They let me play a cello! Which was very cool. One thing ,…read moreas a lyricist (my instrument is words so I make word music for the instrumentalists)... they ought to have some anthology on poetry or learning scansion books - it would make lyric writers better to study this

On May 5, 2026 I left my professional-grade trombone at IMC for work to improve its slide…read moreperformance. On May 18 I was assured that the job had been completed. Arriving home, I found the slide to be WORSE than when it had been left there. It also seems that none or very little of the promised work was completed. After hiring a specialized brass craftsperson to do the job, the trombone looks and feels incredible. I emailed IMC on May 21 after having it inspected by the new repair person and learning how badly the store had performed. Nearly every item requested at check-in was not done, including replacement of the old, deteriorated cork barrel slide damper.

I took 3 of my guitars in for repairs, etc... Great service!…read moreGlad to have qualified luthiers here in T-town! Thanks to Gabriel and his team!! Cheers, Drew M.

Took my guitar in to have the binding re-glued and a crack re-glued on the top top…read more... Quoted me $1100 ‼

Great music shop! They have an impressive variety of good gear in a relatively small footprint. The…read morestaff was super helpful and friendly. They let me peruse and noodle about, and in the end I found a guitar that I loved. They took good care to show me the features on this particular Martin, the electronics, the neck adjustments, etc... I felt genuinely appreciated shopping there. Will be back again!

Great customer service. I needed a longer strap for my…read morebass. I was shown to a huge selection of straps with various styles and sizes. Fair prices

Staff is quite friendly and knowledgeable, and the selection of music gear is diverse and dynamic…read more-- for the store size. Living in a small town like Casa Grande, I could hardly ask for a better music store in terms of inventory and customer service. The staff has no problem with you handling merchandise, and they always have cords out at hand to test any amp or PA on the floor. They are also quite receptive to having a chat about cool new gear, and they usually ask what kind of musician you are, or what music you listen to. At the point of purchase, the staff consistently goes out of their way to make the buying experience easy and unique. On my last visit, the counter guy comped me a pair of drumsticks I was absent mindedly interested in while making an unrelated purchase. On an earlier visit, a used tube amp I was interested in turned out to have a small electronic defect. They repaired the amp before I bought it, and told me to bring it back a for a free repair if it happened again. De-No music is a small store, but it is always filled with mostly used merchandise suitable for any small time guitarist or drummer. Even though I've never seen more than few customers in the store at any time, the merchandise changes around often enough to warrant a monthly visit. A twenty foot wall is always packed with a decent array of both US and international makes of guitar, with tube and solid state amps lined underneath. They carry all major-brand types of gear, ranging from strings and picks, to drumsticks and drumheads. For a small town like Casa Grande, the only music store in town does their best to keep their current customers coming in for more.

Knowledgeable and personable good selection. A couple good deed yields to be found also.read more

I brought an Acoustic guitar in to be set up. The guitar had a good sound but needed the…read moreplayability tweaked and the guitar set up. I was please with the result and the wait time was doable. I just purchased a new Yamaha guitar that needs help and I am pleased that, with the Music Shoppe, I have a competant and professional luthier to do the work.

My daughter received a used guitar for Christmas, so we brought it to Jacob's Music for a cleaning,…read morerestringing, and general tune-up. This was our first experience with the shop since the new owners took over. After waiting nearly a month for the work to be completed, I was honestly a bit disappointed with the result. The strings were replaced, but the guitar itself didn't appear to have been cleaned before the new strings were installed. It was still fairly dusty, which made it seem like very little had been done beyond the restringing. Between the long wait time, the cost of the service (which felt high for the work performed), and what appeared to be unfinished or incomplete work, I left feeling underwhelmed. That said, the woman who helped us when we dropped the guitar off was excellent. She was very kind, professional, and took the time to answer all of my questions. She also explained the work that would be done, which may be why I expected a bit more attention to detail when we picked it up. Overall, it wasn't a terrible experience, but based on the wait time, pricing, and results, I'm not sure whether I would return in the future.

Have bought and sold guitars for years, and always feel valued as a customer. I choose to keep my…read moremoney LOCAL, even in this online era...and YES they are also online! Go shop there...from our old friend Paul on 4th Avenue to Milo and friends on N Campbell...these are your friends and neighbors who love music like YOU do. Buy a banjo!

I was recently given a guitar to start learning on, the most obvious issue being that it's missing…read moresome strings. I figured I would take it to a local business to have it it re-strung and looked over. I waited all week to go at a time outside of my work hours because their hours are very limited. I walked in holding the guitar and the first thing that was said to me when I walked in was "we're not doing anymore repairs today". The gentleman then asked me what was wrong with it and I explained that I didn't know what and wanted it looked at. He offered to write up a value on it to let me know how much it could be worth, and I explained to him that my intention was to play this guitar and that would really only be helpful to know to compare to the cost of repair. He did show me a few guitars they had in house at what seemed like a decent price. But instructed me to come back when the repairman was in, which could be anytime because even though he had hours, he is a gig worker and sometimes has to leave. It largely felt like he was more interested in selling me something versus addressing the concerns I currently had. Can't blame him in this economy, I suppose. He was kind and it is a cool shop, just didn't seem like it was what I needed based on my situation. This place has a very small town, small store feel - if you're looking for a wide variety of instruments and/or consistent hours, this might not be the right choice for you either.

I own three Brompton bikes and travel the world with them. This shop has kept all three of my bikes…read morerunning smoothly over the years. The owner has gone far beyond simply providing excellent service and has become a close friend along the way.

Great, proper local music store! If they don't have it, you probably didn't need it anyway…read more Great selection of new and used guitars, basses, amps, effects, drums, etc. Friendly staff, never felt rushed of pressured. Picked up a "previously enjoyed" pedalboard at a price I couldn't pass up . I will definitely be going back!

Ordered a new drum kit for a price that can't be beat! The staff is awesome and know there stuff!…read moreTony is NOT a BAD guy he just very busy and that's why he hires people like Dan :-). I was so pleased with the service I went back the next day and bought my girlfriend a bass. I have been searching all over town for a place with service like back home in Long Island NY and this is the place for grate one on one service!! I'm a lifer and will keep coming back :-D

I went in just to check out some Basses and the employees were super helpful. Tony helped me with…read morethe different models of Stingrays and offered to order one that wasn't in stock. Offered to discount the price as well, great shop!