*BUYER BEWARE* *SCAM ARTIST* My wife had this guy "custom make" a tom delonge replica guitar for me…read moreas a surprise gift. (For around $1000) (we live in arizona so he probably thought he could get away with it) within minutes of receiving it in the mail, I was Horrified! I contacted him on every platform I could and barely got a response..I gave him a huge list of what was wrong with the guitar ~~(half tightened screws,missing screws,stripped screws,loose pickgaurd, loose & uneven pickup, loose neck plate, loose backplate, protruding & bent volume knob, filthy and scratched bridge with crap all over it & missing parts, only 3 strings,loose, paint was chipped on back, old backplate with hole in it, only 1 spring inside guitar and it wasn't even connected, he used some random neck that he already had and put that on body, the tuning pegs were rusted, and had a stain on the back of head stock, no strap buttons, cable wouldn't fit into output jack, bad soldering job,all metal pieces were scratched up)~~ as well as sent photos and videos. Out of about 26 emails, he probably responded 5 times. When I asked why certain things were messed up or not done at all!? He just wouldn't answer me , would just tell me how he "knows the guitar was perfect". The only thing he answered to was when I said he's trying to just give me the run around and he said "I promise I'm not giving you the run around, if you have questions on something specific, ask or send pics of vids." To which I did, MULTIPLE times! He was just stalling.. I even asked for a refund and he never responded to that. He did however say "I'll just send you some strings and screws" (since the strings were missing! And my wife paid to have it stringed.and screws were either stripped, missing, wrong size, or not even screwed in all the way) in 1 email he said "I could send it back to him to fix" but for $1000 it should have already been ready to go! why would I send the guitar back to him if that was a half ass job that was done in the first place?? My wife even paid 100$ for fast shipping!, which he was LATE on sending! And when my wife asked why he didn't send it on time ( because she saw with the tracking number exactly when it was sent) he sent her pictures of his "deceased infant" saying how he is a trustworthy guy and wouldn't lie about something like that. (which who the hell does something like that anyways???) But we found out that was obviously a lie! She also paid for a brand new guitar for him to go pick up and customize in the first place, ($250) but not 1 thing on the guitar was original! It was all used parts! So not only did he do a completely horrible job but he didn't even use the guitar that was bought! he kept the new guitar! *THIEF* and just put used parts on a already finished body (he claims he painted the body but after taking it into somebody who has been in the business 40 years, he told me he most likley bought a prefinished body and just put on used parts, and just kept the new guitar) I Had to pay another $300 to have everything fixed that he didn't do correctly. And got told it shoulda been $450 because it was more complicated than he thought after getting into fixing it. we've already reported it as fraud through venmo (the app we paid him through) I have no idea why somebody would risk their own buisness to do such an awful thing but this guy has no moral fiber in his body and will say ANYTHING to scam you. DO NOT BE A VICTIM! (I have photo and video evidence of all claims made) I just can't wait to forget about this guy. Karma is real.

Had the headstock snap off a guitar after a fall and found my first Luthier, Dan. The short version…read moreis he did quality work and my son is enjoying the very first guitar he purchased with his own money. My son's teacher originally considered the guitar not salvageable and was later impressed with Dan's craftsmanship. Dan is passionate about guitars, and he's a talker who can be disorganized. He also seems a bit OCD. This is great for repair detail, but leads to so much detail you start to question if he's really fixing your guitar, or has sold it on the black market and is stringing you along. He fixed the guitar, and it looks and sounds great. Be specific with what you want. With any Luthier, repairs vary in time, and work. Be specific on your price range, and how any decisions you make may impact the cost. Dan will stay in contact with you, mostly about your guitar, and his progress. He's a musician, and the better musicians think in a style that us common folk can misunderstand. So be clear, be patient and place structure on your needs to help the process if you're a task master.

A pleasure dealing with Erica. She did a great job refreshing my father's violin. All my dealings…read morewith this organization have been excellent.

