Located in a small strip mall, this location has a huge parking lot and is easily accessible in…read morecentral Longmont. I entered the building looking for a holiday gift. Both employees were busy, but I received no acknowledgement. I found what I needed, I think. After they finished with their customer, I was able to make my purchase and the clerk was very friendly. There is a huge selection of both acoustic and electric guitars. If you are a Van Halen fan, you will see a lot of flying V's!

I had a guitar set up with these guys, and the setup was actually great so no complaint with that!…read moreHowever, they said they would contact me when it was finished which did not happen, and I wound up having to call them to find out it was done. Wouldn't have been any big deal except the interaction on the phone asking the tech about it felt defensive, like he felt I was accusing him, which I wasn't. Then I got to the store and asked the guy at checkout and got the same feeling. Like my statement about not getting a text was an unreasonable point. Anyway, an awkward interaction, BUT I got it, and all is good. I think it's best when dealing with customers to just try hard to assume best intentions. I somehow ended up feeling defensive by just commenting that I didn't get a text. Like "why didn't I get a text?" That's innocent, right? I think so. In their position I would have said "I'm really sorry about that. We sent a text, and it didn't go through. I hope it wasn't too much inconvenience." Boom, done. Anyway, this all seems so silly as I'm saying it, but it's honestly annoying to feel like I'm a problem when I don't think I did anything wrong. There are a lot of options out there, and customer service is quite important to me. In fact, I'd spend more for it. It's a niggle, but its important to me to feel welcomed.

Bought my first Deering (used) and went to Jonathan at Chisels and Picks for a tune up and all…read morearound check up. Great services and availability, and SO knowledgeable. Recommended to me by my very well-known banjo teacher, and she was right!

I had my vintage archtop repaired here. The craftsmanship was impeccable. I recommend you to take…read moreyour guitars here for repairs and high end work.

Boomer music is phenomenal!!! I have been going here for a little over 1 year for all my tenor sax…read moregear. The staff is incredible and kind, I have never once felt like they were trying to upsell me or profit off me, they only care about you getting the gear that is right for you. The manager is incredible and was more than fair with me when I was purchasing a new mouthpiece that had the price marked incorrectly. He honored the price on the floor, I hope he knows how much of a profound impact that had on me. I'm a broke young adult who just wants to play and he made my whole year by being an honorable and understanding individual. The selection is wonderful they have something for everyone here!!! Thank you so much Boomer music, you all are truly a class act and wonderful team, I look forward to many more years shopping here!!!

Brought my sax in to fix a leak and they scratched the bell. Tried to claim it added character…read more When I asked what they were going to do they said I needed to pay for the repair before I could talk to a manager. I refused. I ended up talking to the manager, the owner, and the head of the repairs. Each one said there was nothing they could do. I told them I wasn't going to pay for them marring my sax. They finally waved the fee after 3 visits and about 2 hours in the store. FYI: I took the sax to another repair place and found out that Boomer had not even fixed the leak. (Edit to address Boomer's response) The Business Owner's reply shows exactly the horrible service that you will receive at Boomer's. Nothing in the reply is true. Just lies and abusive remarks towards me just like during my extended attempts to get them to repair the damage they did to my sax. The manager seems to think it's fine for their shop to damage a customer's instrument, not fix it, and still get paid for a tune up that never happened. "he requested his work be done ahead of the estimated time frame and was accommodated by the technician" - This is a lie. I never requested the repair be done ahead of schedule. The tech said he would get right on it and then he let it sit on his bench. My repair was NEVER pushed ahead. But please prove me wrong and post the date that the sax was dropped of and the date that it was returned to me. Everyone will see that I did not receive any accommodation. "occurred exactly during the technician's lunch break even though the customer had been made aware that the technician would not be on site." This is another lie since I went to pick up my sax on Saturday and the tech was not there. On my subsequent visit the tech was in the store and even on the floor but refused to speak to me. "He was VERY unhappy and offered no reasonable solution for the situation." I was very unhappy but I asked for the store to repair the damage. They refused citing that it would cost too much. I was the one that stated I would drop the demand if they waved the fee, not them. "the repair had been completed as requested" 4th lie. The sax still leaked quite a bit and I had to take it to Longmont to get the work done correctly. "The customer has not returned to the store since 2022" - This is the only true thing the Business Owner has said. This was the single worst customer service failure I have ever experienced in my life. I will NEVER use Boomer for sales or service. I will drive 40 miles to Greeley or Longmont for professional work. As for why I chose now to add this review, well it's because I saw another truthful and very negative review of Boomer and I wanted to let those potential customers know that exactly how bad their service could be.

