do it. read more

My friend recommended this dentist. It was very easy to schedule an appointment and find the office. Customer service had an awesome family atmosphere and they treated me with genuine care. Thanks to Cristina and dr. Dixon my deep cleaning and scaling were transformed from a traumatic experience to an easy process. I appreciate their service, and will visit their office for any future dental needs. I recommend this establishment to anyone who needs a dentist in the area. read more

Dr. Dickson assumed Dr. hain's practice -- and I was a little nervous as Dr Hain had been my dentist for so many years. But, I have found Dr. Hain and his staff to be nothing short of excellent. While I miss Dr. Hain, I am at home with Dr. Dickson and staff. Highly recommend. read more

I am terrified of the dentist so I avoid it at all cost but not anymore. This place is great. I have had sooo much work done here because I finally found a dentist I can trust. I had my first root canal here and it was virtually painless, I had my wisdom teeth taken out here by Dr. Dickson's associate and everything could not have gone any better. Give this place a shot if you are not satisfied with your current dentist or if you're in need of one. I've told all my family and friends about this place because they are that good. read more

Every part of the experience here is wonderful, from the front desk to the hygienists to the finance/insurance person to, of course, Dr. Dickson. My wife and I have been going here for almost five years. Dr. Dickson is extremely knowledgeable and skilled in every aspect of care. He repaired my smile in one session and left me wondering why I hadn't had the work done years ago. He's done many types of fillings, a crown, overlays, etc. over the years, and we are always very satisfied. read more

Very friendly staff ...open on saturdays ..and got a free whitening kit.. thanks

Great friendly staff that is looking out for my dental health. I have been going to this practice for over a few years now with no complaints. Dr. Dickson never pushed to do more work than what is necessary. The staff is very knowledgeable with any questions I had. It's safe to say I found a permanent dental practice. read more

I had my first (and hopefully only) root canal and temporary crown fitting here this morning. I had the nitrous oxide throughout the procedure and it helped me to relax. About an hour into it, I felt so queasy, but Dr. Dickson and his assistant Christina were great! Boo for getting sick to my stomach due to antibiotics. . When someone doesn't even flinch and calmly reassures you during one of your embarrassing moments, that is when you know that you have an amazing dentist! He has a keen sense of humor and truly cares about his patients. He will even call you the following day to check on you after a procedure. He has a very pleasant and professional demeanor. I eagerly anticipate my appointments here (not many people can say that about their experience at the dentist's office). Dr. Dickson and his staff do everything they can to accommodate your dental needs. My mom has had fillings and root canals done here as well, and she joins me in submitting this review. We absolutely intend to continue our care here and I would recommend Dr. Dickson to those who may be searching for a new or better dentist. read more

Dr.Dickson and his staff is amazing! I have been a patient for years and I can always expect the same excellent service! The hygienist are so meticulous and make cleaning my teeth surprisingly fun! Dr. Dickson has outstanding bedside manners and is always attentive to my needs and address my concerns immediately! I feel like apart of the My Dentist in Plano Family! read more

They change their way of billing and it seems that all they care for is money. I just had a horrible experience, they are aware, but I hear nothing from them. Front desk staff was rude and inconsiderate. read more

Because the office staff is incompetent, we were led to believe that our insurance would cover my sons fillings, so we payed our $400 plus out of pocket and thought that was the end. Now we have another $1100 to go and show 90 days past due. This place is shady as f! Keep scrolling for a more honest dentist or this could be you! read more

Loved the fact that they cover adults and kids. Plus they're location is great relative to where we live (75024). Staff is awesome and friendly. A huge shout out to my hygienist named Cristina. She's awesome. Dr. Dickson is awesome. He's so patient with me and takes time to explain to me every detail. You don't feel that he's in a hurry. They're so flexible with you and will work with you schedule-wise, treatment-wise and financial-wise. I recommend this place for all your dental needs. Thumbs up! read more

Going to a new dentist is always a little stressful. Dr. Dickson and his entire staff were amazing! I'm a dental coward and had to have some pretty major work done but they handled it beautifully (and painlessly). I'm so glad I was referred to him! His office is a long drive for me, about 45 minutes, but so worth it. Other members of my family travel from Tyler just for him so I can't complain. I highly recommend him! read more

Cristina Fersiva is my Dental Hygienist and she is, hands down, the best Dental Hygienist I ever had. She is professional, kind, and adds a personal touch to every visit I make into Dr. Dickson's office. I find her to be both genuine and honest and I truly appreciate her hard work and advice. She's simply the best and I highly recommend her. read more

I'm so glad I found Susie and Dr. Dickson to help me keep my beautiful smile...well beautiful. Susie is a gem. Personable, knowledge and she makes me laugh. How could anyone hate going to the dentist with her level of service! I always walk away feeling great about my at-home routine with a few tid-bits on how to improve my oral health. Each staff member is so genuine. This is very important. An educated patient with gorgeous teeth is the best word-of-mouth advertisement. read more

Beautiful interior & staff that are friendly await you. Dr. Dickson explains everything and makes sure you are comfortable as possible while there. I have been going to hygienist Suzie for years but had to get a filing from Dr. D & a night guard. Painless, quick & efficient and I am back to work or errands. Not easy to find a nice modern dentist practice but this one is a keeper! read more

Best Dentist EVER !!! As a physician, I know first hand how hard it is to please every patient and Dr Dickson does that with a smile. On top of outstanding bedside manners, he is also a phenomenal dentist. Would never go anywhere else. read more

Dr. Dickson and staff are as awesome as other reviews attest. The entire office is professional, caring and forthright. Evaluations are excellent with clear alternatives and no pressure for a particular course of action. I am not a fan of dental appointments but am completely at ease with Dr. Dickson and staff. Parisa is the office manager; she is friendly, professional, very positive and takes all the time needed to explain the maze of dental insurance charges. Susie Mills is and has been my dental hygienist for several years. I feel like I am with a friend. She has never hurt me and is always pleasant, caring and extremely competent. I highly recommend them. If you need a dentist, you won't go wrong with Dr. Dickson and his team. read more

I have been going to Dr Dickson for over a year now... He is an amazing dentist. He is a very informative and no pressure kind of dentist... His office staff are very friendly and knowledgeable.. It's great going to a dentist that I don't have to sign in and when I walk in the door they know my name without me having to tell them... They have great customer service! read more

I love going to see Dr Dickson, and Susi is my favorite hygienist ever. The xray equipment is modern which is especially great for people with smaller mouths, and the staff is friendly. read more