The classroom part seemed ok, except for the fact that they "misfiled" my parent class paperwork and tried saying I didn't take the parent class. The not so pleasant lady on the phone realized it was because they wrote down that my teen had went to a different school, even though I wrote down the correct school on the paperwork. The driving lessons is what bothered me the most. To start, on what would have been my teen's 3rd lesson, they were sent home minutes later. The male instructor felt as though my nervous teen had taken something, and kept asking if they took something, are they on something...what an awful start to driving lessons. So I straightened that out with Lynn, who knew I was pretty insulted and upset, yet she busted out laughing during this serious conversation. Once I told her my teen was fine when they left and had been home with me all morning, she then seemed to believe the fact that my kid was nervous, not high! More than half the driving lessons were rescheduled due to them screwing up the scheduling, pretty unorganized and inconvenient. One of the times my child almost missed the bus home, the driving school was supposed to pick them up and cancelled last minute. Luckily, I was able to get a hold of my teen to tell them to get on the bus instead. Another time, a different lady left a message saying the driving lesson for tomorrow needed to be changed to this day and this time instead. I called back and said that time and day didn't work, please call me and left my name and my teen's name. When the lady called me back, she was not very nice. She got real snippy and said, isn't your child 18 and needs their license asap? I said no, they are 16 and can't even get their license yet. She then changed her tune and said she mixed my teen up with someone else (even though I left my teen's name in the message). This rescheduling issue happened often, where they would leave a message, usually last minute saying the lesson for tomorrow is being changed to Friday at 4 (for example). Well, obviously when we set up an appointment, it was for a time that worked for us. How about if we aren't available Friday at 4? It's their fault for always double booking or for not realizing certain slots aren't available, not ours. They can't expect students to be available at anytime they pick for rescheduling.
Overall, this was an awful experience that I wouldn't wish on anyone. Driving school is expensive. I'd suggest finding some place else! read more