I would give 10 stars if I could. They are the nicest kindest people you'd ever want to meet…read more Clearly they love what they do. Since the services they offer are rare, they could be ridiculously expensive and unhelpful. They are the extreme opposite of that. I wish I had more reason to do business with them. This is a one-of-a-kind shop.

Jake came over and tuned our piano that was in pretty rough shape. We have a hand me down upright…read moreBaldwin that was been moved 3 times and not tuned in 20 years. Jake got our appointment on time and explained the tuning procedure to me answering all of my questions. He gave me a very fair price and worked efficiently, staying in the appointment window that we discussed. The piano now sounds great and I'll be sure to be booking an appointment with him again to keep my piano sounding beautiful.

Wonderful! The best! On time and careful preparation. Pleasant person to deal with. Good job with…read morehelpful suggestions. 10!

Steve is our piano tuner, and has been for the last 6 years. He is so good at tuning our older…read morebaby grand piano. We love it when he comes to the house. He is a great presence and keeps our piano alive. Thanks Steve. We definitely recommend him!

From the owner: Offering aural tuning (by ear) of pianos and voicing, action repair and/or restoration, regulation,…read morekey leveling, restringing, key recovering services, and other piano repairs. Appraisals for insurance and estate purposes, as well as evaluations for potential purchase or sale. Certified Dampp-Chaser installer and field technician. Distributor for Barnes string covers to help protect strings from rusting. Can provide for additional services as well, be it complete instrument restoration, refinishing, etc.

I called FMC twice to see if they wanted to buy my old piano, and was told no, but they take pianos…read morefor $150 and use them for parts. I said that's fine as I needed to get rid of the piano. When I called to let them know that we would be bringing the piano that weekend the owner was very rude and told me they would not take the piano unless we used their movers and charge me $375! I told him i was quoted $150 twice, as a fee to take the piano and use for parts. He hemmed and hawed about liability, told me he was no longer interested in our piano and HUNG UP ON ME!!! What an asshole!!! Now I am scrambling to try to find somewhere to take this piano as it has to be out of the house by this weekend. NEVER NEVER believe this company!!

Justin is a very nice guy. Willing to go the xtra mile to make his customers happy!!!read more

My parents used Bob Plaza movers for an in-town move and they were pleased with the service! The…read moremovers showed up on time, prepared with tools, boxes, drop cloths, moving blankets, and walkways (especially important considering there was snow on the ground!). They took extra care of our family furniture and did an awesome job. The guys were personable, polite, knowledgeable, and even helped with decorating tips. The crew proved that slow is smooth, and smooth is fast. We couldn't believe how quickly the move went from just starting to complete (note we only had large furniture and a few heavy boxes to move, no pack out required). For the cost, my parents were satisfied and thrilled it went so well.

Excellent service. Guys were totally knowledgeable, professional and quick at their job, not to…read moremention extremely nice. Would definitely use this service again.

Outstandingly terrific and knowledgeable service! The entire…read moreprocess from scheduling a date and time to the last "thank you"at our front door was totally Beyond Excellence! i would highly recommend this business!

Just had my 100 year old Grand Piano repaired Kevin is an expert technician Very knowledgeable in…read morehis trade Pays great attention to detail Thank you Kevin!

If I could give Bode and his crew 10 stars I would. We moved from a large house to a smaller house…read morebuilt in 1890, both of which had many challenges. Never once did anyone complain. They never tired and kept a tireless pace. I had to make them stop to eat. I have many family heirlooms and not one was damaged. They took ever precaution with every piece of furniture and all TV's. Helped us so much and calmed me down several times during a very stressful time. They were so amazing I hugged all of them at the end. They were referred to me by a good friend who had used them and referred them many times. Their price was very fair and we were very happy. Bode did come to our house prior to the move to give us an estimate. Like I said they were very fair, trustworthy and so polite. I highly recommend!!!

They shrink wrap instead of taping boxes. They don't pack items well with professional styrofoam,…read moreBubble wrap, or heavy paper. Shrink wrap is not over a taped box; so when the shrink wrap fails the box opens during transit and all contents are broken/ discarded/ ruined/ adjudicated unfavorably.