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Music City Skydiving

3.8 (32 reviews)
Open 8:00 am - 8:00 pm
Updated 1 week ago

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Skydiving
Lana P.

Buckle up: This is a long review. I jumped at Music City Skydiving (MCS) 9 years ago, and it was 5/5! To my understanding, this business is under a different ownership as of 2021, and I believe there are still some kinks to be worked out. This review is of my recent experience in August of 2021. My husband and I were scheduled to arrive at 11am, and we did. After booking, you receive an email stating, "I UNDERSTAND the process is typically 2 to 4 hours from the time I arrive until I leave. It can take longer due to weather and other circumstances." So we were scheduled to jump somewhere between 11-3pm, but we did not jump until 6pm: that is 7 hours. MCS only had two tandem guides working that day for an unknown amount of customers. There was also a short rain -- maybe 15-20 minutes, and I am unsure of how much of a time delay that causes due to the fact that I am not a pilot. This is what would have made the entire experience better for us: -- Set expectations on the front end. In the confirmation email, go ahead and set the expectation that the customer will be there from 11 to sunset (or 9am to 5pm; aka ALL day), or maybe shorter if the day turns out perfectly. -- In the confirmation email, tell the customer to bring a book, game, lunch, snacks, drinks, etc. Give them a heads up that they will need to entertain themselves and feed themselves. -- Set expectations that a jump could be rescheduled if there are weather delays and/or staffing issues. -- OVER COMMUNICATE to the customers that are there on why things are taking so long. Humans are humans, weather is weather, and things go wrong. Let the customers know! I believe changing just this could result in all 5 star reviews. -- If it's looking like customers won't get to jump for the day, try to let them know as soon as possible, so their time isn't completely wasted. -- Keep the lobby tv's at a lower volume. I don't know what it's like to run a skydiving business, but my hope is that the owner and employees make strides for improvement. I believe that setting expectations and over communication could help leaps and bounds. Skydiving is a serious thing, and I am certain that SO much goes into just one hour at MSC. ANYWAY, I would advise you to bring lunch, bring snacks, bring drinks, bring books, headphones, games, etc. to entertain and fuel yourself if you are visiting MCS. The end experience was EPIC, and we felt safe, and the tandem guides were amazing. It was actually worth the 7 hour wait? :)

Janelle E.

Great experience! My son went as a graduation gift and his sister for her birthday. Excellent instruction, the instructors were so much fun. An exciting, safe experience

With Mike. A phenomenal tandem instructor
Ashley H.

Such an amazing experience! Every single member of the staff was welcoming from the moment we walked in the door to the moment we left. They definitely had a way to make you feel less nervous about jumping out of a perfectly good plane. My instructor, Mike, was amazing and made me want to jump again right away. So much laughter was had today. I can't wait to do it again!

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5 years ago

Excellent team! Helped calm my nerves and made sure I was taken care of!

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6 years ago

Kevin was a great instructor and everyone was very nice! Great time and will definitely be back!

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10 years ago

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Music City Skydiving - skydiving - Updated May 2026

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