I ordered an Allora Pocket trumpet that was Used. It was in excellent condition, sounds great, and…read morewas a great price. Stu

don't bring your instruments in there to try to sell I understand they have to check them out, but…read morethey will break your instrument and then tell you they can't buy it because it's broken

I've been enjoying how Creative Soul inspires children and adults to learn music. An excellent…read moregroup of people works here, and they're all wonderful with children. They have a knack for boosting the self-esteem and abilities of little children. I think this is a great venue to take classes for both children and adults. We need more people like this in the classrooms of the world's future!

I am really disappointed in my experience with Creative Soul Music School. We originally signed up…read morebecause of a teacher we loved, but that teacher quit unexpectedly during the season. After that happened, there were no other lesson times that worked for us with a teacher we preferred, so I reached out to cancel. I used their Contact Us form on the website and also called to cancel, but I never received a response. A couple of months later, they contacted me saying they had not received payment. I explained that I had already sent a message requesting cancellation months earlier. They told me their policy is that cancellation only becomes effective thirty days after they send a cancellation form, but they never sent one. They even acknowledged that they do not regularly check their emails and said I should have come in person to cancel. I do not understand why I am being penalized when they were the ones who were unresponsive. I followed the process that was available to me at the time. For them to refuse to honor the date I originally contacted them feels unfair and comes across as a way to keep charging customers longer. Their pricing is also very high for what you actually receive. We have since switched to a private tutor who charges half the price, is more flexible, and also offers recitals. There are clearly better options out there. Based on my experience, I would not recommend Creative Soul. The communication, policies, and customer service were very frustrating.

Just bought our son his first guitar from Scott. It was a great experience, especially since my…read morehusband & I know nothing about guitars. Great selection & even better prices.

Service, food, value for the money! We were able to walk right in at 5:00 and get a table and the…read morewait staff was very helpful with local activities and places to shop and eat. Highly recommend

Funkytown Music Academy has wonderful staff and very good with kids. My son joined a few years ago…read moreand doesn't want to leave private music lessons. He really enjoys his lessons and looks forward to learning the guitar. Huge Thank you to Joseph and Tim for working with us on scheduling.

My son loves taking piano lessons from Joseph, He is just starting out but has already learned so…read moremuch. Joseph is a very good teaching including both skill and humor, which my son appreciates. :) The lessons s have encouraged him in his abilities so that he loves to practice for his lessons each week. We r able to do the lessons remotely online which saves me a lot of travel time. Very happy and would definitely recommend.

I have been renting my violin from here for over 7 years, and I highly recommend this place. They…read moreare very reasonably priced, incredibly helpful with repairs, and the staff are always very friendly and helpful

I started playing Viola a couple of years ago. Arlington Strings was Highly recommended by all my…read moreteachers and directors. Arlington Strings does many things for your orchestral needs. You can rent instruments, they will change your stings, bow hair, you can buy collapsible stands and much more. I highly recommend going here next time you have orchestral issues or concerns.

Ok..I'm not criticizing the quality of instruction, but this is clearly a VERY expensive option. I…read morebelieve they're franchised and likely have overhead costs that drive some of this. But check my math: monthly lessons for $360/month. To make it easy, assume 4 weeks per month...so that's 4 lessons for $360, or $90 per lesson. Here's the real kicker...they're 45 minute lessons, not hour long. So, $90 for 45 minutes is $2 per minute. If you extrapolate this to the standard 1 hour lesson (I mean come on, you only offer 45 minute lessons?), then it's $2/minute x 60 minutes or $120 an hour!!!!!!!!! Are you kidding me? $120 per hour? You can get a professional engineer designing a spaceship to Mars for that rate. Ridiculous. Work a standard year at those rates and you're pulling in $240k. Yikes. I wouldn't be surprised if the monthly rate and 45 minute sessions are all part of the marketing to hide the fact they charge over $100 per hour.

School of Rock Fort Worth has been a life changing experience for our family! Our young son…read morereceives the highest quality music instruction in a nurturing, positive, FUN environment! The staff and instructors at School of Rock Fort Worth go above and beyond to encourage and train our young performer. Not to mention, he has learned SO much and is becoming a skilled musician at a young age. Couldn't be happier with our School of Rock family, and the performance opportunities are super fun for us all!

My son really had fun experience with this music program he joined. The teacher is incredibly…read morepatient, positive, and make an encouraging environment. He allow him to fully express himself on the drums without holding back, which has done wonders for confidence and creativity. The teacher makes lessons fun, relaxed, and exploring different genres, trying new rhythms, and discovering fresh music together, makes learning exciting, this is the perfect place.

As a mother, teacher, and school owner, I rarely leave negative reviews. But after our experience…read morewith Creative Soul Music School in Southlake, I feel a responsibility to share our story and warn other families. We enrolled our 6-year-old daughter in their music camp which is advertised for children ages 3 to 6. The camp description promised singing, bubbles, and playful music activities ; a joyful, age-appropriate introduction to music. But that is not what we got. On day one, there was no singing, no games, just a group of older kids doing more advanced performance work. Our daughter was the youngest in the group, and we had no idea why the experience was so off until I emailed the school that night. Only then was I told that she had actually been placed in the 7-and-up camp instead, because the younger group that week was mostly made up of 3-year-olds. We were never informed of this change ahead of time and had no chance to consent or opt out. To make matters worse, the group she was placed in was filled with children who already had music experience, most of them returning students at the school. I watched as they sat in a circle introducing themselves and listing the instruments they played. Our daughter had no experience and sat there with her stomach in knots, completely overwhelmed, intimidated, and teary-eyed. When I quietly asked the instructor if he had experience supporting children who are nervous or new to music, he replied in front of her, "No, I don't really know how to do that." He wasn't mean, but he clearly didn't have the training or instinct to help her feel included. No effort was made to support or reassure her. Eventually, I asked for help at the front desk, and a kind employee named Kenna offered to sit with her and gave her some coloring to do. That was the extent of her first day. No music, to group fun, just coloring off to the side. We were told Kenna wouldn't be available past Tuesday, so it wasn't a sustainable solution. The next day, we tried again, but it was worse. The kids had already formed performance groups. Since our daughter hadn't been part of the group activities the day before, she had no place to go. We stood in the room waiting for someone to include her, or offer some guidance. No one did. There was no plan. No effort. And our daughter bawled her eyes out begging to leave. She's been to several camps this summer and loved every single one. This was not typical first-day jitters. This was a terrible feeling for a parent, to leave your child in a place that has no idea what to do with her and makes no effort to figure it out. I reached out, hoping the school would make it right. I asked for a refund and when they wouldn't give me that, I asked if we could use what we already paid as a credit for private lessons with someone trained in early childhood. Instead, I was told we'd need to pay again and officially enroll in private lessons and then they'll grant me "free" make-up sessions as their offering. Why would we spend more money with a business that already failed our daughter, just to be allowed to try again? I cc'd the founder on my last message, hoping he might weigh in or show some care. He never responded. We had planned to sign both of our children up for fall music lessons here. But after this experience, the lack of transparency, the lack of support, the refusal to make it right, we will not be returning. I'm sure they will reply to this review with their version of events, but these are the facts. Our daughter was placed in the wrong group without our knowledge, received none of what was promised, and was left feeling anxious, out of place and in tears. And the school chose to keep our payment instead of doing the right thing. Please think carefully before enrolling your child here. The marketing sounds wonderful. The follow through was anything but. It's a cash grab and they'll take anyone they can enroll, in whatever group, at the expense of the child.