A very mixed experience. I was supposed to go on a 2:30 trolley tour. However, it got cancelled the night before. I didn't realize it until I showed up for it and they said they reached out to me. Sure enough they did, but it was in the body of an email sent the night before. The subject line of the email said, 'Conformation Downtown Edgartown Tour...'. So I assumed it was like the 2 other emails I got confirming the tour and didn't read/click through it. Now, I'll take some of the blame for not reading the body of the email, but you'd think if they were cancelling it would be in the subject line or view text or phone.
Anyway, I got a $5 refund and did a different tour later in the day that ended up being virtually identical to the tour I did with another company earlier in the day. Not their fault, and in hindsight, I probably should've just taken the full refund.
Anthony, the guide was great. Very fun and has an infectious personality. Much more upbeat than the other tour I did. The bus was very loud and probably needs new brakes based on all the squealing whenever we slowed down. All told, this is probably more of a 3.5 star review, but alas, yelp doesn't allow half stars and I'm bumping it up to 4 because of how great Anthony was, although I really should be giving a 3 star review. And although it was part of what made him so fun, Anthony probably shouldn't be using a pointing stick while he's driving.
Edit- forgot to mention too the tour was closer to 2 hours than 2.5. And again, I really should be giving 3, but Anthony was so good that I'll still give them 4. read more