My first visit to the store was a few weeks ago. I was looking for a good guitar. I walked in and…read morewas asked if I needed help. I said no and was told to look around and enjoy my visit. That I did. I went to the acoustic guitar room and tried different guitars for several hours. Others came and went as I searched for my guitar. Everyone was helped when needed and left to explore as desired. I left that day with nothing but an anjoyable experience. Betty F. My second trip to guitar center I was helped by Brian. I spent hours finding my instrument. He answered many questions and assured me if I had a problem that I could return the guitar. My third trip. The day after I thought I had found my instrument I returned it. No problems there and they price matched the same guitar I had decided on from an online site. I left with a beautiful Martin guitar which I am super happy with. Thanks to all at the Guitar Center

Answering the question to "What could improve? I've spent a…read morelot of $$$ at Guitar Centers over the years, but I'm very disappointed in my experience at the Spokane store. There were two employees at the front counter when we came in. They didn't look up, didn't great us. We wandered around the store for about 10 minutes trying to find what we came in for, before an employee on his way to somewhere else casually greeted us as he walked by. I had just found one of my items. Then I had questions about trying to find The proper springs for my Hoffner B-Bass guitar. At that time, the only person around was at the front desk. He knew absolutely nothing about bass guitar strings-or Hoffners. And when he didn't know the answer, he told me that "Any of the strings would work"! This was completely unacceptable! Going to buy them from Strings By Mail and won't be visiting this location again.

Had to stop in the office visit yesterday. Played around with some of their selection. The service…read morewas still great. The cost of instruments there can't be expensive.

I made an online purchase from Hoffman in Spokane Wa. The item was listed as in excellent…read morecondition. I received a very defective item so I e mailed and called to resolve the issue. Hoffman only offered a " partial " refund, making me pay $100 for the shipping. $100 to receive and return a defective item. I would never do business like this or with Hoffman again. After looking further at the transaction I noticed the item sent was different than the item advertised. I will be contacting my Better Business Bureau.

I happened to be in Spokane on business with a few hours to kill. I decided to go to a music store…read moreto ask a few questions about the different digital pianos and get some recommendations for a purchase. On the way to the music store, I passed this piano dealer and decided to pop in here instead. Even though I wasn't buying (I even told them so), they patiently walked me through some different options and discussed the pros and cons of each. I was impressed with their friendly customer service. Thought I'd leave them a good review because they were so kind to a non customer.

This place is one of those specific niche store. They only have grand pianos on display as far as…read moreinstruments. A plethora of piano books of all sorts. Friendly staff-older generation so gentleman & woman manners would go a long way. No punk kid personalities please & thank you. AND a piano that Elton John played a couple of times supposedly worth 180,000 some dollars O.o

During the beginning of covid, I decided to "re-take" up the violin after YEARS of not playing…read more Amend Music Center was amazingly helpful! They helped me to decide on everything that I would need, correct size, chin-rest or not, etc, and answered ALL my questions. After so many years, I would have had no idea without the friendly assistance and expertise of the folks at Amend Music Center! Thank you!

Amends Music Stores are a local business with outstanding professionalism and expertise. Their…read moreknowledge of the music scene, local musicians and music teachers is extensive and highly reliable. They carry rosins, strings, music lesson music books for a variety of instruments. They repair instruments, and carry quality rental instruments to fit very young musicians as they grow. When first learning an instrument it isn't necessary to purchase and invest until everyone is confident this is the right instrument to learn at the right time. They know the local music teachers and serve as a local music resource. We have had the best experiences with Amends Music Stores for many years and have appreciated their commitment to quality products and their support of music education for the Inland NW.

Instructors are kind and effective in finding a method that suits each child's learning process…read more Administration staff -great communication and go out of their way to support families to provide a musical education for students of all ages. Highly recommended.

Holy Names Music Center might be the only musical conservatory in the Spokane area. Here our family…read moremembers have found outstanding, dilligent and well-trained instructors from Spokane's extensive music community. Our family members have received instuction in piano, violin, voice as well as xylophone and other percussion instruments. Recitals are offered monthly for any student who is prepared so there is no need to wait for the end of the term or school year. Lessons are highly structured. There is an extensive music library as well. The building features a lovely performance space and beautiful grounds. If I am not sitting in on the lesson to observe, the park-like setting at Fort Mukagowa, where Holy Names Music Center is located, gives me an opportunity for walking and a pleasant break for exercise. Respect and gracious professionalism are integral to the culture at Holy Names Music Center.

went in for bow rosin. owner was helpful to me but more interestingly was extremely helpful to the…read moreteenager with a broken saxophone before me. he went out of his way to try and make an easy fix. when it was apparent there were more issues due to neglect he worked with the kids schedule to get the job completed before his recital. while i was only there for rosin i got to see a great interaction that tells me a lot about how they do business

Excellent service. Very knowledgeable on instruments and great prices. They helped set my daughter…read moreup to rent a violin and we are very pleased with their service. It was worth the drive. Going to rent a saxophone for my son next. I grew up playing the flute and going into the store and talking with the ladies brought back the excitement to join a flute group. They have many fun activities in their store to get kids excited about music. Very pleased and will continue to go to their store for any musical needs.

Guy came out screaming at us. Don't go here unless you want a crazy owner screaming and cursing at…read moreyou.

Great service! Really neat store lots of great instruments to see! My wife had a bow worked on…read more Great price awesome craftsmanship