I brought my guitar and amp to this shop, guitar for a set up and amp because it was having sound…read moreissues. First started talking to Jon who had told me that it would be 40-50 dollars for the setup... no problem... good deal... when he picked up the guitar to do the setup he told me it would be 40. When he was done he charged me 50.... Still not a big deal as I wasn't going to argue over 10 dollars. Now for the amp. Jon had told me that it was most likely just a short, it would be repaired in shop, and it would cost me no more than the set up. Fast forward about 10 minutes and a guy named Eric comes in and tells me that they have to bring the amp to their amp guy and that it would cost between 90 and 150 dollars to fix plus 20 dollars for delivery, also said it would only be a couple of days. I left the amp with them and went on my way A week later I still hadn't heard anything so I contacted Jon as he was the contact I was given. He didn't get back to me until two days later and I got nothing but the runaround... and I was told that the shop they brought it to had a lot of their amps and they would get back to me when they heard something. I waited another couple of days and contacted him again. Once again it too him two days to get back to me and he still had no answers. So I waited another two days and contacted him again. This time I get a text back from Eric saying that they are waiting on a part and that's what's taking so long and he would update me the next day. Another two days went by with no update. So I text Eric again who proceeds to tell me that he's just the delivery guy and I needed to contact the shop that had the amp. I proceeded to tell him that I didn't do business with that shop I did it with him... the next day, after I texted him for another update and he tells me that the guy was on vacation for a week and he just got to it... also telling me that he don't know if he can fix it because he's not a line 6 repair shop. So which is it? They have a lot of your amps, waiting on a part, or the guy was on vacation? So now 2.5 weeks later I still don't have my amp or any word on it.

Very easy to work with, pleasant, and knowledgeable!…read more I gave them a call to assist me with the purchase of a guitar, and they were as courteous as they come. Great staff over there - you're sure to be pleased with their service!

On 5/7/26, after hearing back from a Woodwind Tech. that wasn't able to look at/fix one of my…read morewoodwind instruments in time for my pit orchestra gig the very next day, I did some research online, and discovered that Garden State Music Center has a reputable Woodwind Tech. that can do repairs on site. I called the store and explained the issue I was having with my Piccolo, and asked if I could stop by within the hour to meet the Woodwind Tech. and have him take a look at it, to determine if it was a minor or major repair. When I arrived at the store, I explained to Mike, the Woodwind Tech., that it looked like a spring on my Piccolo either needed to be reset or broke off. Mike looked at it, told me what he believed might have occurred, and then took my Piccolo to his workbench to begin working on it. Fifteen minutes later he assessed that one of the springs somehow jumped to the opposite side of the cradle, but he was able to reposition it and tighten the spring tension. In addition, he checked all the pads to make sure they were all seated properly, and in doing so, discovered a leak in one of the keys and made the necessary adjustment. Mike then suggested I try my Piccolo in one of the practice rooms to make sure everything was . After testing it in all the registers, my Piccolo plays BETTER than ever! I couldn't be happier and was very relieved that the work was done in a timely fashion. In addition to Mike's professionalism and concern about the issue I was having with my instrument, I was extremely impressed that he was willing to see me on such short notice to fix it, so I could play it on my gig without worry. This is a true sign of a dedicated Craftsman that takes pride in his work, and understands the needs of working professional musicians that rely on their instruments when it comes to their livelyhood. I highly recommend Mike as a GREAT Woodwind Tech. to professional woodwind players and students, that need their instruments repaired. I will certainly call on Mike again in the future to repair any of my woodwinds. Thank you, Mike Sincerely, Scott Grimaldi Professional Woodwinds Doubler (Saxophones/Flutes/Clarinets)

Easy online reservation and pick up for a school rental instrument. Service was great, the store…read morehad lots to explore. Song books and lesson books. They have teachers who offer lessons as well. There's a rental discount if you sign up through the link for the school online too.

Wall of ukuleles! Guitars and pianos and lessons. They seemed friendly as I picked up and tuned and…read morestrummed the ukuleles from the wall.

