I can't believe we've lived here long enough to need ABC Septic THREE TIMES. But every single time,…read morethey've come out immediately and gotten the job done. And every time, I make a note to call in three years before it's an emergency. I always procrastinate... I just made a note to call in December of 2026. If we move before then, I'm leaving their card for the next owners. We recommend these guys all the time. They are 100% the best!!!

Used ABC for the second time in 4 years and as before they call you back immediately they're out…read morethe next day and they found that we had to have our pump replaced as our alarm was going off they immediately had it fixed the next day and we were set to go highly recommend these guys.

I cancelled this appointment and they still came. They were messing with my equipment and denied…read moredoing so but backpedaled when I told them I have everything on camera (which I do) Smh. Dishonesty from the gate. Dodged a bullet there imo. Obviously. And he confused an electrical outlet as something to do w my sewer pump. Smh. Thank god I cancelled. Oh wait they came anyway I Wow. Great response. I did cancel via text. It delivered. Not my fault you didn't acknowledge it. But that's not the issue to me. Coming and messing with the equipment and denying it when I called until I advised them it's on camera. Str8 out lies. Ask him about the electrical box. I have everything on camera showing him where he doesn't belong in my back yard messing with equipment he shouldn't have touched. He should have left when no one answered the FRONT door. I stead he went into my backyard. Nope and lying to me then telling me have a blessed day. To me that's demons talking

We had a major water leak in our front yard (49 year old, original to the house pipes). We were…read morenotified by the water company of excessive use for Jan/early February. We scheduled 3 estimates- 2 were done. Went with this company. They were knowledgeable, explained everything that would need to be done, fair prices, itemized estimate, very professional. We found out about the leak on a Wednesday. They arrived early on Monday and completed the work the same day. Very pleased with the service and the work.

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!

They were able to find our septic tank and pump it with ease! We didn't know where it was and they…read moreused their camera to find the inlet pipe.

From the owner: Specializing in: - Septic Tanks & Systems…read more- Sewer Contractors - Septic Tank & System Cleaning - Grease Traps - Plumbers - Plumbing Fixtures, Parts & Supplies - Building Contractors

Lemme tell you guys about this company! Michael shaver and his team are incredibly knowledgeable,…read morefriendly! Downright efficient guys! They work hard and they got solutions !!! From affordable and reasonable pricing of products/services to if you want to shop around they give you all the options and recommendations. I could trust their openness and integrity as they had a level of professionalism with a splash of customer service. It was truly refreshing. If you're in TN looking for plumping services. Gotta say go with them! They know their stuff!!

These guys are AWESOME!!! Had pipes burst which they came out and replaced. Turns out the pump was…read morecracked also (from the deep freeze). Picked up another one and they will be back tomorrow to install it. May be a bit more - but I value expert craftsmanship and customer service and they excel at both. Thank you!!! HIGHLY recommended!

I had a bit of an emergency. Both my showers had the same issue but I had this company for just the…read morehall bath. I had an uninsured "Plummer" come and make my situation worse. He wasn't able it fix his mess. I needed my water to be turned back on so I called this company. He was very nice on the phone but nice soonest mean anything these days. I didn't know it was over $940 when I hired them. I feel they took advantage of my situation. For them to put in new values system and faucet. With cheap plastics knobs and super dated look. It doesn't even look nice. He was there less then 3 hours. The adjacent bedroom had a plumbing cubby in the wall. It was really easy for him to get access to this area as well. It was an old delta faucet system that need to be changed out because plastic values were leaking. The second bath (master) I hired another licensed Plummer and with everything out the door same job it was $300. I even have a nicer update looking faucet. He was retire military and in the Plummer union. Super outstanding man. I will call on this gentleman who fix my master bathroom for future fixes. Thanks Andrew!

This was a mixed bag. I had high hopes for these guys based on Yelp. The reviews are great. Even…read morethough the Yelp sent out bid requests to several other plumbers, I had already settled on Shaver based on the reviews. I asked for an estimate when I called their office to set an appointment. I was told there would be an $89 trip/diagnostic charge and then they would charge me for the work, which they said they would tell me once the service tech checked out my issue (Leaky outdoor faucet). So I was fine with that because I had a degree of trust since the reviews were so good. And I had received a flat rate estimate by then from a competitor for $220. So I'm thinking in the ballpark of $200 which was fine. The guys who came over were on time, personable and professional. I liked them. However when they were finished estimating the service, it came to $489. This was just too far out of the realm of possibility that I just paid them the diagnostic fee and am having a friend come do the faucet replacement for me. $50 part and I'll grill some burgers.