The store is a cluttered mess and we were reprimanded to leave our ice coffees shoved together…read moreamong toys on a shelf. Despite this, I still wanted to buy the bag in the window. The salesperson apparently wasn't able to grab it without the owner and the owner rudely told me to wait and she'd be right back. I stood there like an idiot waiting for 20 minutes to hand over $200. Finally, it was clear she forgot and I left and found it online. After telling what happened to friends, it seems like they've all had similar experiences as the owner is well know in town to be obnoxious and couldn't care less about your business .

Cluttered, expensive and RUDE. As soon as my daughter and I walked into the store the old woman…read morebehind the counter promptly "asked" me to leave my "milkshake" (what is this 1950?) on the counter at the front WHILE SHE WAS HOLDING HER OWN BEVERAGE. Sorry, but I'm pretty sure if the help can be trusted to man their own beverages the customers should be too.

Sadly, the shop is closed and the building gone for years now, the garden and building replaced…read morewith a parking lot. The shop was here for decades, with the most beautiful selection of the finest European children's and infants' clothing, shoes, accessories, stuffed toys, and classic children's books. I shopped here as a child and throughout my children's baby and teen years. The proprietor, Linda Keunkler Ward, sadly, passed away in 2018, it was a very special, tasteful, and lovely shop. My children and I have memories of the shop's pet gerbil, Christmas photo cards pinned to the wall, and a little dish of gum drops at the checkout counter.

If you've ever been one to fawn over insanely beautiful children's clothes, this would be a…read moredestination, y'all. I gotta say I've hunted far and wide for the odd baby gift, took great pride in trying to be the cool aunt to my nieces by finding unique clothes, and ive even worked in a shop or two in my day. But I tell you this with great confidence - you'll never find a shop with such an exquisite array of children's clothing. Im not kidding. The owner has impeccable taste, and Ive yet to poke through these racks and find something that wasnt classic and of the utmost quality. If you ever find yourself in Essex, Ct.: 1. consider yourself lucky. 2. visit the red balloon. Love, Sara

Came today to support my niece/goddaughter who is shopping for her First Communion dress. The store…read moreis adorable and very girly, with chandeliers and cute little antique-styled decor. The racks are organized by size. There are a few fitting rooms and one large pedestal/mirror area. The customer service was top-notch, helping to hold and carry dresses and organizing the wait for the fitting rooms. When we arrived, the store was packed with several families doing the same thing that we were. The staff was calm and was able to organize everyone while not making anyone feel rushed or impatient. They paid equal amounts of attention to each girl trying on dresses, making everyone feel special. One of the ladies who helped us is also a designer, who makes some of the dresses that are available in the store. It seems they also handle all fittings and alternations, and many items like the color of little flowers, pearls and crystals and other embellishments can be customized.

I want to love this store, but it definitely has a lot of room for improvement…read more Main Pros -Their dress selection is beautiful - A variety of prices to fit many budgets -Staff is sweet, one did bring over a singing toy which calmed down my niece a lot Cons -It's a kid's store but it has a lot of things kids shouldn't touch right at their eye levels -They mandate booking a changing room in advance but we waited for an extensive amount of time while they let someone else into our charging room- and then rushed us out of the room after only one dress instead of allowing my niece time to get used to the space and possibly be okay with trying on more dresses. Ultimately I would return since I like being able to see items in person instead of buying online. But I really recommend sticking to appointment times or making the rooms first come, first serve.

I don't like to write negative reviews, but apparently this owner is completely indifferent to…read morecustomer opinion. Read the Google reviews also to get an accurate sense of what to expect when you walk in this store. The customer service is beyond indifferent. The person on the floor yawned in my face twice and never offered any help regrading the location of sizes or pricing. It was a game of 50 questions. If you've time to search through the mostly tacky cheap looking clothes you may find something but seriously, don't waste your time.

This cute little shop doesn't only sell children's clothes. The room in the back has great seasonal…read moreclothing and popular labels like Michael Lauren. I always find something I like at Xanadu.

I have shopped here for years and spent quite a bit of money here. I have always found the owner…read moreand staff to be helpful and friendly...until today. I came in with a romper I had bought my 12 yr old. It was quite expensive and she wore it once and the seams were unraveling. When I first showed it to an obviously new sales girl. She told me it didn't come from there store. I assured her it did and told her she could look it up in my profile. I then went to shop with my two girls. The woman never came back to tell me she did find the transaction I had to approach her at which time she told me she couldn't help me but Melissa would be back soon and wait for her. So I waited and waited. Finally Melissa arrives and takes one look at this unraveling romper and says" I will have someone sew it for you it's an easy fix" Wrong answer. I explained I didn't want it fixed because it was obviously made poorly and for the money I paid last didn't want "someone stitching up thank you very much " She said well I'm not taking it back" This woman can see I am standing there with more clothes to buy today...the right answer is "I am so sorry I know you shop with us often let me give you a credit towards your purchase today. She was beyond rude thus I put down the clothes I was going to purchase and picked up my phone to write this yelp review. I will not shop there again. If you are going to have top prices then you best have top customer service to match it. Shameful behavior especially given the number of places to mediocre overpriced children's items in this area. I never would have expected it from this store. But it only takes once to lose a customer for life. I hope not taking back a damaged romper was worth exactly that.. Because that is what it cost you.

Groove is the exemplification of a local business that truly caters to their customers. Corri and…read moreher staff have it on point to assist their customers during shopping and gift buying providing shipping with minimal cost. I cannot say enough about the positive shopping experience that we experience at Groove. Bravo Corri for your amazing selection and spectrum of childrens, teens and womens clothing and gifts.

Beautiful boutique baby store! Fantastically friendly staff willing to go above & beyond to help…read moreyou find what you need, or the perfect gift. I was attending a woodland themed baby shower and they had great suggestions and I left with the perfect gifts for the mom to be. Strong selection of great children's titles board books and regular books. A gem of a store.

Excellent place to buy gifts for friends. Lots of cute baby clothes you might not see elsewhere…read more Adorable wrapping and logo. Way to represent Guilford with your tidiness!

Love the clothing and the people. The best children's clothes and amazing people to help. Go there…read moreevery summer Everyone should know about this place in Southampton.

The owner was incredibly nasty to my family and I. Will not return. She snapped at my daughter for…read moretouching a toy, and my daughter is 5. Absolutely ridiculous and will not shop here again.

Hands down one of my favorite boutiques in Fairfield County! Whether I'm looking for the classic,…read moreunique gift for a child (a cute stylish headband, beaded necklace, that "must have" book) or a fun piece of jewelry, I'm always excited for what I find! Customization and personalization are what makes them so unique. They helped create a small intimate birthday party for my 5-year-old niece that she will always remember including, jewelry making, dessert, and a surprise visit from a mermaid (Ariel's cousin :))!

Absolutely love this boutique. Visited it when I was in town last. The owners are fabulous and…read moreall the clothing and accessories are simply wonderful!