This is such a great place I went in to rent a viola for my…read moredaughter and was greeted like royalty They went above and beyond to help me By the time I left she had everything she needed and was introduced to Ryan the drum teacher My some signed up for a great workshop and has been taking lessons with Ryan since. What a great investment!

All three locations of this store are a scam. I've been to them all and they are all the same…read more They take advantage of you when you're down on your luck. Which is true of the majority of people that visit a pawn shop. They will tell you your items are worth way less than they are. If you sell a ring with a diamond in it, they tell you the diamonds are worth nothing and they are just throwing them out. Meanwhile, they have a bag full of diamonds they take to sell in the diamond district. They will cut your jewelry apart and then tell you the price. Make gouges in your pieces of jewelry for testing even when they are clearly marked and wouldn't need to be acid tested when viewed by an actual expert. Employees are rude and demeaning. They have difficulty performing basic tasks: doing eBay searches for items, matching items, pricing items, acid testing. One female employee claimed she'd have to wait for Richie to acid test a pocket watch my husband and I brought in. When we were perplexed as to why an employee of a pawn shop was unable or unwilling to acid test, she relented, and in the process of her testing it, she managed to gouge it. Also, instead of testing for 14k, she used the 18k acid. We left with the piece and took it somewhere else for a second opinion and it's 14k. To sum up, just incompetent and rude people. I'm going to open a store and call it Faster Cash. We'll pay $20 more a pennyweight for gold. Also, we'll not treat everyone like we're better than them. Especially when they are going through a difficult time. We won't take your knife, pay you $20, tell you we're doing YOU a favor, and turn around and sell it for $500. True story.

Always extremely helpful and very fair. If you're looking to sell, pawn or buy something, they…read morearen't stingy and won't argue over 10-$20. Go and browse around they have everything from instruments to hand power tools.

Went to look to see if they sold records, which they do. Not a large selection of newer but quite a…read moreselection of older artists. Lots of 45s, too many to look at and quite a selection of cds. You can watch bands in their recording studio. Employees were friendly and talkative. Prices on used records were actually pretty good.

The music lessons are low pressure and supportive. Enjoying the experience!! Worth checking out if…read moreyou have an interest. Easy parking, too!

If you need any instruments or lessons this is the best place to get music lessons for your kids…read more Owner is very kind and patient. Schedules are flexible and tailored to your needs.

My child has been taking lessons here for almost a year. They have been excellent! I'm not sure…read morewhat these other complaints are about. We've had days where I have completely forgotten about lessons, or have had to reschedule/cancel lessons last minute, and they have always been accommodating. Even rescheduled the lessons I had forgotten about, when they didn't have to (it's in the contract regarding missed lessons and rescheduling). My daughter enjoys going for her lesson, and both the teacher and the owner have been fantastic.

It seems like every time I try to do business, there are issues. Nothing is ever in stock, and has…read moreto be backordered. People buy stuff, use it for 45 days, return it and GC sells it off as new. Better off buying off Sweetwater or Amazon.

Guitar Center in Ocean has a pretty good inventory and odds are you'll find what you're looking…read morefor. The sales people are friendly and if you're in the market for a musical instrument they probably have it. Check it out.

My son and daughter take lessons from the owner and he is very friendly and understanding! We have…read morehad a great experience so far and I highly recommend.

just bought a Stratocaster from the PHIILY store. Great place. The store has humidifiers…read moreeverywhere. The sales person took the time to reeducate me on Fender's new Stratocaster line-up. The Luithier took the time to set up the guitar. Re-adjusting the truss, reset the trem aand put on the gauge strings I used On it. They even have a "points system" that my next purchase I will have a credit to use! Can't say nothing but great things about this place!

Russo Music is an incredible independent music store and as the independent music stores seem less…read moreand less, it is refreshing to see one that not only is still in existence, but offers some top of the line guitars. I would definitely recommend this particular music store. It is good to see an independent music store and even more so when that music store has some incredible top quality instruments.