I don't usually write reviews but after over a month since we traded in our old upright piano and…read morepurchased a new piano I just felt it would be helpful to others to know our experience with Bruce and the PianoCenter of the Rockies. In a nutshell all my wife and I have to say is positive. Here is why. When trading in our old piano we did research online to see what our piano was worth. Bruce beat all of those estimates by a few hundred dollars. When we decided to purchase a CLAVINOVA Piano we compared prices and PianoCenter price was ether the same or less expensive than the other stores in the Fort Collins area and the same price as online stores. When the piano was delivered the delivery people were professional and helpful in setting the piano up in the exact location that we wanted. Also they were very professional in moving out our old piano. Also the delivery window they gave us was within an hour and they were at our door right on time. Since this was our first digital piano we had lots of questions once we started using the Clavinova. Bruce always had the time to answer our questions and to this day when my wife has a question about the piano or trying to figure it out she just stops by the store and Bruce happily works with her to figure everything out. When we purchased the piano without asking Bruce gave us all the bonuses the Yamaha had available. Included with the piano was four free piano lesson. Svetlana was my wife's piano teacher. She is great. Really knows how to teach all types of music genre. She also makes the lessons fun and is so good that my wife is now taking weekly lesson from her and I must say my wife piano playing is quickly improving. Finally, I also notice when Bruce sold our old Piano his price was very reasonable, especially when considering the price he paid for it. Both my wife and I feel very lucky to have a customer relationship with Bruce and Svetlana. If you are interested in purchasing a Yamaha Piano or a used piano I suggest you take the time and check out PianoCenter of the Rockies. Thank You Bruce and Svetlana. CG

We have been doing business with Bruce and The Piano Center of the Rockies for several years. Our…read morefirst purchase was a Clavinova for our church. Bruce was extremely helpful in leading us to a decision on which piano best fit our needs. The delivery was right on time and went smoothly. We enjoyed the piano we bought for the church so much that we decided to get one for our home as well, and Bruce worked with us again on price and delivery. Not only that, but we already had a piano at home that we wanted to give to our daughter who lived about 100 miles away, and Bruce arranged to have the delivery people pick up our old piano and deliver it to my daughter for a very small fee. That saved us a lot of time and trouble. Over the years since we purchased the two pianos there have been several instances where we had questions or needed guidance in doing some things with them. Every time we called, Bruce was more than happy to help us out and spent whatever time needed. Those experiences would have been enough for us to give Bruce a Five-Star rating, but our most recent experience went above and beyond. We moved to a new home a few months ago, and when we tried to turn on the Clavinova for the first time after the move, it would not turn on. We had to get a repairman to come and fix it, and it turned out that the problem was caused be a screw that was not properly installed during the manufacturing process. The unit was long out of warranty, but since it was a problem that had been there all along and had just not shown up until it was moved, Bruce agreed to share the cost of repairs with us. He had no obligation to do so, but did what he thought was right, and so we are now even more loyal customers than we were before.

I have been searching for a piano for about a year. After a lot of research I decided on my…read moreoptimal choice and then went about searching for it. I called every piano shop and tuner from Colorado Springs to Fort Collins and in between. I also reached out to shops in Michigan and Atlanta. Each call made me feel I was never going to find what I wanted. .. "Hard to come buy, hard to find in good condition, will be an arm and a leg to move and tune." Finally I stumbled on an ad on Craigslist for two piano's (neither my first choice, but close). They were both Goheen Piano's. When I called, I was told that there were a couple of appointments scheduled that afternoon and they would let me know if either were available after the appointments. Both were sold that day. But Fred was awesome. He talked to me about what I was looking for and said he would put my name down and if he came up with anything in the next several weeks he would call. That was a Thursday...he called me on Saturday and had my dream piano. You can say it was luck...but I could tell it was the relationships he had built with his customer base. We went the next day to look at it and bought it on the spot. Fred and his son delivered it that day (as Sunday mind you). If you want an honest transaction with a highly skilled pianist and piano technician and absolutely no pressure, ...look no further. I highly recommend Fred and Goheen Pianos, without reservation."

Goheen Piano is the best piano tuner around! Very professional and knowledgeable. They were able to…read morearrive quickly and promptly, tune my piano and fix a broken pedal and key. My piano has never sounded better! It truly has amazing sound and I attribute it to their expert tuning! Great customer service too! Thank you so much!

Harry is the best in Northern Colorado if you are needing a violin, viola or cello repaired. His…read moreprices are very fair.

John is an extremely talented, patient, reliable, and fun drum teacher. My son has been taking…read morelessons for two years, and I'm blown away at how much he has progressed. Not only does John refine his lessons based on the student's musical interests, he teaches about setup, maintenance, and gig protocol. I feel lucky to have my son learn from such a kind and talented master of the craft.

My Cordoba C 12 guitar has always sounded great, but it was a real chore to play it. Seth did an…read moreexcellent job setting it up. Now the action is perfect and playing it is practically effortless.

Spent last week at Axe Grinder taking a ukulele building class…read more Seth is an excellent teacher, explaining *why* you're doing what you're doing, so you thoroughly understand the reasons and the process. It was an excellent class, and I now have a beautiful, hand-crafted Concert-scale uke that I built myself. The highest possible recommendation for this class and for Axe Grinder. I had a blast!